Really helpful and amazing reliable service, would recommend don't waste time with banks they are much better!
Rob
Capital Fortune
10 years ago
Great feedback - thank you!
2
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
10 years ago
mortgage application
After an initial difficulty the service resumed very efficiently
Rob
Capital Fortune
10 years ago
Thanks for the feedback and pleased it was kept on track for you.
4
Sprístupniť
TC
Trusted Customer
Overená spoločnosťou Feefo
Huddersfield
10 years ago
Čo povedal/-a Trusted Customer o spoločnosti Capital Fortune:
Brokers - awesome, Admin - poor, Systems - utterly unacceptable in 2016.
Capital gave us both an excellent service, and a poor service. In the whole, our dealings with your broker Peter Bartlett were excellent, professional and very helpful. He found us an excellent...
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Rob
Capital Fortune
10 years ago
Thanks for your comments and we do take on board your feedback. We pride ourselves on service and our systems and I appreciate they haven't met fully with your approval. I am pleased you were happy with the quality of the complex team broker, Peter Bartlett.
3
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
10 years ago
I would recommend this company. Saved me so much hassle
Rob
Capital Fortune
10 years ago
Thanks for the feedback.
3
Sprístupniť
TC
Trusted Customer
Overená spoločnosťou Feefo
Manchester
10 years ago
Čo povedal/-a Trusted Customer o spoločnosti Capital Fortune:
was kept up to date at all times
Excellent service and very helpful
Rob
Capital Fortune
10 years ago
Thank you for the comments.
2
Sprístupniť
TC
Trusted Customer
Overená spoločnosťou Feefo
10 years ago
Čo povedal/-a Trusted Customer o spoločnosti Capital Fortune:
Great service. Great result.
I used Luke Townsend for what was a very complex case. Luke and the team at Capital Fortune showed incredible professionalism and patience throughout the process and managed to secure a great deal...
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Rob
Capital Fortune
10 years ago
That's great feedback and your comments have been passed on to Luke Townsend.
4
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
10 years ago
Slow to respond, unprofessional.
Generally slow to respond to queries and issues. I was often chasing responses. The overall performance felt very unprofessional.
The one positive to be taken from this was how Peter dealt with...
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Rob
Capital Fortune
10 years ago
Thanks for your comments. I can see that we submitted your application on 17 February 2016 and received a full formal mortgage offer on 15 March 2016. I am sorry you feel this was slow. We pride ourselves on securing a mortgage offer within 15-20 business days and whilst this is a real challenge, particularly for our expat clients, given numerous documents coming in from abroad, we seem to have achieved this service level for you. I am pleased Peter was helpful throughout the process and hopefully you will consider using us again.
3
Sprístupniť
TC
Trusted Customer
Overená spoločnosťou Feefo
10 years ago
Čo povedal/-a Trusted Customer o spoločnosti Capital Fortune:
Highly Recommended
Capital Fortune listened to our requirements, proposed ways they could be achieved, helped us through the application process, and stayed with us to completion. Very highly recommended.
Rob
Capital Fortune
10 years ago
That's great feedback - thank you!
Rob
Capital Fortune
10 years ago
Thanks for your recommendation and Excellent rating. Really appreciated.
2
Sprístupniť
TC
Trusted Customer
Overená spoločnosťou Feefo
Chichester
10 years ago
Čo povedal/-a Trusted Customer o spoločnosti Capital Fortune:
Professional Service Broker that WILL find you a mortgage when most other brokers cannot.
This is the 2nd successful time i've used Capital Fortune within 3 years & yet again they turned out to be the ONLY BROKER that could find me a mortgage solution based on my circumstances.
Throughout...
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Capital Fortune
Capital Fortune
10 years ago
Really pleased that we delivered on service and that we were able to assist based on circumstances - we pride ourselves on helping clients who do not fit standard criteria and have developed excellent relationships with many Lenders enabling us to assist clients with complex cases. Feedback really appreciated and glad we were able to assist
3
Sprístupniť
TC
Trusted Customer
Overená spoločnosťou Feefo
Livingston
10 years ago
Čo povedal/-a Trusted Customer o spoločnosti Capital Fortune:
Fantastic service from Day 1.
Absolutely fantastic service from day 1 from Capital Fortune. Didn't know what to expect after searching in vain for a lender who would meet our very specific criteria for lending. We had trouble...
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Capital Fortune
Capital Fortune
10 years ago
Great feedback and glad we helped you secure the home you wanted. Regards Capital Fortune
London Mortgage Brokers Capital Fortune are award winning mortgage advisers based in the City of London. They offer a wide range of residential, buy to let and holiday let mortgages from a comprehensive range of mortgage providers. In addition, they offer a full suite of protection insurances from a number of insurance providers.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
London Mortgage Brokers Capital Fortune are award winning mortgage advisers based in the City of London. They offer a wide range of residential, buy to let and holiday let mortgages from a comprehensive range of mortgage providers. In addition, they offer a full suite of protection insurances from a number of insurance providers.