Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Waltons Recenzie | Recenzie zákazníckeho servisu na https://www.feefo.com/reviews/bvg-waltons-garden-buildings | Feefo

Dôveryhodný zákazník

9 years ago

Waltons Garden Buildings

Waltons

9 years ago

Many thanks for your positive feedback

Recenzie produktov

Dátum zakúpenia: 20/07/2016

0

Dôveryhodný zákazník

9 years ago

Helpful driver who kept us aware of delivery time etc Good website

Waltons Garden Buildings

Waltons

9 years ago

I am glad that you were happy with our website and that our driver was efficient and helpful. Thank you for letting us know!

Recenzie produktov

Dátum zakúpenia: 18/07/2016

0

Dôveryhodný zákazník

9 years ago

Friendly helpful

Waltons Garden Buildings

Waltons

9 years ago

We are always thrilled to know that customers are happy with the service that we provide. I am glad you found this to be helpful and friendly and thank you for taking the time to provide us with your feedback.

Recenzie produktov

Dátum zakúpenia: 18/07/2016

0

Dôveryhodný zákazník

9 years ago

The product did notice up to what I was expecting the panel were to thin

Dôveryhodný zákazník

9 years ago

I think the picture of the shed was to far away this making it look as the panels were thinker than they are

Waltons

9 years ago

.

Recenzie produktov

Dátum zakúpenia: 19/07/2016

0

Dôveryhodný zákazník

9 years ago

Good friendly service, and quick delivery. Helpful and able to advise on any queries.

Waltons Garden Buildings

Waltons

9 years ago

I am glad we were able to offer helpful advice and a friendly service. It is also good to know that you were happy with the quick delivery and we thank you for providing your feedback!

Recenzie produktov

Waltons Garden Buildings

Waltons

9 years ago

It is fantastic to know that you are delighted with your summerhouse! I am glad that the assembly was easy for you and took minimal time to construct. Our flooring comes as standard and provides suitable strength but I am pleased that you were able to reinforce to meet your requirements. We are glad that you were happy with our friendly customer service team and that you would recommend our company!

Dátum zakúpenia: 12/07/2016

0

Dôveryhodný zákazník

9 years ago

Good value for money summerhouse that we use as a playhouse for the grand child,…

Good value for money summerhouse that we use as a playhouse for the grand child, we have though had to strengthen the floor with marine ply, the floor supplied was too flimsy.

Waltons Garden Buildings

Waltons

9 years ago

I am so pleased that you feel happy with the value of your purchase. We do have the option of a floor support kit for our customers that require this but I am glad that you have managed to reinforce to meet your personal requirements. Thank you for your feedback!

Recenzie produktov

Dátum zakúpenia: 19/07/2016

0

Dôveryhodný zákazník

9 years ago

Great service

Waltons Garden Buildings

Waltons

9 years ago

I am glad you are happy with the great service you have received and we thank you for taking the time to let us know you were pleased with this!

Recenzie produktov

Dátum zakúpenia: 19/07/2016

0

Dôveryhodný zákazník

9 years ago

Delivery was very prompt.

Waltons Garden Buildings

Waltons

9 years ago

I am glad that we were able to provide a prompt delivery service that has resulted in you being a satisfied customer!

Recenzie produktov

Dátum zakúpenia: 19/07/2016

0

Dôveryhodný zákazník

9 years ago

Very helpful.

Waltons Garden Buildings

Waltons

9 years ago

I am very happy that you found our service to be helpful.

Recenzie produktov

Dátum zakúpenia: 12/07/2016

0

Dôveryhodný zákazník

9 years ago

I specified the delivery date on checkout, and received a confirmation email of this date. However,…

I specified the delivery date on checkout, and received a confirmation email of this date. However, the shed turned up a day early and I was only given half an hour's notice - I had to leave work...

Prečítať viac

Waltons Garden Buildings

Waltons

9 years ago

Service: We thank you for your feedback and have investigated further. We have interviewed our driver who claims that a call was placed to yourself at approximately 5pm the day before to say he had driving hours left, and could deliver a day earlier than planned. He has confirmed that you authorised him to do so, apologies if this was inconvenient. Due to the size of our 18t vehicle, the driver says he was unable to park close to your property. He still delivered to your garden rather than the kerbside as advertised and he passes on his thanks because you carried the felt and fixing kit for him, although he did not request this of you. The delivery was signed for at 5:35pm and the driver was thanked for putting it where you had requested and he was surprised to learn of this complaint as he believed you to be happy with the service he had provided.

Dôveryhodný zákazník

9 years ago

The first contact I had from the driver was half an hour before delivery was made. I explained that this was the wrong day and he told me it was 'definitely today' and that it was odd I'd said that, as his previous delivery had also said the same thing! My complaint was not with the driver. He was very helpful in carrying things to my garden, and the only reason he had to do this was because my husband wasn't home as I'd planned (if delivery had been on the Saturday). My issue was with the shed turning up on the wrong day and me having to adjust my working hours to accommodate it. When I contacted Waltons asking for them to look into it, I just got a standard reply.

Recenzie produktov

Dátum zakúpenia: 17/07/2016

0

Recenzie na Waltons

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6 x 4 Waltons Overlap Apex Wooden ShedPrezrieť internetové stránky o produkteShed is fine considering the cheap price - base is quite flimsy so we may look to reinforce this to avoid damaging it from standing inside. Some pieces weren't the right size so had to be cut down,...Prečítať viac

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?