Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie Waltons

Dôveryhodný zákazník

9 years ago

Delivered when they said they would

Waltons

9 years ago

Good afternoon,

I am pleased to know you are happy with the service Waltons have provided and I thank you for taking the time to provide us with your positive review!

Kindest regards,

Kirstie - Waltons Team

Recenzie produktov

Dátum zakúpenia: 01/10/2016

0

TC

Trusted Customer

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Waltons:

Great value for money

Quick, efficient and nice guys who erected cabin. I would definitely recommend waltons.

Waltons

9 years ago

Good evening,

Thank you so much for your great feedback,

Kindest regards

Mike - Waltons Team

Recenzie produktov

Dátum zakúpenia: 20/08/2016

0

TC

Trusted Customer

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Waltons:

Extremely disappointed

The installation team that I thought were from Waltons did a very bad job.

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback and for taking my call earlier, please accept my apologies again for the issues that you experienced, but I am glad to hear that these have been resolved for you and you are happy with your cabin. As discussed during our phone call, should you have any queries please contact myself directly on either 0800 029 1000 or service@waltons.co.uk.
Kindest regards,
Kirstie - Waltons Team

Recenzie produktov

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback and for taking my call earlier, please accept my apologies again for the issues that you experienced, but I am glad to hear that these have been resolved for you and you are happy with your cabin. As discussed during our phone call, should you have any queries please contact myself directly on either 0800 029 1000 or service@waltons.co.uk.
Kindest regards,
Kirstie - Waltons Team

Dátum zakúpenia: 20/09/2016

0

TC

Trusted Customer

Leeds

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Waltons:

Promise fulfilled.

Delivered as promised.

Waltons

9 years ago

Good afternoon,

I am pleased to know that you are happy with the service received and I thank you for taking the time to provide us with your feedback.

Kindest regards,

Kirstie - Waltons Team

Recenzie produktov

Dátum zakúpenia: 05/07/2016

0

TC

Trusted Customer

STAINES

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Waltons:

TERRIBLE PRODUCT AND WORST CUSTOMER SERVICE

Extremelly unhappy, I had 3 cabins delivered in total which I had to help the driver offload and then reload on each occasion. I took three days off work for each cabin to be installed and on two...

Prečítať viac

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback, I have called earlier and left a message which I hope you be able to pick up later, please accept my sincere apologies for the issues you have experienced with your order. If you can contact me on either 0800 029 1000 or service@waltons.co.uk and I will make sure this is resolved as quickly as possible for you. I look forward to hearing from you and thank you again for providing your feedback.
Kindest regards,
Kirstie - Waltons Team

Recenzie produktov

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback, I have called earlier and left a message which I hope you be able to pick up later, please accept my sincere apologies for the issues you have experienced with your order. If you can contact me on either 0800 029 1000 or service@waltons.co.uk and I will make sure this is resolved as quickly as possible for you. I look forward to hearing from you and thank you again for providing your feedback.
Kindest regards,
Kirstie - Waltons Team

Dátum zakúpenia: 02/09/2016

1

Dôveryhodný zákazník

9 years ago

delivery delay then confusion

After a delay of a fortnight to get the product - which was communicated to me, there was confusion with the appointed carrier as to where the product was. Delays in response and then the courier...

Prečítať viac

Derek

Waltons

9 years ago

Thank you for the feedback. We do apologise for the delay in delivery, and hope that this has caused you too much disruption.

Recenzie produktov

Dátum zakúpenia: 12/03/2017

0

TC

Trusted Customer

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Waltons:

Your guys dropped it off fine. Hinges on one of the door are drilled in the wrong place. This error in manufacturing results in the door being 10mm out even with adjustable hinges to the max. The...

Prečítať viac

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback, I have called and left a voice message earlier, which I hope you will be able to pick up later. Please accept my apologies for the issue you are experiencing with the door hinges on you Log Cabin. If you are able to email images to service@waltons.co.uk we will resolve this as quickly as possible for you, thank you again.
Kindest regards,
Kirstie - Waltons Team

Recenzie produktov

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback, I have called and left a voice message earlier, which I hope you will be able to pick up later. Please accept my apologies for the issue you are experiencing with the door hinges on you Log Cabin. If you are able to email images to service@waltons.co.uk we will resolve this as quickly as possible for you, thank you again.
Kindest regards,
Kirstie - Waltons Team

Dátum zakúpenia: 12/07/2016

0

TC

Trusted Customer

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Waltons:

Easy company to deal with

Quick delivery and good prices.

Derek

Waltons

9 years ago

Thank you for the feedback. We look forward to being of service in the future.

Recenzie produktov

Dátum zakúpenia: 17/09/2016

0

TC

Trusted Customer

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Waltons:

Great , delivered what they said when they said

Order very easy , got a call a week or so later with a delivery date , delivery was on time and no problems .

Waltons

9 years ago

Good afternoon,

I am thrilled that you are pleased with the standard of service and communication received from Waltons and I thank you for taking the time to inform us of this.

Kindest regards,

Kirstie - Waltons Team

Recenzie produktov

Dátum zakúpenia: 14/03/2017

0

TC

Trusted Customer

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Waltons:

a date for delivery was arranged. I took a days holiday because I could not leave the house on the road and only the roof tiles turned up I contacted waltons and was told the lorry drivers hours were...

Prečítať viac

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback and for taking my call earlier, Please accept my apologies for the issues you experienced during the delivery of your new Log Cabin, this appears to have been an IT issue during the booking process and has now been fully rectified. With regards to the delivery charges, we do offer free delivery to most of the UK, unfortunately there are some areas that we do have to apply a charge and you are in one of these areas. Thank you again and I am pleased that you are happy and love your new cabin.
Kindest regards,
Kirstie - Waltons Team

Recenzie produktov

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback and for taking my call earlier, Please accept my apologies for the issues you experienced during the delivery of your new Log Cabin, this appears to have been an IT issue during the booking process and has now been fully rectified. With regards to the delivery charges, we do offer free delivery to most of the UK, unfortunately there are some areas that we do have to apply a charge and you are in one of these areas. Thank you again and I am pleased that you are happy and love your new cabin.
Kindest regards,
Kirstie - Waltons Team

Dátum zakúpenia: 03/07/2016

0

Recenzie na Waltons

4m x 3m Waltons Home Office Executive Log CabinĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteIt is the best purchase we have made in a long time. Great space to chill out in.

100mm x 100mm Powapost Drive-In SpikeĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteBought the stake because it saved us money on the whole deal! We'll use it one day....

5 x 6 Waltons Pressure Treated Feather Edge Fence PanelĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteThey're a little thinner than I imagined but are ok after one winter except that some are bellying out at the bottom. We had to persuade them back into place.

35m x 24m Waltons Carlton Log CabinĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteSee my earlier sent comments

Waltons 6 x 8ft Greenhouse - GreenĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteGood finished product at a fair price. No issues. Would recommend Instructions and weak diagrams lost a star I am afraid

5 x 3 Waltons Left Sided Lodge Grande Corner Log CabinĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteDoor hinges drilled in the wrong pace. Doors don't close

5 x 3 Waltons Left Sided Lodge Grande Corner Log CabinĎalšie recenzie tohto produktuPrezrieť internetové stránky o produktethe summer house is a great prduct and we love it but its the dilliver charge I am not happy with

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?