Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie Waltons

TC

Trusted Customer

Saltcoats

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Waltons:

Change your carrier. 1. I was told they lost the package at the Liverpool depot 2. It was found and delivered to their Glasgow depot on the 20/4/17 at 03.35am 3. it was then recorded again at the...

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Derek

Waltons

9 years ago

Please accept our sincere apologies for the poor service you have received. Our couriers are generally very efficient and I am sorry that on this occasion they have fallen well below the usual level of service and have been let down. We will get in touch with the courier and get this resolved for you. We will be in touch directly.

Recenzie produktov

Dátum zakúpenia: 22/03/2017

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TC

Trusted Customer

Westleton

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Waltons:

Efficient

Very helpful on my phone enquiry.Gave me all required details

Waltons

9 years ago

Good morning,
Thank you very much for your feedback,
Kindest regards
Mike - Waltons Team

Recenzie produktov

Dátum zakúpenia: 13/03/2017

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TC

Trusted Customer

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Waltons:

Great sheds

Quick delivery and very helpful delivery man. Sheds were easy to put together.

Waltons

9 years ago

Good afternoon,

I am so pleased that you are happy with the standard of service we have provided and we thank you for your great feedback. It is also fantastic to know that you are happy with your overlap sheds and that assembly was straight forward.

Kindest regards

Recenzie produktov

Dátum zakúpenia: 28/03/2017

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TC

Trusted Customer

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Waltons:

Excellent!

No problems with delivery or the cabin. All the bits fitted together and it was erected in one (long) day !

Waltons

9 years ago

Good afternoon,

It is wonderful to know that you are so pleased with both the service received as well as the quality of your log cabin. Thank you for taking the time to provide us with your great feedback!

Kindest regards,

Kirstie - Waltons Team

Recenzie produktov

Dátum zakúpenia: 31/07/2016

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Dôveryhodný zákazník

9 years ago

Delivered on time

Waltons

9 years ago

Good afternoon,
It is great to know that you are happy with the service provided and we thank you for providing us with your feedback!
Kindest regards,
Kirstie - Waltons Team

Recenzie produktov

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback, I called and left a voice message earlier which I hope you will be able to pick up later. Please accept my apologies for the issues that you have experienced with your order and if you can contact me when it’s convenient to you on either 0800 029 1000 or service@waltons.co.uk and we will help resolve any outstanding issue.
Kindest regards,
Kirstie - Waltons Team

Dátum zakúpenia: 23/07/2016

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TC

Trusted Customer

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Waltons:

Sound online trader

I bought the wrong type of extender and was able to talk to Walton's staff (in the uk...always a plus!) and received a refund and further advice. Would have no hesitation in buying from them again,...

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Waltons

9 years ago

Good afternoon,

I am thrilled to know that you are so pleased with the service we have provided you with. It is always lovely to hear from happy customers and we appreciate you having taken the time to inform us.

Kindest regards,

Kirstie - Waltons Team

Recenzie produktov

Dátum zakúpenia: 08/08/2016

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TC

Trusted Customer

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Waltons:

Greenhouse

Good communication throughout buying process

Waltons

9 years ago

Good afternoon,

It is great to know that you are happy with the good level of communication received from Waltons and we thank you for providing us with your positive feedback!

Kindest regards,

Kirstie - Waltons Team

Recenzie produktov

Dátum zakúpenia: 28/03/2017

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TC

Trusted Customer

Waterlooville

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Waltons:

Disappointing

Log cabin delivered pieces wrong when men came to erect had to leave it half erected covered in tapaulin which leaked and so it got wet. Took over 3 weeks for them to get correct pieces and then...

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Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback, I have called earlier and left a voice message which I hope you will be able to pick up later. Please accept my apologies for the problems experienced with your order. I am glad we were able to rectify these and if there is anything else we can assist with, please do not hesitate to contact us on either 0800 029 1000 or service@waltons.co.uk.
Kindest regards,
Kirstie - Waltons Team

Recenzie produktov

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback, I have called earlier and left a voice message which I hope you will be able to pick up later. Please accept my apologies for the problems experienced with your order. I am glad we were able to rectify these and if there is anything else we can assist with, please do not hesitate to contact us on either 0800 029 1000 or service@waltons.co.uk.
Kindest regards,
Kirstie - Waltons Team

Dátum zakúpenia: 06/09/2016

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TC

Trusted Customer

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Waltons:

Excellent

Product good delivery driver excellent

Waltons

9 years ago

Good afternoon,

I am pleased to know that you are happy with both your summerhouse and the service received, in particular, our excellent delivery driver. Thank you for your great review!

Kindest regards,

Kirstie - Waltons Team

Recenzie produktov

Dátum zakúpenia: 27/03/2017

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TC

Trusted Customer

South Yorks

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Waltons:

Panel is fine but delivery was annoying

The delivery arrangements were changed - which was not convenient for us and even after change was not at agreed time. That might have been down to a contractor but obviously colours our view.

Waltons

9 years ago

Good morning,
Thank you very much for your feedback, I’m really sorry that your delivery was rescheduled, from the log on our system it looks like the driver ran out of driving hours on the day and he was able to deliver the next day. On the rare occasion when this happens we do try to call and let you know of the delays, it’s great that you are happy with you new panels.
Kindest regards
Mike – Waltons Team

Recenzie produktov

Dátum zakúpenia: 13/07/2016

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Recenzie na Waltons

Waltons 7ft x 6ft Metal Apex Garden Storage Shed - Dark GreenĎalšie recenzie tohto produktuPrezrieť internetové stránky o produktesee above.....................................

8 x 6 Waltons Ultra Value Overlap Apex Wooden Garden ShedĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteWell made and easily assembled

8 x 6 Waltons Ultra Value Overlap Apex Wooden Garden ShedĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteEasy to put together Ruth two people. Took about 1 1/2 hours each shed.

35m x 24m Waltons Carlton Log CabinĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteProblem free purchase and completion.

6ft x 6ft Waltons Vertical Feather Edge Curved Wooden Fence PanelsĎalšie recenzie tohto produktuPrezrieť internetové stránky o produktewe had to nail top strips in several places which blew off in the wind - the staples didn't hold

100mm Powapost Fence Post ExtenderĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteVery robust piece of apparatus, unfortunately the wrong type for my needs.

4m x 3m Waltons Bridgeford Log CabinĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteSee previous comment re wrong pieces left half finished got wet etc.

Waltons 10 x 8 Helios SummerhouseĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteProduct good but had to purchase some missing items

4 x 6 Waltons Pressure Treated Feather Edge Fence PanelĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteQuality of panel was good for price

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?