Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie Waltons

TC

Trusted Customer

Hampton ,Malpas Cheshire

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Waltons:

Would nt buy from you again nor would I recommended you to other people

Service was fine but the shed was very poor quality and needed a lot of adjustments to make it secure , poor quality materials

Waltons

9 years ago

Good afternoon,

Thank you very much for you feedback and for taking my call earlier and please accept my apologies again for the issues you have experienced. I am pleased you were able to resolve the issues and I am glad we could offer a resolution for you. Thank you again for your feedback,

Kindest regards,

Kirstie - Waltons Team

Recenzie produktov

Dátum zakúpenia: 11/04/2017

0

TC

Trusted Customer

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Waltons:

Shed better than the service.

Postponed the original delivery date the day before, didn't call the promised 30 minutes beforehand on the day it did arrive, no instructions for fitting the tradesman lock and didn't reply to an e...

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Waltons

9 years ago

Good afternoon,

Thank you very much for your feedback and for taking my call earlier, please accept my apologies again for the issues you experienced surrounding delivery. I am glad this did not cause too much inconvenience andI am pleased that you are happy overall with your tongue and groove shed. Thank you for your feedback!

Kindest regards,

Kirstie - Waltons Team

Recenzie produktov

Dátum zakúpenia: 07/04/2017

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TC

Trusted Customer

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Waltons:

buy one!

very happy with our purchase easy to put up and the kids love it, what more do you want!;)

Waltons

9 years ago

Good afternoon,

I am so pleased to know that you are happy with your playhouse and that your children love it. I am sure they will have many happy years of use from it! It is also great to know that assembly went smoothly and we thank you for your feedback!

Kindest regards,

Kirstie - Waltons Team

Recenzie produktov

Dátum zakúpenia: 07/04/2017

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TC

Trusted Customer

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Waltons:

12x8 summerhouse

Superb service and product.

Waltons

9 years ago

Good afternoon,

It is great to know that you are happy with both your summerhouse and the service Waltons provided. Thank you for your positive review - it is much appreciated.

Kindest regards,

Kirstie - Waltons Team

Recenzie produktov

Dátum zakúpenia: 11/04/2017

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Dôveryhodný zákazník

9 years ago

My Log Cabin - My new favourite destination

Absolutely chuffed with all aspects of my order, super fast delivery and a really helpful delivery driver. I think it was at my door five days after i ordered it!

Waltons

9 years ago

Good evening,
Thank you very much for your brilliant review, it's great to hear that you are happy with your new Log Cabin and I hope you enjoy it for years to come,
Kindest regards
Mike - Waltons Team

Recenzie produktov

Dátum zakúpenia: 11/04/2017

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TC

Trusted Customer

New Malden

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Waltons:

Delivery and Installation good but quality of wood finish lets you down.

The delivery of the shed was first, the fence panels, gate and posts were delivered on the day specified. The installation team for the shed - Baz or Zeb and Jonathan did a great job. It would be...

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Waltons

9 years ago

Good afternoon,
Thank you very much for your review, I am pleased to know that you are happy with the service you have received!
Kindest regards,
Kirstie - Waltons Team

Recenzie produktov

Dátum zakúpenia: 17/03/2017

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TC

Trusted Customer

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Waltons:

Very Good experience with one small concern

It was good easy to place an order and delivery was communicated well. My issue is the minimum spend for free delivery required that I make up the main order with ancillary item. This resulted in two...

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Waltons

9 years ago

Good afternoon,

I am glad to know that you are happy with all aspects of the service provided form the easy ordering process to the delivery service. We take your comments on board and thank you for providing us with your feedback.

Kindest regards,

Kirstie - Waltons Team

Recenzie produktov

Dátum zakúpenia: 11/04/2017

0

Dôveryhodný zákazník

9 years ago

Good customer service. Really nice lady in the phone when we ordered. Goods delivered promptly and driver polite and helpful. Happy with purchase so far

Waltons

9 years ago

Good afternoon,

I am so pleased to know that you are happy with the standard of the service you have received and thank you for taking the time to provide us with your feedback.

Kindest regards,

Kirstie - Waltons Team

Recenzie produktov

Dátum zakúpenia: 11/04/2017

0

TC

Trusted Customer

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Waltons:

Very efficient and product was as stated the delivery man was very helpful

Waltons

9 years ago

Good afternoon,

It is fantastic to know that you found the service provided to be very efficient and that our delivery driver was very helpful also. Thank you for your great review.

Kindest regards,

Kirstie - Waltons Team

Recenzie produktov

Dátum zakúpenia: 11/04/2017

0

TC

Trusted Customer

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Waltons:

very good service good driver

Waltons

9 years ago

Good afternoon,
I am so pleased to hear that you are happy with the service received and thank you for your feedback.
Kindest regards,
Kirstie - Waltons Team

Recenzie produktov

Waltons

9 years ago

Good afternoon,
Thank you for your feedback, I have tried to call earlier and have left a voice message which I hope you will be able to pick up later. I am glad you are pleased with your overlap shed, we do have the option of a floor support kit at the time of purchase, which may have suited your needs. Should you require any further assistance, please contact us on either 0800 029 1000 or service@waltons.co.uk.
Kindest regards,
Kirstie - Waltons Team

Dátum zakúpenia: 05/04/2017

0

Recenzie na Waltons

7 x 5 Waltons Overlap Apex Wooden ShedĎalšie recenzie tohto produktuPrezrieť internetové stránky o produktePoor quality for price needed adjustments to make it secure

7 x 5 Waltons Tradesman Tongue and Groove Apex Wooden ShedĎalšie recenzie tohto produktuPrezrieť internetové stránky o produktePretty good, thought the support timbers under the tradesman flooring could be a bit more substantial.

6 x 6 Waltons Honeypot Dutch Barn Wooden PlayhouseĎalšie recenzie tohto produktuPrezrieť internetové stránky o produktebought online, came when they said it would. delivery guy even help to take it round to the garden. excellent service.

12 x 8 Waltons Contemporary Summerhouse with Side ShedĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteBrilliant product and service.

Garden Gear Stainless Steel Hand Tools SetĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteVery good but ordered only to make up minimum value

5 x 6 Waltons Pressure Treated Feather Edge Fence PanelĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteVery good and now in place however the panels appearances have variable finishes.

8 x 8 Waltons Premier Corner SummerhouseĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteHappy with quality of purchase and easy to put together

6 x 8 Waltons Reverse Overlap Apex Wooden ShedĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteThe product was as stated and easy to follow instructions

10 x 6 Waltons Overlap Pent Wooden ShedĎalšie recenzie tohto produktuPrezrieť internetové stránky o produktebuilt down to a price . OSB floor needed reinforcing .very thin felt

6 x 4 Waltons Overlap Apex Wooden ShedĎalšie recenzie tohto produktuPrezrieť internetové stránky o produktewindows where a real pain to fit and needed silicone to cure the leaks

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?