Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie Waltons

TC

Trusted Customer

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Waltons:

Great telephone service, perfect delivery schedule and bang on delivery notice time

Waltons

9 years ago

Good afternoon,

I am so delighted to know that you are impressed with all aspects of the service we have provided and I thank you for taking the time to offer your positive feedback.

Kindest regards,

Kirstie - Waltons Team

Recenzie produktov

Dátum zakúpenia: 22/05/2017

0

TC

Trusted Customer

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Waltons:

The panels are now in situ and have had a coat of fence paint on them.

Does what the label says it should

Waltons

9 years ago

Good afternoon,

I am glad to know that you are happy with the service received and I thank you for your great review.

Kindest regards,

Kirstie - Waltons Team

Recenzie produktov

Dátum zakúpenia: 22/05/2017

0

Dôveryhodný zákazník

9 years ago

Nice shed. Customer service team could be more polite

Shed is nice and arrived first thing in the morning. Driver was great. Ordering process was easy but as I had ordered it for my allotment, I needed to check the size of the delivery truck as the...

Prečítať viac

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback and please accept my apologies for the issues you have experienced. I have tried to call you on the number we have on the system and have left a message which hopefully you will be able to pick up later on. Again please accept my apologies and please don't hesitate to call me on 0800 029 1000,
Kindest regards
Kirstie - Waltons Team

Recenzie produktov

Dátum zakúpenia: 16/05/2017

0

TC

Trusted Customer

Southbourne

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Waltons:

Promises not delivered

Waltons service was in itself technically good. However, they were less than flexible in commercial terms and the product that they sold to us was bordering on being unfair for purpose. We bought...

Prečítať viac

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback, please accept my apologies for the issues you have expeirenced with your order. I have tried to call earlier and have left a voice message which I hope you will be able to pick up later. If you are able to contact us on either 0800 029 1000 or service@waltons.co.uk so we can discuss options available. Thank you for taking the time to provide us with your feedback.
Kindest regards,
Kirstie - Waltons Team

Recenzie produktov

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback, please accept my apologies for the issues you have expeirenced with your order. I have tried to call earlier and have left a voice message which I hope you will be able to pick up later. If you are able to contact us on either 0800 029 1000 or service@waltons.co.uk so we can discuss options available. Thank you for taking the time to provide us with your feedback.
Kindest regards,
Kirstie - Waltons Team

Dátum zakúpenia: 18/05/2017

0

TC

Trusted Customer

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Waltons:

A good quality shed

Thanks for a good prompt service.

Mike - Waltons Team

Waltons

9 years ago

Good morning,

Thank you very much for your feedback and if you need anything in the future please don't hesitate to give us a call on 0800 029 1000 or via e-mail to service@waltons.co.uk

Kindest regards

Mike - Waltons Team

Recenzie produktov

Dátum zakúpenia: 22/05/2017

0

Dôveryhodný zákazník

9 years ago

Great advice and service. Plus the delivery was on time.

Waltons

9 years ago

Good afternoon,

It is wonderful to know that you are happy with the standard of service received and I thank you for taking the time to provide us with your great review!

Kindest regards,

Kirstie - Waltons Team

Recenzie produktov

Dátum zakúpenia: 28/05/2017

0

Dôveryhodný zákazník

9 years ago

Keep customers informed

I ordered a log cabin on 22may and as requested completed the information on the base. Although the advice on ordering was a 28 day delivery I was not given a delivery date until I rang a couple of...

Prečítať viac

Waltons

9 years ago

Good afternoon,

Please accept my apologies for any inconvenience caused. As stated on our website - log cabins with install can take up to 6 weeks and I am sorry if this was missed. I can confirm your order has been booked in as discussed with you previously. Should you have any queries in the meantime, please do not hesitate to contact us on either 0800 029 1000 or service@waltons.co.uk.

Kindest regards,

KIrstie - Waltons Team

Recenzie produktov

Waltons

9 years ago

Good afternoon,

Please accept my apologies for any inconvenience caused. As stated on our website - log cabins with install can take up to 6 weeks and I am sorry if this was missed. I can confirm your order has been booked in as discussed with you previously. Should you have any queries in the meantime, please do not hesitate to contact us on either 0800 029 1000 or service@waltons.co.uk.

Kindest regards,

KIrstie - Waltons Team

Dátum zakúpenia: 22/05/2017

0

TC

Trusted Customer

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Waltons:

Great product, great service.

The bike shed is great. Fits four adult bikes - with careful placing. Construction is a two person job over 3-4 hours. As an aside, the wrong roll of felt roofing material was provided. I rang...

Prečítať viac

Waltons

9 years ago

Good afternoon,

Please accept my apologies for the issue with the felt and I am glad we were able to resolve this with a high level of service that left you satisfied. It is great to know you are pleased with the service provided and that you would be happy to use Waltons again. Thank you very much for taking the time to write such a great review - it is much appreciated!

Kindest regards,

Kirstie - Waltons Team

Recenzie produktov

Dátum zakúpenia: 14/05/2017

0

TC

Trusted Customer

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Waltons:

Would not answer any emails with a problem

Terrible

Mike - Waltons Team

Waltons

9 years ago

Good morning,

Thank your for feedback and for taking my call earlier, and please accept my apologies once again for the technical issue that occurred and led to a delay in a resolution for you. Thank you again for taking the time to speak with me and provide your review and should you have any future queries, please do not hesitate to contact us on either 0800 029 1000 or service@waltons.co.uk.

Kindest regards,

Kirstie - Waltons Team

Recenzie produktov

Mike - Waltons Team

Waltons

9 years ago

Good morning,

Thank your for feedback and for taking my call earlier, and please accept my apologies once again for the technical issue that occurred and led to a delay in a resolution for you. Thank you again for taking the time to speak with me and provide your review and should you have any future queries, please do not hesitate to contact us on either 0800 029 1000 or service@waltons.co.uk.

Kindest regards,

Kirstie - Waltons Team

Dátum zakúpenia: 14/05/2017

0

Dôveryhodný zákazník

9 years ago

Great Service not quite perfect.....

Shed was delivered exactly when they said it would be. All parts delivered.

Waltons

9 years ago

Good afternoon,

I am glad that you are happy with the standard of service received and I thank you for your positive feedback.

Kindest regards,

Kirstie - Waltons Team

Recenzie produktov

Dátum zakúpenia: 22/05/2017

0

Recenzie na Waltons

12 x 8 Waltons Windowless Overlap Apex Wooden ShedĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteeverything good , just the door hinges were flimsy, but would still recommend

6ft x 6ft Waltons Vertical Feather Edge Garden Fence PanelsĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteValue for money, Swift delivery. I am pleased with the panels

7ft 5 x 2ft 7 Waltons Grey Easy Build Pent Metal ShedĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteVery poor construction and misrepresentation of the time required to erect the sheds, due to the significant modification of the components required

4m x 3m Waltons Retreat Traditional Log CabinĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteFinally, my perfect man cave. Well built and pretty straight forward to assemble. Thank you!

Waltons 3m x 3m Platte Corner Wooden Log CabinĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteHave not yet taken delivery of log cabin

Waltons 4ft x 6ft Wooden Overlap Pent Bike StoreĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteGood storage for 4 adult bikes. Constructed well enough so that it all went together. Can see it lasting 10+ years.

12 x 8 Waltons Tongue and Groove Pent Wooden ShedĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteNever buy from them again

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?