Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie Waltons

Dôveryhodný zákazník

9 years ago

Disappointing !!!

Delivery was 2 weeks over due and no communication until I contacted them. I was told they would be in touch and then that they had contacted their couriers. That was it until I contacted them again....

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Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback and please accept my apologies for the issues you have experienced with the delivery of your new metal shed. This has been investigated with our courier to ensure this is not repeated in the future. I have tried calling you earlier and have left a voice message, which I hope you will be able to pick up later. If you are available to contact us on either 0800 029 1000 or via e-mail to service@waltons.co.uk and we will gladly rectify the problems you have encountered.
Kindest regards,
Kirstie - Waltons Team

Recenzie produktov

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback and please accept my apologies for the issues you have experienced with the delivery of your new metal shed. This has been investigated with our courier to ensure this is not repeated in the future. I have tried calling you earlier and have left a voice message, which I hope you will be able to pick up later. If you are available to contact us on either 0800 029 1000 or via e-mail to service@waltons.co.uk and we will gladly rectify the problems you have encountered.
Kindest regards,
Kirstie - Waltons Team

Dátum zakúpenia: 16/05/2017

0

Dôveryhodný zákazník

9 years ago

Lovely playhouse but DIY skills needed!

This is a lovely playhouse. Sturdy build, looks great now it's up and the kids love it. Be warned however, it's not like flat pack furniture from a certain Swedish store, the instructions are not...

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Waltons

9 years ago

Good morning,

It is fantastic to know that you are pleased with both the service and quality of your playhouse. I am sorry to hear assembly did not go quite as anticipated and should you require any further assistance, please do not hesitate to contact us on either 0800 029 1000 or service@waltons.co.uk. I am glad that once erected, you were pleased with the appearance and happy with the finished product. Thank you for your great review!

Kindest regards,

Kirstie - Waltons Team

Recenzie produktov

Waltons

9 years ago

Good morning,

It is fantastic to know that you are pleased with both the service and quality of your playhouse. I am sorry to hear assembly did not go quite as anticipated and should you require any further assistance, please do not hesitate to contact us on either 0800 029 1000 or service@waltons.co.uk. I am glad that once erected, you were pleased with the appearance and happy with the finished product. Thank you for your great review!

Kindest regards,

Kirstie - Waltons Team

Dátum zakúpenia: 26/06/2017

0

TC

Trusted Customer

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Waltons:

Great Firm to deal with!

Great service. The delivery driver lost some of the felt on the way (Not Waltons fault). But a quick call and all was rectified. Partial refund so I could go and buy the felt needed. Would...

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Waltons

9 years ago

Good morning,
Thank you very much for your great feedback, I'm sorry you had some missing felt on delivery and I'm glad we aere able to resolve this for you.
Kindest regards
Mike - Waltons Team

Waltons

9 years ago

Good morning,
Thank you very much for your great feedback, I'm sorry you had some missing felt on delivery and I'm glad we were able to resolve this for you.
Kindest regards
Mike - Waltons Team

Recenzie produktov

Waltons

9 years ago

Good morning,
Thank you very much for your great feedback, I'm sorry you had some missing felt on delivery and I'm glad we aere able to resolve this for you.
Kindest regards
Mike - Waltons Team

Waltons

9 years ago

Good morning,
Thank you very much for your great feedback, I'm sorry you had some missing felt on delivery and I'm glad we were able to resolve this for you.
Kindest regards
Mike - Waltons Team

Dátum zakúpenia: 21/06/2017

0

Dôveryhodný zákazník

9 years ago

Really good from start to finish.

Really good from start to finish. Ordered online sunday night and was delivered less than 7 days later (which was quicker than advertised) Received a text message on the day of delivery with a 2 hour...

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Waltons

9 years ago

Good morning,
Thank you very much for your brilliant feedback and I hope you enjoy your new log cabin for many years to come!
Kindest regards
Mike - Waltons Team

Recenzie produktov

Dátum zakúpenia: 20/06/2017

0

TC

Trusted Customer

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Waltons:

easy to order on line and delivered as requested

Waltons

9 years ago

Good afternoon,
Thank you very much for your great feedback and if you need anything at all please don't hesitate to contact us on 0800 029 1000 or via e-mail to service@waltons.co.uk
Kindest regards
Mike - Waltons Team

Recenzie produktov

Dátum zakúpenia: 23/06/2017

0

TC

Trusted Customer

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Waltons:

No problems with delivery and it was realtively easy to errect.

Delivery was on time and efficient.

Waltons

9 years ago

Good afternoon,

I am so pleased to know that you are happy with the standard of service we have provided and I thank you for taking the time to leave your great feedback!

Kindest regards,

Kirstie - Waltons Team

Recenzie produktov

Dátum zakúpenia: 22/06/2017

0

TC

Trusted Customer

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Waltons:

Excellent service and products

Service was excellent. Quick delivery. Even the delivery driver was very helpful

Waltons

9 years ago

Good afternoon,
Thank you very much for your brilliant feedback!
Kindest regards
Mike - Waltons Team

Recenzie produktov

Dátum zakúpenia: 23/06/2017

0

TC

Trusted Customer

NP132JN

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Waltons:

Good

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback, I am pleased to hear that you are happy with our service and thank you again for taking the time to leave your feedback!
Kindest regards,
Kirstie - Waltons Team

Recenzie produktov

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback, I have called earlier and have left a message for you, which I hope will be passed on later. Please accept my apologies for any issues experienced with your order. If you are able to call me back on 0800 029 1000 or e-mail via service@waltons.co.uk and I will be able to resolve these for you. thank you again for your feedback!
Kindest regards,
Kirstie - Waltons Team

Dátum zakúpenia: 25/05/2017

0

Dôveryhodný zákazník

9 years ago

Overall happy with buying from Waltons

Delivered at 7am with text notification the day before. Delivery driver was excellent, polite, considerate and very strong! Could have done with more support on floor and the hinges could have...

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Waltons

9 years ago

Good afternoon,

I am delighted to know that you are happy with the high standard of service supplied, in particular, our excellent delivery driver. I am also glad that you are happy with the quality of your summerhouse overall. We take your comments on board as we are always looking for ways to make improvements and I thank you for your great review!

Kindest regards,

Kirstie - Waltons Team

Recenzie produktov

Dátum zakúpenia: 23/06/2017

0

TC

Trusted Customer

9 years ago

Čo povedal/-a Trusted Customer o spoločnosti Waltons:

Poor customer service

They never rang me, even after delivering the wrong bike shed twice

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback and for taking the time to speak with me earlier, please accept my apologies again for the issues you have experienced with your order. I am glad that we were able to rectify the problems that you encountered, should you have any queries or if you need anything at all in the future, please don’t hesitate to contact us on either 0800 029 1000 or via e-mail to service@waltons.co.uk. Thank you again for your feedback!
Kindest regards,
Kirstie - Waltons Team

Recenzie produktov

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback and for taking the time to speak with me earlier, please accept my apologies again for the issues you have experienced with your order. I am glad that we were able to rectify the problems that you encountered, should you have any queries or if you need anything at all in the future, please don’t hesitate to contact us on either 0800 029 1000 or via e-mail to service@waltons.co.uk. Thank you again for your feedback!
Kindest regards,
Kirstie - Waltons Team

Dátum zakúpenia: 19/06/2017

0

Recenzie na Waltons

6 x 6 Waltons Honeypot Dutch Barn Wooden PlayhouseĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteSee above in previous description

8 x 6 Waltons Ultra Value Overlap Apex Wooden Garden ShedĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteGood shed for a great price.

5 x 3 Waltons Overlap Apex Wooden Garden ShedĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteeasy to put up, instructions clear and quality as expected for the price

4 x 4 Waltons Honeypot Snug Apex Wooden PlayhouseĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteIt was well made and easy enough to erect.

10 x 8 Waltons Contemporary Summerhouse with Side ShedĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteSummer house is stunning. Exactly what we wanted and easy to put together

Waltons 10 x 8 Helios SummerhouseĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteFloor needed more support and could have done with hinges pre cut in

Waltons 4ft x 6ft Wooden Overlap Pent Bike StoreĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteDifficult instructions to understand. Pieces not labelled

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?