Totally let down on an agreed installation date (needed the cabin for a 50th oarty). Countless promises of being called back by managers that never bother. I had to unload the lorry full of wood...
Prečítať viac
Waltons
Waltons
9 years ago
Good morning,
Thank you very much for your feedback, please accept my sincere apologies for all of the issues you have experienced with your order. I can see from the system that the problems you have encountered have been addressed by the installation team to ensure that they do not happen again in the future, I can also see you have spoken with the installation management team and everything that has been discussed is being processed for you. Please accept my apologies again and thank you for your feedback.
Kindest regards,
Kirstie -Waltons Team
Recenzie produktov
Waltons
Waltons
9 years ago
Good morning,
I am so sorry to learn that you are not entirely satisfied with your order. We try our best but unfortunately, do no always get things correct the first time around. These issues will be addressed accordingly to try to ensure there is not a repeat of this in the future. I can see you have already spoken with management and discussed how you wish to procedd and this is all being processed for you. Apologies again and thank you for your feedback.
Kindest regards,
Kirstie -Waltons Team
Dátum zakúpenia: 18/04/2017
1
Sprístupniť
TC
Trusted Customer
9 years ago
Čo povedal/-a Trusted Customer o spoločnosti Waltons:
Problem with felt for new summerhouse resolved quickly by Walton sending extra roll foc
Waltons
Waltons
9 years ago
Good morning, Thank you very much for your feedback, I'm sorry that you had some initial issues with the felt and I'm glad that we were able to rectify this quickly for you. If you ever need anything in the future please don't hesitate to give us a call on 0800 029 1000 or via e-mail to service@waltons.co.uk Thank you again, Kindest regards Mike - Waltons Team
Recenzie produktov
Waltons
Waltons
9 years ago
Good morning, Thank you very much for your feedback, I'm sorry that you had some initial issues with the felt and I'm glad that we were able to rectify this quickly for you. If you ever need anything in the future please don't hesitate to give us a call on 0800 029 1000 or via e-mail to service@waltons.co.uk Thank you again, Kindest regards Mike - Waltons Team
Dátum zakúpenia: 29/07/2017
0
Sprístupniť
Dôveryhodný zákazník
9 years ago
The product was ok for the price paid (£54) and the delivery chap was very pleasant. However, I understand the delivery charge was an additional £30. I also understand the product source was Biggar...
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Waltons
Waltons
9 years ago
Good morning, Thank you very much for your feedback, I'm really sorry for the confusion with our delivery charges. We are based just outside Nottingham so the additional charge is for the extra courier (based in Biggar) that we use to deliver all of our Scottish orders, we also have a minimum order value for free delivery of £100 so this explains the extra £9.99 I can only apologise if this wasn't clear enough during checkout. If I can help any further please don't hesitate to give me a call on 0800 029 1000 or via e-mail to service@waltons.co.uk, thank you again for your feedback. Kindest regards Mike - Waltons Team
Recenzie produktov
Waltons
Waltons
9 years ago
Good morning, Thank you very much for your feedback, I'm really sorry for the confusion with our delivery charges. We are based just outside Nottingham so the additional charge is for the extra courier (based in Biggar) that we use to deliver all of our Scottish orders, we also have a minimum order value for free delivery of £100 so this explains the extra £9.99 I can only apologise if this wasn't clear enough during checkout. If I can help any further please don't hesitate to give me a call on 0800 029 1000 or via e-mail to service@waltons.co.uk, thank you again for your feedback. Kindest regards Mike - Waltons Team
Very good service, good contact regarding the delivery. Had a crack in the window of the shed we called them strait away and with no issue sent a replacement window in the post. Highly recommend this...
Prečítať viac
Waltons
Waltons
9 years ago
Good morning, Thank you very much for your feedback, I'm sorry to hear that you had some initial issues and I'm glad that we were able to resolve these quickly for you. If you need anything else at all in the future please don't hesitate to give us a call on 0800 029 1000 or via e-mail to service@waltons.co.uk Kindest regards Mike - Waltons Team
Recenzie produktov
Waltons
Waltons
9 years ago
Good morning, Thank you very much for your feedback, I'm sorry to hear that you had some initial issues and I'm glad that we were able to resolve these quickly for you. If you need anything else at all in the future please don't hesitate to give us a call on 0800 029 1000 or via e-mail to service@waltons.co.uk Kindest regards Mike - Waltons Team
Dátum zakúpenia: 03/08/2017
0
Sprístupniť
Dôveryhodný zákazník
9 years ago
Delivered on time. Happy with the service. Our eldest boy, 3, loves it.
Waltons
Waltons
9 years ago
Good morning, Thank you very much for your great feedback, I hope your children enjoy their new Poppy playhouse for many years to come! Kindest regards Mike - Waltons Team
Recenzie produktov
Waltons
Waltons
9 years ago
Good morning, Thank you very much for your great feedback, I hope your children enjoy their new Poppy playhouse for many years to come! Kindest regards Mike - Waltons Team
Dátum zakúpenia: 31/07/2017
0
Sprístupniť
TC
Trusted Customer
9 years ago
Čo povedal/-a Trusted Customer o spoločnosti Waltons:
Waltons keep me informed about the goods all the way to the delivery, it was well packed and arrived on time. thanks for your prompt and speedy service
Waltons
Waltons
9 years ago
Good morning, Thank you very much for your brilliant feedback! Kindest regards Mike - Waltons Team
Recenzie produktov
Waltons
Waltons
9 years ago
Good morning, Thank you very much for your brilliant feedback! It's great to hear that you are happy with your new weed burner, Kindest regards Mike - Waltons Team
Delivery was as promised good service good shed value for money
Waltons
Waltons
9 years ago
Good morning, Thank you very much for your great feedback, I hope you enjoy your new groundsman building for many years to come. Kindest regards Mike - Waltons Team
Recenzie produktov
Waltons
Waltons
9 years ago
Good morning, Thank you very much for your great feedback, I hope you enjoy your new groundsman building for many years to come. Kindest regards Mike - Waltons Team
Choose from our huge range of Garden Sheds to Buy Online & get FREE Delivery to UK Mainland & Cheap Prices from Walton Garden Buildings - The UK's Largest Manufactuer of Garden Buildings.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Choose from our huge range of Garden Sheds to Buy Online & get FREE Delivery to UK Mainland & Cheap Prices from Walton Garden Buildings - The UK's Largest Manufactuer of Garden Buildings.
Thank you very much for your brilliant feedback!
Kindest regards
Mike - Waltons Team