My delivery was delayed. There was no communication that there would be a delay. I had no number to call to find out what had happened to my order. Using the online system so query my order I...
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Amanda
Buy Me Once
8 years ago
Hi there, thank you for your feedback on our service. We were terribly disappointed to hear that the level of communication you received was subpar - I assure you this is not reflective of our usual level of service and wish to apologise profusely on behalf of all of us here at BuyMeOnce. As mentioned in our follow up email, we had been experiencing a number of issues with our logistics partner at the time of your order, and we have since spoken directly with them to understand the issue and put steps in place to prevent future delays in shipping. Once again, I offer our sincere apologies for our lack of communication on this occasion and hope that this unfortunate incident doesn't dissuade you from visiting us again in the future. Please let us know if you require any further assistance and I hope you have a lovely day.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.