Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie Burrells

IS

ildiko szentesi

Overená spoločnosťou Feefo

5 years ago

Čo povedal/-a ildiko szentesi o spoločnosti Burrells:

Absolutely unprofessional and discriminative never again from this shop

Never again First and last time to buy anything from here Customer service not exist and the discrimainaation for finance or full amount to pay just shocking Worst ever experience with this shop...

Prečítať viac

Sarah

Burrells

5 years ago

Good Morning, I am sorry if you feel you have received bad customer service from Burrells. Looking into your order it seems everything went through smoothly, so I am not sure what the problems with your order were. If you would like to discuss this further please don't hesitate to contact me info@burrells.co.uk, and I will look into it further. Regards Sarah Burrells Customer Service Manager

Recenzie produktov

Dátum zakúpenia: 22/07/2021

0

Dôveryhodný zákazník

Overená spoločnosťou Feefo

5 years ago

Great site great purchase

Efficient easy to use site. Items ordered delivered promptly and with authentic gift packaging. Very pleased with purchases and I will use them again.

Dátum zakúpenia: 22/07/2021

0

Dôveryhodný zákazník

Overená spoločnosťou Feefo

5 years ago

Great site

I've had a few items from Burrells on line over the last year. They have a great selection of jewellery and despatch is always prompt. Staff are quick to help and friendly. What more could you want?

Recenzie produktov

Dátum zakúpenia: 30/06/2021

0

ED

Elinor Devlin

Overená spoločnosťou Feefo

5 years ago

Čo povedal/-a Elinor Devlin o spoločnosti Burrells:

Happy with the service I received.

Dátum zakúpenia: 20/07/2021

0

LH

Linton Husbands

Overená spoločnosťou Feefo

5 years ago

Čo povedal/-a Linton Husbands o spoločnosti Burrells:

Judge one's customer by their wallet and not by their appearance

I can only say that I felt I was judged on my appearance (I was dressed for gardening work), and this was less than inviting or welcoming

Sarah

Burrells

5 years ago

Good Morning, I am so sorry if you felt you were judged on visiting out store. I will be bringing this to the attention of our Winchester store, and we will provide training where missing. Please accept our apologies, and I hope your wife will continue to enjoy wearing her pearl earrings. Regards Sarah Burrells Customer Service Manager

Recenzie produktov

Dátum zakúpenia: 21/07/2021

0

Dôveryhodný zákazník

Overená spoločnosťou Feefo

5 years ago

Excellent service

Excellent help and advice, responding quickly to questions - thanks! Great value for money for the jewellery too

Recenzie produktov

Dátum zakúpenia: 30/06/2021

0

AP

Alex Protopapa

Overená spoločnosťou Feefo

5 years ago

Čo povedal/-a Alex Protopapa o spoločnosti Burrells:

Stock issues, but helpful service

Unit was out of stock, even though website said otherwise. I then asked to replace with a different item which said in stock on the website, but advised again it wasn’t. Website needs updating...

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Recenzie produktov

Dátum zakúpenia: 21/07/2021

0

Dôveryhodný zákazník

Overená spoločnosťou Feefo

5 years ago

Delightful

Very efficient. Delivered quickly and no problems. Wouldn’t hesitate to use again.

Dátum zakúpenia: 21/07/2021

0

Dôveryhodný zákazník

Overená spoločnosťou Feefo

5 years ago

Dissapointed

Very pleased with the watch but the strap was the wrong size and even though I was quite prepared to purchase the correct strap at cost I was only offered it at full retail £190.00 never had to buy...

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Sarah

Burrells

5 years ago

Good Afternoon, I am very sorry to hear that you feel your needs were not met fully by our team. As the watch in question was a Sale item we would not be able to offer a free strap within the sale price, but our team should have come back to you quickly on the price of other items. If you have still not heard back, can you let me know at info@burrells.co.uk and I will look into this further for you. Regards Sarah Burrells Customer Service Manager

Recenzie produktov

Dátum zakúpenia: 21/07/2021

0

Dôveryhodný zákazník

Overená spoločnosťou Feefo

5 years ago

Lovely

Great jewellery great service with prompt delievert

Recenzie produktov

Dátum zakúpenia: 18/07/2021

0

Recenzie na Burrells

Burrells Ora 14ct White Gold Diamond Tiny Bar Stud EarringsĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteThese look delicate but are strongly constructed. They feel a bit special - love them.

Burrells 9ct Gold Pearl Stud Earrings 8.0mmĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteThey were for my wife'e birthday and she loves them. They've been admired.

Burrells Platinum 0.50ct GSI1 Certified Emerald Cut Diamond Solitaire RingĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteLovely ring at excellent value.

Pandora Disney Moments Mickey Bracelet 590731CZĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteNever received, no options were in stock

Blancpain Fifty Fathoms Bathyscaphe Chronograph Flyback Steel & Black 43mm 5200-1110-B52AĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteGreat watch at a great price.

Pandora My Magical Unicorn Single Stud Earring 298535C00Ďalšie recenzie tohto produktuPrezrieť internetové stránky o produkteLovely very tiny stud Enjoy by young ones

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?