Excellent. I love how nice your staff are. And so helpful. I had issues with the courier and I reported my non arrival of my fabulous products from yourselves and it was sorted promptly
Love...
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Recenzie produktov
Dátum zakúpenia: 04/09/2018
0
Sprístupniť
TC
Trusted Customer
Overená spoločnosťou Feefo
7 years ago
Čo povedal/-a Trusted Customer o spoločnosti Brummells of London:
I would definately recommend them
Recenzie produktov
Dátum zakúpenia: 05/09/2018
0
Sprístupniť
TC
Trusted Customer
Overená spoločnosťou Feefo
7 years ago
Čo povedal/-a Trusted Customer o spoločnosti Brummells of London:
I paid for express delivery on an item so it would arrive in time for a Birthday, but it arrived late (i.e. it took the time that was indicated for the standard delivery service). I tried calling...
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Brummells of London
Brummells of London
7 years ago
We are extremely sorry that you had a wasted trip into London and that we did not pick up your original message. We let you down. We could have dealt with this query there and then. We did have a period where the store was temporarily closed and this affected our telephone support. All of our hours on Google were updated and have been corresponding with customers via email as normal. Customers that contacted us via phone only were delayed in hearing from us and this is unacceptable. As a gesture from all of our team we have sent you a small gift and of course, refunded the cost of shipping back to your purchasing card. We are here to help should you ever decide to give us a chance to exceed your expectations in the future.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
