Good morning,
Thank you so much for taking the time to leave a review. I'm glad to hear that you found our website easy to use, and that you were able to get everything you needed. We're always looking to improve, so if there is any way we can get to five stars, please don't hesitate to let us know!
0
Sprístupniť
MH
Mr Christopher Hainey
Overená spoločnosťou Feefo
5 years ago
Čo povedal/-a Mr Christopher Hainey o spoločnosti Brooks Braithwaite:
Over the moon with the service
Ciaran
Brooks Braithwaite
5 years ago
Good afternoon, thank you for taking the time to leave a review, I'm glad that you had a positive experience with us, we are always striving to provide the best customer service we possibly can, so it's great to hear that it's paying off. If there is anything else that you need, please don't hesitate to get in touch by calling 0345 070 1064, between Monday - Friday, 09:00 - 17:15.
0
Sprístupniť
MS
Miss Sophie Smalley
Overená spoločnosťou Feefo
5 years ago
Čo povedal/-a Miss Sophie Smalley o spoločnosti Brooks Braithwaite:
Good service will continue payments
Good for money
Ciaran
Brooks Braithwaite
5 years ago
Good afternoon, thank you for taking the time to leave a review, I'm glad that you had a positive experience with us, we are always striving to provide the best customer service we possibly can, so it's great to hear that it's paying off. If there is anything else that you need, please don't hesitate to get in touch by calling 0345 070 1064, between Monday - Friday, 09:00 - 17:15.
0
Sprístupniť
MR
Mrs Sharon Robinson
Overená spoločnosťou Feefo
5 years ago
Čo povedal/-a Mrs Sharon Robinson o spoločnosti Brooks Braithwaite:
Yesu
Very to the point quick and proffesional
Ciaran
Brooks Braithwaite
5 years ago
Good afternoon, thank you for taking the time to leave a review, I'm glad that you had a positive experience with us, we are always striving to provide the best customer service we possibly can, so it's great to hear that it's paying off. If there is anything else that you need, please don't hesitate to get in touch by calling 0345 070 1064, between Monday - Friday, 09:00 - 17:15.
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
5 years ago
Very good service
Very helpful and easy to complete process. Immediate cover.
Ciaran
Brooks Braithwaite
5 years ago
Good afternoon, thank you for taking the time to leave a review, I'm glad that you had a positive experience with us, we are always striving to provide the best customer service we possibly can, so it's great to hear that it's paying off. If there is anything else that you need, please don't hesitate to get in touch by calling 0345 070 1064, between Monday - Friday, 09:00 - 17:15.
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
5 years ago
Tried to claim for business interruption due to loss of business because of COVID. spoke to a lovely lady who took down all the details but then heard absolutely nothing only to find out on the...
Prečítať viac
Hayley
Brooks Braithwaite
5 years ago
Hi there,
We are sorry to hear that you are unhappy that we were unable to assist you with loss of business due to Covid.
Our Business Interruption cover specifically relates to Buildings damage. Some examples of the Buildings damage BI cover we offer are; fire, lightning, explosion, storm. In the event of damage to buildings by these causes that leads to a prevention of access of the building we will be able to look at a claim.
If you feel this section of cover no longer meets your needs we can remove this free of charge or, if you would like to discuss this with us in further detail please call us on 0345 070 1064.
Kind Regards,
The Petplan Sanctuary Claims team.
0
Sprístupniť
MN
Mr Paul Nelson
Overená spoločnosťou Feefo
TD90BD
5 years ago
Nahrané médiá
Zobraziť všetky médiá (5)
Čo povedal/-a Mr Paul Nelson o spoločnosti Brooks Braithwaite:
Yes it's good cover
Very good for my needs
Ciaran
Brooks Braithwaite
5 years ago
Good afternoon, thank you for taking the time to leave a review, I'm glad that you had a positive experience with us, we are always striving to provide the best customer service we possibly can, so it's great to hear that it's paying off. If there is anything else that you need, please don't hesitate to get in touch by calling 0345 070 1064, between Monday - Friday, 09:00 - 17:15.
0
Sprístupniť
MA
Mrs S E Aston
Overená spoločnosťou Feefo
5 years ago
Čo povedal/-a Mrs S E Aston o spoločnosti Brooks Braithwaite:
no
Absolutely fabulous. They have helped right the way through the pandemic, changing our numbers and helping tremendously with our cashflow
I would recommend any time
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
5 years ago
Yes it was
The score would have been 5 ⭐️ 🌟🌟🌟🌟 however it took me several attempts to get through by phone and on 2 occasions I held on for almost half an hour but still didn’t get through.
Ciaran
Brooks Braithwaite
5 years ago
Good afternoon, thank you for taking the time to leave a review, I'm glad that you had a positive experience with us, we do apologies for how long you had to wait to get through to us. we are always striving to provide the best customer service we possibly can. If there is anything else that you need, please don't hesitate to get in touch by calling 0345 070 1064, between Monday - Friday, 09:00 - 17:15.
0
Sprístupniť
MD
Mrs Margaret Dixon
Overená spoločnosťou Feefo
5 years ago
Čo povedal/-a Mrs Margaret Dixon o spoločnosti Brooks Braithwaite:
Poor customer service
Emailed several times. One reply only received asking for information which I sent then heard nothing.
Luis
Brooks Braithwaite
5 years ago
Hi Margaret, Thank you for your feedback. I'm sorry that we were unable to respond to your second email as quickly as our first response, busy periods can slow our response times, but we are glad to see we were able to answer your query when we spoke to you on the phone. If there is anything else that you need, please don't hesitate to get in touch by calling 0345 070 1064, between Monday - Friday, 09:00 - 17:15.
Providing quality insurance cover for a wide range of pet businesses including dog walkers, pet sitters, groomers, kennels and catteries. Covers a wide range of species including dogs, cats and small mammals. Brooks Braithwaite are animal-risk management specialists, please contact us to discuss your insurance needs.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Providing quality insurance cover for a wide range of pet businesses including dog walkers, pet sitters, groomers, kennels and catteries. Covers a wide range of species including dogs, cats and small mammals. Brooks Braithwaite are animal-risk management specialists, please contact us to discuss your insurance needs.