Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Brooks Braithwaite Recenzie | Recenzie zákazníckeho servisu na {{merchantUrl}} | Feefo

Dôveryhodný zákazník

Overená spoločnosťou Feefo

5 years ago

Yes the cover offered was exactly what i was looking for

The member of staff was very helpful and efficient. He promptly cancelled the policy which i no longer required and set me up with a new policy.

Ciaran

Brooks Braithwaite

5 years ago

Good afternoon, Thank you for taking the time to leave such a kind review. It's fantastic to hear that you found a policy suitable for your business. If you ever need to get in touch, please feel free to do so on 0345 070 1064. Between Monday - Friday, 09:00 - 17:15

0

MW

Mrs & Mr White

Overená spoločnosťou Feefo

5 years ago

Čo povedal/-a Mrs & Mr White o spoločnosti Brooks Braithwaite:

Amazing!!!

Always have a great experience when dealing with you, you are always very helpful, dealing with queries in a quick manner.

Ciaran

Brooks Braithwaite

5 years ago

Good afternoon, Thank you for your kind review. It's fantastic that you have returned to us now that you have reopened your business. If you ever need to get in touch, please feel free to contact us on 0345 070 1064, between Monday - Friday, 09:00 - 17:15.

0

Dôveryhodný zákazník

Overená spoločnosťou Feefo

5 years ago

Yes it's perfect

Petplan is great and so easy to apply online. covers everything I need for home boarding.

Ciaran

Brooks Braithwaite

5 years ago

Good afternoon, Thank you for your kind review. It's fantastic that you have returned to us now that you have reopened your business. If you ever need to get in touch, please feel free to contact us on 0345 070 1064, between Monday - Friday, 09:00 - 17:15.

0

Dôveryhodný zákazník

Overená spoločnosťou Feefo

5 years ago

Poor service with my annual pet insurance renewal

I have been with this company for at least 2+ years. I received an e mail from them on 11/08/21 telling me I had not responded to their recent communication re the renewal of my insurance - this was...

Prečítať viac

Luis

Brooks Braithwaite

5 years ago

Good morning, Thank you for taking the time to leave feedback. Please accept my apologies that our original renewal email (sent on 17/07/21) didn't make it to you. It is possible that it went straight in to your junk folder. I can see that we have since been in touch and this has been resolved. If there is anything else you need please do not hesitate to get back in touch via email, or by calling us on 0345 070 1064.

0

MO

Ms Lorraine Owen

Overená spoločnosťou Feefo

5 years ago

Čo povedal/-a Ms Lorraine Owen o spoločnosti Brooks Braithwaite:

Pleasant and helpful staff

Staff pleasant and helpful

Ciaran

Brooks Braithwaite

5 years ago

Good afternoon, Thank you for taking the time to leave such a kind review. It's fantastic to hear that you found a policy suitable for your business. If you ever need to get in touch, please feel free to do so on 0345 070 1064. Between Monday - Friday, 09:00 - 17:15

0

Dôveryhodný zákazník

Overená spoločnosťou Feefo

5 years ago

Good prices and good service.

We have used them before covid and returned as they are very good give the cover I require, excellent service.

Luis

Brooks Braithwaite

5 years ago

Good afternoon, Thank you for your kind review. It's fantastic that you have returned to us now that you have reopened your business. If you ever need to get in touch, please feel free to contact us on 0345 070 1064, between Monday - Friday, 09:00 - 17:15.

0

Dôveryhodný zákazník

Overená spoločnosťou Feefo

5 years ago

No policy no review

I have not renewed my policy.

Luis

Brooks Braithwaite

5 years ago

Good afternoon, Thank you for taking the time to leave feedback. I understand that you have chosen not to renew with us. If you ever need to get in touch, please feel free to contact us on 0345 070 1064, between Monday - Friday, 09:00 - 17:15.

0

MP

Mrs Vanessa Perry

Overená spoločnosťou Feefo

5 years ago

Čo povedal/-a Mrs Vanessa Perry o spoločnosti Brooks Braithwaite:

Customer service excellent, always quick to sort claims out

Luis

Brooks Braithwaite

5 years ago

Hi Vanessa, Thank you for taking the time to leave a review. I'm glad to hear that you are happy with our service, and that we were able to deal with your claim efficiently. If you ever need to get in touch, please feel free to contact us on 0345 070 1064, between Monday - Friday, 09:00 - 17:15.

0

MR

Mr Terry Roberts

Overená spoločnosťou Feefo

5 years ago

Čo povedal/-a Mr Terry Roberts o spoločnosti Brooks Braithwaite:

Always helpfull

Really good

Martin

Brooks Braithwaite

5 years ago

Good morning, Thank you for taking the time to leave a review. It's fantastic to hear that you are happy with our service. If you ever need to get in touch, please don't hesitate to do so on 0345 070 1064, we are open Monday to Friday, 09:00 - 17:15.

0

MM

Mrs Andrea Macpherson

Overená spoločnosťou Feefo

5 years ago

Čo povedal/-a Mrs Andrea Macpherson o spoločnosti Brooks Braithwaite:

Easy to renew

Very easy to renew, and they maintained the same rate as last year. No increase - always good

Martin

Brooks Braithwaite

5 years ago

Good morning, Thank you for taking the time to leave a review. It's fantastic to hear that you are happy with our service. If you ever need to get in touch, please don't hesitate to do so on 0345 070 1064, we are open Monday to Friday, 09:00 - 17:15.

0

Recenzie na Brooks Braithwaite

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?