Confirmation was incomplete and park was unable to contact us. I had to contact Tencreek direct to confirm we were booked in as I had not heard from any one.
BreakFree Holidays
Breakfree Holidays
11 years ago
Thank you for your feedback. We are sorry that your booking has caused you concern.
You would have received an immediate confirmation from us by email when you booked online with us. Your park would have received a confirmation that night and we are confused as to why that might not have been complete and are looking into this.
We are however very pleased to hear that you enjoyed your stay at Tencreek.
BreakFree Holidays
Recenzie produktov
Dátum zakúpenia: 22/06/2014
0
Sprístupniť
Dôveryhodný zákazník
11 years ago
Website can be slow but I got the booking done in the end!
Recenzie produktov
BreakFree Holidays
Breakfree Holidays
11 years ago
Thank you for your feedback. We are sorry to hear that you were disappointed with the standard of your accommodation.
Our aim is to provide great value holidays and accommodation. Quality is as important as value and we therefore expect our partners to provide accommodation which is - at a minimum - clean, comfortable and meets the criteria as described in the pre-booking information. We are sorry that this does not appear to have been the case on this occasion.
We will forward your feedback. If you would like to provide us with more information regarding this matter, please email:
tell-us-more@breakfreeholidays.co.uk
BreakFree Holidays
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Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.