Just what was needed ....great presentation, superb products, Swift service and great communication ...Thank you !
Ryan
Body & Mind Botanicals
5 years ago
Thank you for taking the time to leave us a kind review. We are pleased to hear of your pleasant experience with service, presentation and the product itself. Feedback such as this helps inspire us to be the best we can be!
Recenzie produktov
Dátum zakúpenia: 30/04/2020
0
Sprístupniť
DL
davinia Fernandez de landa
5 years ago
Čo povedal/-a davinia Fernandez de landa o spoločnosti Body & Mind Botanicals:
Great customer experience. Easy to order and I love the products.
Ryan
Body & Mind Botanicals
5 years ago
Thank you for taking the time to leave us some feedback! It is always pleasing to hear our customers having a pleasant experience ordering and using our products!
Recenzie produktov
Dátum zakúpenia: 28/01/2020
0
Sprístupniť
Dôveryhodný zákazník
5 years ago
Nahrané médiá
Zobraziť všetky médiá (1)
Super. Polecam👍
Ryan
Body & Mind Botanicals
5 years ago
Thank you for taking the time to leave us a kind review, the tea and the strainer look amazing in your photo!
Thank you for taking the time to leave us a kind review. It is pleasing to hear your service and delivery was up to standards, I am sorry to hear of lack of peppermint taste, this is something we will take on board and look to improve.
Recenzie produktov
Dátum zakúpenia: 10/05/2020
0
Sprístupniť
MB
Matt Brabbin
5 years ago
Čo povedal/-a Matt Brabbin o spoločnosti Body & Mind Botanicals:
You sent no confirmation email and no notification of dispatch either. Incredibly poor communication on your part. The three stars are purely for the product. If my local shop opens before I run out...
Prečítať viac
Customer Support
Body & Mind Botanicals
5 years ago
Hi Matt - really glad you enjoy the products, but I am concerned about your customer service experience. Would you mind checking your junk mail for us please as the online order management system automatically sends out the order confirmation and dispatch confirmation, when it is your first order, sometimes it goes into junk mail.We also are on hand 7 days a week via live chat and email and we have telephone support on 01234 988420, Monday - Friday 09:00 - 17:00.We dispatch orders at 14:00 every day, so if a customer orders by 13:00 it will be dispatched the very same day.
Kind Regards,
BMB
Great product and quick delivery. Only problem is that the delivery company should be able to give smaller slots, not to be waiting from 9 to 5
Ryan
Body & Mind Botanicals
5 years ago
Thank you for taking the time to leave us a kind review. In terms of delivery, we dispatch to the Royal Mail, once with them delivery is in there hands unfortunately, during the Covid-19 pandemic delivery has been more difficult to guarantee, we are hoping this will continue to improve as the situation does.
Thank you for taking the time to leave us a review. We appreciate your kind words and hope to replicate this kind of satisfaction in the future!
Recenzie produktov
Dátum zakúpenia: 18/12/2019
0
Sprístupniť
SC
Sarah Clarke
5 years ago
Čo povedal/-a Sarah Clarke o spoločnosti Body & Mind Botanicals:
The tea really helped my sleep will be looking into purchasing the CBD oil next.
Ryan
Body & Mind Botanicals
5 years ago
Thank you for taking the time to leave us a review. Feel free to review your experience with our oil too!
Recenzie produktov
Dátum zakúpenia: 30/04/2020
0
Sprístupniť
Dôveryhodný zákazník
5 years ago
ordering and payment are very easy and items arrive very quickly
Quality of packaging is attractive and professional and the products are high quality
Ryan
Body & Mind Botanicals
5 years ago
Thank you for taking the time to leave us with a kind review. We always love hearing feedback, especially from those customers who have had a pleasant experience.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
