Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Blacks Recenzie | Recenzie zákazníckeho servisu na https://www.feefo.com/reviews/blacks | Feefo

Zobrazujú sa všetky recenzie v počte 35,560

Dôveryhodný zákazník

5 years ago

Dátum zakúpenia: 20/04/2020

Great service. Good price prompt delivery

Recenzie produktov

Kelly Alderson

5 years ago

Dátum zakúpenia: 21/04/2020

Čo povedal/-a Kelly Alderson o spoločnosti Blacks:

Disappointed

Item arrived and was damaged. Contacted customer services and have been asked to return the entire product (only a small part damaged) at my expense!!

Jack

Blacks

5 years ago

Hello Kelly, Thank you for the review. I am sorry to hear that your items has arrived damaged. I have sent you an email personally, I would appreciate if you could take your time to read this. Kind Regards, Jack, Blacks Online Review Team.

Recenzie produktov

Dôveryhodný zákazník

5 years ago

Dátum zakúpenia: 22/04/2020

Excellent

Excellent service from start to finish. All goods just what I ordered and I am delighted with all purchases.

Dôveryhodný zákazník

5 years ago

Dátum zakúpenia: 30/03/2020

Terrible service

I havent recieved a confirmation, but have clearly been acknowledged by system as i now get promotional emails. I have had this review request based on my order but have not recieved my order- i...

Prečítať všetko

Jack

Blacks

5 years ago

Hello, Thank you for the review. I am sorry to hear you are yet to receive your order. I have sent you an email, I would appreciate if you could respond to this. I look forward to your email. Kind Regards, Jack, Blacks Online Review Team.

Recenzie produktov

Vernon Swain

Salop

5 years ago

Dátum zakúpenia: 22/04/2020

Čo povedal/-a Vernon Swain o spoločnosti Blacks:

Good Sandals

Very prompt,arrived safely and on time.

Recenzie produktov

Dôveryhodný zákazník

5 years ago

Dátum zakúpenia: 24/04/2020

Just a little disappointed

Received 3/4 emails saying how sorry Blacks are for the delay of my order although I ordered 4 items at 2 separate times on the same day. I have received 1 order but awaiting the other.Just 1 email...

Prečítať všetko

Jack

Blacks

5 years ago

Hello,Thank you for your review.I am sorry for the multiple emails being sent. Your feedback is valuable and will be passed on and looked into.Please email us at onlinereviews@blacks.co.uk along with this reference number #10014592, full name, order number and billing address. We will be happy to look into this.I look forward to your email.Kind Regards,Jack,Blacks Online Review Team.

Dôveryhodný zákazník

5 years ago

Thank you for your swift response, I received another email yesterday stating the purchase I order that was in stock on the day and time of purchase is no longer in stock and therefore unable to complete my order.... So I’ll stick with my original response as a little disappointed... Thank you

Dôveryhodný zákazník

5 years ago

Dátum zakúpenia: 23/04/2020

Good Value for Money for an excellent, comfortable product.

Good value, easy site to order from and follow up.

Recenzie produktov

Dôveryhodný zákazník

5 years ago

Dátum zakúpenia: 22/04/2020

Excellent service, slight issue with the item that I received but this was resolved speedily and absolutely to my satisfaction. I will be using the website again.

Recenzie produktov

Kate Bourn

5 years ago

Dátum zakúpenia: 23/04/2020

Čo povedal/-a Kate Bourn o spoločnosti Blacks:

Took 10 days to receive my order

Slow but given circumstances, understandable

Jack

Blacks

5 years ago

Hello Kate,Thank you for taking the time to review us.Your feedback is valuable and will be passed to our departments, to look into.If you wish to email us in regards to this, please email the following, customercare@blacks.co.uk along with this reference number #10013012Kind Regards,Jack,Blacks Online Review Team.

Kate Bourn

5 years ago

I have emailed the customer care team but am still to hear from them. I need to send the item back ASAP and I have the return note but don’t have the box. I have asked how I can return them but not received any email from them. Disappointing

Jack

Blacks

5 years ago

Hello, Thank you for your response. I have sent you an email personally, I would appreciate if you could take your time to read this and respond. I look forward to your response. Kind Regards, Jack, Blacks Online Review Team.

Recenzie produktov

Dôveryhodný zákazník

5 years ago

Dátum zakúpenia: 20/04/2020

Eurohike Hampton 4

Quick and easy to order. Good communication thoughout

Recenzie produktov

Nedostali ste pozvánku zanechať recenziu?

O spoločnosti Blacks

Shop online with the UK’s leading outdoor retailer. With over 70 stores nationwide, unrivalled expertise and a price match guarantee on everything. Blacks - Outdoor Clothing, Waterproof Jackets, Camping, Tents, Sleeping Bags & Walking Boots | The North Face & Berghaus

Prečítať všetko

0844 257 2078

Hollinsbrook Way, Pilsworth, Bury, Lancashire, BL9 8RR, United Kingdom

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na Blacks

Brasher Brs W Country Roam BrnĎalšie recenzie tohto produktu (17)Prezrieť internetové stránky o produkteDelighted to have replacement shoes Love them

Eurohike Eh 4 Shelf C Cupboard BlkĎalšie recenzie tohto produktu (18)Prezrieť internetové stránky o produkteHappy with the product, better than expected apart from the damaged detachable top

Peter Storm Ps G Love Me Ff DpiĎalšie recenzie tohto produktu (1)Prezrieť internetové stránky o produkteRight flip flop seemed to be stretched

Berghaus Brg W H'Walker Gtx BrnĎalšie recenzie tohto produktu (15)Prezrieť internetové stránky o produkteWho knows- havent recieved

Merrell Mrl M Kahuna Iii BrnĎalšie recenzie tohto produktu (27)Prezrieť internetové stránky o produkteGood product comfortably to wear.

Peter Storm Ps W Silverdale Wp MgyĎalšie recenzie tohto produktu (16)Prezrieť internetové stránky o produkteComfortable, no need to wear in, stylish and waterproof.

Peter Storm Ps 2pp Mweight O NvyĎalšie recenzie tohto produktu (5)Prezrieť internetové stránky o produkte

Karrimor Kar W Mendip 3 Nb BrnĎalšie recenzie tohto produktu (1)Prezrieť internetové stránky o produkteWalking boots broke after 1 week

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?