Big Drop - UK už nie je aktívnym zákazníkom spoločnosti Feefo
Zobrazujú sa všetky recenzie v počte 530
Dôveryhodný zákazník
4 years ago
My only problem is that Big Drop's lovely alcohol free beer is treated by deliverers exactly as if it were regular beer. They expect someone over 18 to be at home to receive it.
Team Big Drop
Big Drop - UK
4 years ago
Thank you for taking the time to review us. Customer satisfaction is a priority for us at Big Drop. We apologise for the service you experienced. Couriers checking age is up to the discretion of the individual driver sometimes, and for parcel and order security, they may in general ask for someone over 18 to be in to receive an order. Kind Regards, Team Big Drop
0
Sprístupniť
JP
Jordan Philip
4 years ago
Čo povedal/-a Jordan Philip o spoločnosti Big Drop - UK:
Excellent choice!
Pine Trail Pale Ale is a real gem.
0
Sprístupniť
FG
Francis Galpin
4 years ago
Čo povedal/-a Francis Galpin o spoločnosti Big Drop - UK:
Incomplete delivery
The delivery was incomplete owing to broken bottle. Informed Big Drop but no response
Team Big Drop
Big Drop - UK
4 years ago
Thank you for taking the time to review us. Customer satisfaction is a priority for us at Big Drop, and our customer support team has been in touch with you directly to resolve this issue. We emailed you and did not show any initial email to our customersupport@bigdropbrew.com email from you in regards to this order. We refunded you the cost of the bottle and the inconvenience. Should you feel that the resolution offer has been suitable, we would love for you to review us again. Kind Regards, Team Big Drop
0
Sprístupniť
RP
Richard Navarro-Pollott
4 years ago
Čo povedal/-a Richard Navarro-Pollott o spoločnosti Big Drop - UK:
Sorry I haven't yet received my box and am wondering where it is!
Team Big Drop
Big Drop - UK
4 years ago
Thank you for taking the time to review us. Customer satisfaction is a priority for us at Big Drop. We apologise for the delay you experienced. This has been delivered as of the 9th, and we apologise for the wait. Kind Regards, Team Big Drop
0
Sprístupniť
RP
Ryan Platt
4 years ago
Čo povedal/-a Ryan Platt o spoločnosti Big Drop - UK:
Still awaiting any news on my order 2 weeks after placing it
Any indication at all of when my order is likely to arrive would be helpful - appreciate its out of your control but it’s been almost 3 weeks and I’ve not had anything apart from an order...
Prečítať viac
Team Big Drop
Big Drop - UK
4 years ago
Thank you for taking the time to review us. Customer satisfaction is a priority for us at Big Drop. We apologise for the delay you experienced. This has been delivered as of the 9th, and we apologise for the wait. Kind Regards, Team Big Drop
0
Sprístupniť
MN
mark neugebauer
4 years ago
Čo povedal/-a mark neugebauer o spoločnosti Big Drop - UK:
Very tasty, enjoyable low alcohol beers. Efficient order and delivery a bonus.
0
Sprístupniť
AR
Alan Robinson
Heysham
4 years ago
Čo povedal/-a Alan Robinson o spoločnosti Big Drop - UK:
Disappointing outcome
Communication excellent and refunded with no issues.
Needs to be more realistic with estimated delivery lead times and should inform customers where the lead times are unexpectedly long, rather than...
Prečítať viac
Team Big Drop
Big Drop - UK
4 years ago
Thank you for taking the time to review us. Customer satisfaction is a priority for us at Big Drop, and our customer support team has been in touch with you directly to resolve this issue. As we are waiting on more stock, we were unable to meet your deadline for delivery, and to avoid disappointment we cancelled and refunded your order. Kind Regards, Team Big Drop
0
Sprístupniť
RL
Robert Lucas
Gosport
4 years ago
Čo povedal/-a Robert Lucas o spoločnosti Big Drop - UK:
Big Drop is a craft beer company dedicated to making great beer it just so happens to be alcohol-free. So, whether you’re looking to cut down, cut out or just try something new, Big Drop has crafted a great beer for almost any beer lover.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Big Drop is a craft beer company dedicated to making great beer it just so happens to be alcohol-free. So, whether you’re looking to cut down, cut out or just try something new, Big Drop has crafted a great beer for almost any beer lover.
