Big Cat Travel Insurance už nie je aktívnym zákazníkom spoločnosti Feefo
Zobrazujú sa všetky recenzie v počte 620
DM
David Murdoch
Overená spoločnosťou Feefo
3 years ago
Čo povedal/-a David Murdoch o spoločnosti Big Cat Travel Insurance:
First class insurance for best price
0
Sprístupniť
GM
Gregory May
Overená spoločnosťou Feefo
3 years ago
Čo povedal/-a Gregory May o spoločnosti Big Cat Travel Insurance:
Quick , informative and knew there stuff
Quickly answered the phone , knew what they were talking about and had the producing needed
0
Sprístupniť
JB
John Beddoes
Overená spoločnosťou Feefo
3 years ago
Čo povedal/-a John Beddoes o spoločnosti Big Cat Travel Insurance:
Unbelievably slow claims resolution, still waiting!
Actually not very fair star rating.
Big Cat has been great in all my dealings with you. But, I unfortunately had to put in a medical claim last year in February and I’m still waiting for it to be...
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Big Cat Travel Insurance
Big Cat Travel Insurance
3 years ago
Hi there,
Many thanks for your recent feedback.
As confirmed in the review above, a delay in the processing of this claim was caused due to the lack of a signed GP letter which was required. This has since been obtained by the Insured and passed over to the claims team so that the claim can be finalised. We are working with the client and the claims team to ensure that this is processed without further delay.
We have also reached out to the client and explained exactly how our medical emergency assistance service works (which is provided by Allianz) and advised that if they were to have any issues with that process, to contact us for assistance.
Big Cat Travel Insurance
0
Sprístupniť
SW
Simon Weeks
Overená spoločnosťou Feefo
3 years ago
Čo povedal/-a Simon Weeks o spoločnosti Big Cat Travel Insurance:
Great Activity Cover Options
The activity cover options is excellent and ideal for our trip. I also had a very efficient experience with their customer service team. Of course the most important thing with an insurer is the...
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0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
3 years ago
You have a good product but your website didn't function properly so I could only read the particular items covered with difficulty and to pay, I had to call the office.
0
Sprístupniť
DM
Doug Mortimer
Overená spoločnosťou Feefo
Scotland
3 years ago
Čo povedal/-a Doug Mortimer o spoločnosti Big Cat Travel Insurance:
Very helpful and informed whilst dealing with my enquiry
The representative answered my questions clearly and was pleasant, efficient and knowledgeable
1
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
3 years ago
Easy to contact , all questions answered promptly, good communication
Excellent, quick , good customer communication.
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
3 years ago
Reliable and flexible cover
Easy web access to cover backed by major world insurance player
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
3 years ago
Not sure, just give them a call!
Really helpful! on checking the online holiday insurance I had a specific activity of a 6 day horse trail riding. I phoned up to check I would have the right policy, this was really easy to sort and...
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
