I felt we had a personal service from this company and were kept well informed on progress of the order and delivery. Just let down by not passing on to the delivery company the need to collect an...
The confirmation of order email stated that I would be contacted once my order was ready for delivery but I did not receive any notification. It was pure luck that I was at home when the item was...
Prečítať viac
Stephen Vokins
Big Brand Beds
9 years ago
Thank you for your feedback. Our acknowledgement email to says if we have a mobile number you should receive a text message from the courier with a one hour time slot. Unfortunately on this occasion you gave us your landline number.
DM
Dave Mark
9 years ago
That's fine if you have a mobile phone, which I have not. Other firms send email messages to inform them their items have been dispatched and give courier arrival times, perhaps you could do the same. Very disappointed.
Recenzie produktov
Dátum zakúpenia: 15/09/2017
0
Sprístupniť
GB
Gordon Berry
Overená spoločnosťou Feefo
9 years ago
Čo povedal/-a Gordon Berry o spoločnosti Big Brand Beds:
Professional, prompt and courteous. Happy to give extra detail and advice on the phone. Good value for money compared to other firms. Arrived promptly with easy agreed delivery slot.
Very helpful when I phoned to delay their next day delivery by a day. Arrived well wrapped and on time. Delighted with product. Wouldn't hesitate to recommend.
Recenzie produktov
Dátum zakúpenia: 31/07/2017
0
Sprístupniť
SH
Stephen hughes
Overená spoločnosťou Feefo
9 years ago
Čo povedal/-a Stephen hughes o spoločnosti Big Brand Beds:
Excellent service would defo use again
Recenzie produktov
Dátum zakúpenia: 19/07/2017
0
Sprístupniť
AJ
Alan Jones
Overená spoločnosťou Feefo
Newbury
9 years ago
Čo povedal/-a Alan Jones o spoločnosti Big Brand Beds:
Very responsive - with a competitive price as compared with local suppliers. Then bed delivered on time by very helpful team.
The only snag was the faint smell (glue used in manufacture perhaps!)...
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
