Customer service was so dreadful. Firstly the bed I ordered was not available. I went ahead with the suggested bed.
Then the removal and assembly services I had paid for were not available. I...
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Stephen Vokins
Big Brand Beds
5 years ago
Thank you for taking the time to leave a review for our company. I'm sorry you feel let down by us. Unfortunately you ordered a bed that our website stated was out of stock and a disposal service, which again as per our website is not a service available with orders for these beds. I'm sorry the delivery didn't turn up when we hoped it would. The bed was with Tuffnells on time however once they have the order delays to deliveries are sadly beyond our control. Please pass on our apologies to your father.
Recenzie produktov
Dátum zakúpenia: 02/04/2021
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
5 years ago
Excellent product and service. No problems at all. I would recommend and I would buy from again.
Ordered a new bed for next day delivery and it arrived bang on time the next day. Great communication keeping me updated until it actually arrived. Bed was easy to put together and would highly...
My first purchase with this company. I am really pleased! It was exactly as expected. It was delivered with care and well packed. Good value and a very good quality too!
Recenzie produktov
Dátum zakúpenia: 24/03/2021
0
Sprístupniť
KM
Kevin McCann
Overená spoločnosťou Feefo
5 years ago
Čo povedal/-a Kevin McCann o spoločnosti Big Brand Beds:
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
