Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie Barnes Coaches

Zobrazujú sa všetky recenzie v počte 2,181

Dôveryhodný zákazník

Overená spoločnosťou Feefo

11 months ago

I book on line which is very easy. When I had to ring the office the staff were very good. The only comment I would make is that I do find the single supplements high and this has prevented me from...

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Russ

Barnes Coaches

11 months ago

Thank you so much for your thoughtful review and for sharing your experience with us. We're delighted to hear that you found the online booking process easy and that our team was helpful when you called. Regarding your comment on single supplements — we completely understand your concern. Please note that all supplements, including single occupancy charges, are set directly by the hotels we work with. We always strive to negotiate the best possible rates for our guests, and we’ll continue to advocate for more affordable options wherever we can. Thank you again for your feedback — it helps us improve and better serve our valued travellers.

Recenzie produktov

Dátum zakúpenia: 25/10/2025

Dôveryhodný zákazník

Overená spoločnosťou Feefo

11 months ago

Fabulous day out

Booking was simple and straightforward

Recenzie produktov

Dátum zakúpenia: 28/10/2025

Mrs S Smith

Overená spoločnosťou Feefo

11 months ago

Čo povedal/-a Mrs S Smith o spoločnosti Barnes Coaches:

On line not easy, I was told to change password even though I know I had the right one. Frustrating. At the end of the process I waited for a confirmation which didn't come, then I realised the...

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Russ

Barnes Coaches

11 months ago

Thank you for taking the time to share your feedback. We're sorry to hear that your online booking experience was frustrating and that the process didn’t go as smoothly as it should have. Your comments have been shared with the relevant teams so we can look into what went wrong and improve both our online system and customer support.

Recenzie produktov

Russ

Barnes Coaches

11 months ago

Thank you for sharing your feedback — we’re sorry to hear that the return time affected your experience. To help guests plan accordingly, all return times are advertised both on our website and in our printed brochures. We always aim to provide as much detail as possible so travellers can make informed choices. That said, we appreciate your comments and will continue to review our scheduling to ensure it meets the needs of our guests. Thank you again for taking the time to let us know.

Dátum zakúpenia: 28/10/2025

Dôveryhodný zákazník

Overená spoločnosťou Feefo

11 months ago

Excellent company

Smooth, without problem, particularly on line.

Recenzie produktov

Dátum zakúpenia: 27/10/2025

Dôveryhodný zákazník

Overená spoločnosťou Feefo

11 months ago

Lack of day trips from Newbury

Always good

Recenzie produktov

Russ

Barnes Coaches

11 months ago

Thank you for your feedback — we’re sorry to hear you were disappointed. We do offer day trips from Newbury, but availability can vary depending on coach scheduling, driver availability and other operational factors. Within the current booking period there are 41 trips departing from Newbury, which you can view here > www.barnescoaches.co.uk/daytrips?dpf=14. We’re always working to balance demand across our departure points, and we appreciate your comments as they help guide future planning. We hope you’ll consider giving us another try — there may be something new that suits your interests.

Dátum zakúpenia: 27/10/2025

Dôveryhodný zákazník

Overená spoločnosťou Feefo

11 months ago

Easy

Recenzie produktov

Dátum zakúpenia: 25/10/2025

Mr Spring

Overená spoločnosťou Feefo

11 months ago

Čo povedal/-a Mr Spring o spoločnosti Barnes Coaches:

easy

Recenzie produktov

Dátum zakúpenia: 25/10/2025

Mrs SUSAN Tucker

Overená spoločnosťou Feefo

GBR

11 months ago

Čo povedal/-a Mrs SUSAN Tucker o spoločnosti Barnes Coaches:

Easy and quick

Recenzie produktov

Dátum zakúpenia: 27/10/2025

Mrs M Marrott

Overená spoločnosťou Feefo

11 months ago

Čo povedal/-a Mrs M Marrott o spoločnosti Barnes Coaches:

it was excellent

Recenzie produktov

Russ

Barnes Coaches

11 months ago

Thank you for your thoughtful feedback — we’re really sorry to hear that the long pickup time affected your enjoyment of the trip to Tewkesbury. We do understand how valuable your time at the destination is, and we’re constantly reviewing our schedules to make improvements. That said, we also need to offer a certain number of pickup points to ensure we can serve passengers across the whole of Swindon fairly. It’s a balancing act between accessibility and efficiency, and your comments help us find that sweet spot. We truly hope you’ll travel with us again — and we’ll keep working to make the experience even better.

Dátum zakúpenia: 22/10/2025

Dôveryhodný zákazník

Overená spoločnosťou Feefo

11 months ago

Cribbs Causeway shopping

Straight forward. Booked on line

Recenzie produktov

Russ

Barnes Coaches

11 months ago

Thank you so much for your lovely feedback! We're delighted to hear that the trip to Cribbs was both convenient and enjoyable for you. Your suggestion for more regular trips to Cribbs is noted and appreciated. And of course, we’ll be sure to pass your thanks along to Colin—he’ll be thrilled to hear he made a positive impression. We hope to welcome you on another trip soon!

Dátum zakúpenia: 27/10/2025

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na Barnes Coaches

London (Kensington or Park Lane)Ďalšie recenzie tohto produktuPrezrieť internetové stránky o produkteOverall the trip was great. Would definitley use again. The driver was excellent and timings were perfect. Pick up and drop off locations were good 🙂

CardiffĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteBeing dropped off and told pick up will be 6 pm was rather late to be picked up. Things close around 5 and it got dark by 5 too, so for over an hour there was nothing to do and no shelter. I...Prečítať viac

Cribbs Causeway Shopping Centre, Bristol [Swindon Coach]Ďalšie recenzie tohto produktuPrezrieť internetové stránky o produkteTimely, excellent coaches and friendly professional drivers.

Cribbs Causeway Shopping Centre, Bristol [A4 Coach]Ďalšie recenzie tohto produktuPrezrieť internetové stránky o produktedon’t get much choice from Newbury these days on day trips. I won’t be doing this one again. SORRY

Brecon Mountain Railway & Abergavenny (Market Day)Ďalšie recenzie tohto produktuPrezrieť internetové stránky o produkteLovely day out

Brecon Mountain Railway & Abergavenny (Market Day)Ďalšie recenzie tohto produktuPrezrieť internetové stránky o produkteThe experience was great. The coach driver Barry was great and kept every one well informed We will be going on another trip in the future

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?