Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Back-Roads Touring Recenzie | Recenzie zákazníckeho servisu na https://www.feefo.com/reviews/back-roads-touring | Feefo

Zobrazujú sa všetky recenzie v počte 3,922

Kate

Overená spoločnosťou Feefo

Perth, Western Australia

9 years ago

Čo povedal/-a Kate o spoločnosti Back-Roads Touring:

Terrific tour

Being in a small group is a must and the accommodation and food was excellent.

Recenzie produktov

Dátum zakúpenia: 02/06/2015

WARREN

Overená spoločnosťou Feefo

Wellington New Zealand

9 years ago

Čo povedal/-a WARREN o spoločnosti Back-Roads Touring:

This Company really knows how to deliver a wonderful experience with attention to detail

This is the 2nd time we have used Back Roads Touring and once again they really delivered a wonderful tour with their tour guide Nick who went out of his way to provide us with a wonderful...

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Recenzie produktov

Dátum zakúpenia: 30/04/2015

JOCELYN

Overená spoločnosťou Feefo

Buderim Queensland Australia

9 years ago

Čo povedal/-a JOCELYN o spoločnosti Back-Roads Touring:

Last Post at Menin Gate

Excellent. have recommended it to others. Will travel with them again Suggest the group could participate in the Last Post ceremony at the Menin Gate by placing a wreath at the appropriate time if...

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Recenzie produktov

Dátum zakúpenia: 13/10/2015

Dôveryhodný zákazník

Overená spoločnosťou Feefo

9 years ago

Ireland is a green, great place.

Our guide seemed unsure of himself, his information, some roads, some sights. Several times we had to ask him what we were seeing along the road. Time management was not great, but we saw and did a...

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Recenzie produktov

Dátum zakúpenia: 05/11/2015

Dôveryhodný zákazník

Overená spoločnosťou Feefo

9 years ago

High expectations not met.

I was disappointed overall with both tours, A Taste of Bordeaux and La Belle France. Lack of detailed history, hotels on La Belle France inferior to those on A Taste of Bordeaux. On a positive note...

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Customer Services

Back-Roads Touring

9 years ago

Hi,

Thank you for your review and for your time on the phone yesterday, it was great to be able to talk through your experience. We are sorry to hear that you were disappointed with your Tour Leader’s knowledge of the history on your tour. As discussed, your feedback is really important to us and we have raised your concerns with our Ops team to ensure that we offer more support and training to our Tour Leaders before they go out on tour. As mentioned, our Tour Leaders are a huge part of the service we offer, so we will do our utmost to ensure that we are providing them with everything they need to make their tour, and our guests’ experiences positive ones. We hope this helps,and thanks again for your time.

The Back-Roads team

Recenzie produktov

Customer Services

Back-Roads Touring

9 years ago

Hi,

Thanks for your review, and thanks for taking the time to speak to us on the phone earlier today. As discussed, your feedback is really important to us and we have raised your concerns over the accommodation with our product team to ensure that future Back-Roads guests do not experience the same disappointment. We hope this helps, and thanks again for your time.

The Back-Roads team

Dátum zakúpenia: 11/06/2015

EDWARD

Overená spoločnosťou Feefo

Australia

9 years ago

Čo povedal/-a EDWARD o spoločnosti Back-Roads Touring:

Too rushed!

OK but too much time driving and too little time at the interesting spots. It makes the brochure look good to have lots of highlights but in reality you get rushed through them so fast you dont...

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Customer Services

Back-Roads Touring

9 years ago

Hi Ted,

Thanks so much for your review and for taking the time to speak with us earlier today.

This type of feedback is really important as it means we can look into your concerns and address the tour itinerary moving forwards. As such I have spoken to our product team today to ensure we get the balance of driving and touring correct on this tour in future.

Recenzie produktov

Customer Services

Back-Roads Touring

9 years ago

Hi Ted,

Thanks so much for your review and for taking the time to speak with us earlier today. This type of feedback is really important as it means we can look into your concerns and address the tour itinerary moving forwards. As such I have spoken to our product team today to ensure we get the balance of driving and touring correct on this tour in future.

Dátum zakúpenia: 12/01/2016

Dôveryhodný zákazník

Overená spoločnosťou Feefo

9 years ago

My recent experience of Back-Roads Chelsea Flower Show Tour.

My daughter and I thoroughly enjoyed our recent travels with Back-Roads Touring. The hotels were very welcoming and comfortable, our travelling companions were interesting and very nice people and...

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Recenzie produktov

Dátum zakúpenia: 03/09/2015

Dôveryhodný zákazník

Overená spoločnosťou Feefo

9 years ago

happy touring from a very satisfied customer

this was my third trip with backroads and I have already recommended them to a number of people even after my first trip

Recenzie produktov

Dátum zakúpenia: 06/06/2016

JOHN

Overená spoločnosťou Feefo

Melbourne

9 years ago

Čo povedal/-a JOHN o spoločnosti Back-Roads Touring:

Enlightening and relaxing, all the hard work taken on by someone else to ensure I enjoyed. BRAVO.

Perfect size tour bus, very detailed knowledge of the places we visited, I would highly recommend this tour to anybody that is shopping around for a small group tour. If and when I travel again I...

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Customer Services

Back-Roads Touring

9 years ago

Hi John,

We are so happy to hear that you had a good trip with us at Back- Roads touring, we pride ourselves on our knowledge and unique experience and we're glad you would recommend us to your friends. We hope to see you very soon!

Recenzie produktov

Dátum zakúpenia: 15/02/2016

Ken Robertson

Overená spoločnosťou Feefo

Australia

9 years ago

Čo povedal/-a Ken Robertson o spoločnosti Back-Roads Touring:

Back-Roads Touring Feedback

Excellent 'ANZAC's on the Western Front tour'. Our guide, Mr Mark Banning was awesome, really made the tour.

Recenzie produktov

Dátum zakúpenia: 02/09/2015

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Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na Back-Roads Touring

Germany's Romantic Road to ViennaĎalšie recenzie tohto produktu (3)Prezrieť internetové stránky o produkteThis was a great tour along the Romantische Road. Our guide, Agnes, was knowledgeable and extremely helpful. She was the best.

WWI Battlefields WeekendĎalšie recenzie tohto produktu (19)Prezrieť internetové stránky o produkteVisiting the cemeteries where our ancestors lie or their sacrifice commemorated in the case of no body found

La Belle FranceĎalšie recenzie tohto produktu (14)Prezrieť internetové stránky o produkteHotels inferior to A Taste of Bordeaux. Handle on suitcase damaged - no offer of help to get handle up so I could use it.

Chelsea Flower ShowĎalšie recenzie tohto produktu (17)Prezrieť internetové stránky o produkteI think I just have. See above.

Goodwood RevivalĎalšie recenzie tohto produktu (1)Prezrieť internetové stránky o produktereally liked the small group and very personable staff and seeing places which larger vehicles are unable to go

WWI Battlefields WeekendĎalšie recenzie tohto produktu (19)Prezrieť internetové stránky o produkteExcellent 'ANZAC's on the Western Front tour'. Our guide, Mr Mark Banning was awesome, really made the tour.

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?