I am really disappointed with your product and would like to request a refund.
Being a new mum, and an active person living in Wales, I have been researching and researching, trying to find a...
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Nick
Bababing!
6 years ago
Hi,
Firstly, I am sorry to read your comments below with regards to our Mani Backpack Changing Bag.
Our products are manufactured from the finest of materials that provide adequate protection to certain weather elements as the fabrics we use are specially coated with a water resistant backing that will not allow rain water to penetrate the outer fabric of the bag, however please be advised we have NOT advertised our products as 'Waterproof' as such products would require welded seams, waterproof zippers and openings which would make the product considerably expensive to purchase.
Based on your feedback comments and your lifestyle, I would suggest to purchase an 'outdoor' bag from a reputable outdoor store that can provide the features stated above.
Thanks,
Nick
(BabaBing!)
Recenzie produktov
Dátum zakúpenia: 08/12/2019
0
Sprístupniť
TC
Trusted Customer
6 years ago
Čo povedal/-a Trusted Customer o spoločnosti Bababing!:
Omg. I’ve never heard this brand before but now I’m fully obsessed. Brought the nursing bag on Black Friday and I was over impressed with the quality. It is nothing I expected. It’s so sturdy and...
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Recenzie produktov
Dátum zakúpenia: 02/12/2019
0
Sprístupniť
TC
Trusted Customer
6 years ago
Čo povedal/-a Trusted Customer o spoločnosti Bababing!:
We have been thoroughly impressed with both this product, the company and the customer service that we have received. From the time taken and the advice given at an extremely busy baby show to the...
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Recenzie produktov
Dátum zakúpenia: 14/11/2019
0
Sprístupniť
TC
Trusted Customer
Pershore, WORCESTERSHIRE
6 years ago
Čo povedal/-a Trusted Customer o spoločnosti Bababing!:
absolutely brilliant!!! Jamie informed me when I placed my order that the bag had been ordered in, I was kept up to date with when they would receive stock and when I would receive my bag. Once I...
Zip broke on bag within 2 weeks of using it. I sent photos and was offered a replacement bag straight away, however when I asked for a refund, I was told the bag was old stock so couldn’t possibly...
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James Collins
Bababing!
6 years ago
Firstly, we are sorry to read about your experience with our customer service and products. At BabaBing! we pride ourselves on our excellent customer service and the quality of our products, as can be seen from the majority of positive reviews we receive.
Unfortunately in this instance we were unable to verify your warranty claim, as the BQ/serial number you provided was from a batch we sold out of in 2018. I hope you can sympathise that it is impossible for us to validate your warranty claim and send a replacement bag based on this information.
We have requested further information for you to provide on the bag in order to assist with your case, however we have not as of yet received it. If you contact info@bababing.com with this information we will do our best to resolve this.
With regards to your refund, as this changing bag was out of stock and you required a changing bag at the time, we advised we would refund this amount so that you could purchase a changing bag that was in stock. As a company, in no way we would turn away any BabaBing customer as we value all BabaBing customers and fully appreciate the trust they place in us as a company.
Recenzie produktov
James Collins
Bababing!
6 years ago
Firstly, we are sorry to read about your experience with our customer service and products. At BabaBing! we pride ourselves on our excellent customer service and the quality of our products, as can be seen from the majority of positive reviews we receive.
Unfortunately in this instance we were unable to verify your warranty claim, as the BQ/serial number you provided was from a batch we sold out of in 2018. I hope you can sympathise that it is impossible for us to validate your warranty claim and send a replacement bag based on this information.
We have requested further information for you to provide on the bag in order to assist with your case, however we have not as of yet received it. If you contact info@bababing.com with this information we will do our best to resolve this.
With regards to your refund, as this changing bag was out of stock and you required a changing bag at the time, we advised we would refund this amount so that you could purchase a changing bag that was in stock. As a company, in no way we would turn away any BabaBing customer as we value all BabaBing customers and fully appreciate the trust they place in us as a company.
I ordered a baby bag. As soon as the order was processed I was informed straight away that it would be delayed. The supplier keep his word and the baby bag was delivered on the new date promised....
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
