The fact that you cannot return an item free to the seller, is a huge inconvenience and added expense.
Bag well made but bulky. Not a fan of “vegan” leather. It feels cheap and doesn’t seem durable...
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Richard
Bababing!
2 years ago
Thank you for sharing your feedback with us 😊
We of course offer free returns for faulty items, and also provide free postage on all orders to offer the best value to our customers. However, covering the cost of returns for items that simply don't meet personal taste would not be sustainable for our business.
Regarding the material of our bags, we're sorry to hear that you find the "vegan" leather unsatisfactory. We are always striving to use materials that are cruelty free whilst still looking great 🌱
Once again, thank you for taking the time to provide your feedback. We're committed to continually enhancing our offerings based on customer input. Best Wishes, Bababing. 🌟
Recenzie produktov
Dátum zakúpenia: 31/12/2023
0
Sprístupniť
FL
Felia Lim
2 years ago
Čo povedal/-a Felia Lim o spoločnosti Bababing!:
Quick delivery. Very good product.
Richard
Bababing!
2 years ago
Glad to hear you received your order quickly and are happy with the product! If you ever need anything else, feel free to reach out. Enjoy your purchase! 😊📦
Recenzie produktov
Dátum zakúpenia: 17/02/2024
0
Sprístupniť
GS
Gill Stuart
2 years ago
Čo povedal/-a Gill Stuart o spoločnosti Bababing!:
Great delivery - bags gorgeous- really roomy and changing May and bottle warmer included- also the harnesses for the pram 👍❤️
Richard
Bababing!
2 years ago
That's awesome to hear! 🎉 We're thrilled that you love the bags and find them super spacious! 💼 It's great that they come with handy extras like the changing mat and bottle warmer, as well as harnesses for the pram. 👍❤️ We're so glad we could provide you with a great delivery experience! If you need anything else, just let us know! 🌟
Purchase was straight forward and delivered on time. Customer service has been excellent throughout. Got a call from the head office thanking me for my purchase and to get in touch if I had any...
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Richard
Bababing!
2 years ago
That's fantastic to hear! 🎉 We're thrilled that your purchase went smoothly and arrived on time. 📦 Our team is dedicated to providing top-notch customer service, and it's great to hear that you've had an excellent experience with us! 🌟 It's wonderful that you received a personal call from our head office, too! 💼 If you ever encounter any issues in the future, don't hesitate to reach out – we're here to help! 👍 Thanks for choosing us, and we look forward to serving you again!
Easy to navigate, dispatched promptly and updated when sent. No issues and would recommend..
Richard
Bababing!
2 years ago
Thanks a bunch for the awesome feedback! 🌟 We're so glad to hear you found our service easy to navigate and prompt with updates. 😊 If you ever need anything else, just give us a shout! 🚀 Thanks for recommending us!
Easy to navigate the website and find the perfect changing bag. Arrived quickly and the bag is great quality. Wanted something my husband would use too and this ticks the box!
Richard
Bababing!
2 years ago
Thank you for your feedback! We're thrilled you found our website easy to navigate and that the changing bag arrived quickly and meets your expectations. We're glad to hear it's of great quality and that it's a hit with both you and your husband. If you have any further questions or need assistance, feel free to reach out. Thanks again for choosing us!
Recenzie produktov
Dátum zakúpenia: 30/01/2024
0
Sprístupniť
Dôveryhodný zákazník
2 years ago
Delivery was very quick and free so that’s the one star. I’m afraid I had to return the item as I found that the toy bar over the swing was flimsy. I paid a very pricey return payment and didn’t...
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Richard
Bababing!
2 years ago
Dear Patricia,
Thank you for taking the time to share your feedback with us. We genuinely appreciate your unique perspective 😊
First and foremost, we're glad to hear that you found our delivery service quick and free. We understand the importance of timely delivery, and we aim to provide a seamless experience for our customers in this regard.
Regarding the toy bar over the swing, we'd like to clarify that it's intentionally designed to be detachable as a safety feature. This design is implemented to prevent any potential risks associated with carrying the product with the toy bar attached, particularly concerning the safety of infants.
As mentioned on our website terms and conditions, we do ask customers to cover the cost of return postage unless the product is deemed faulty, in which case we cover the return costs. The absence of the returns form in the package did make it tricky for our team to allocate your refund!
In response to your interactions with our customer service team, as a web-based company, we often find that email correspondence allows for the quickest response and resolution for our customers. We understand that this may not have been the most convenient option for you.
Thanks for your feedback.
Richard
Thank you for your positive feedback! We're delighted to hear that you had a great experience with us. Our goal is to make shopping easy and convenient, and we're glad you found our website user-friendly😊
Recenzie produktov
Dátum zakúpenia: 28/01/2024
0
Sprístupniť
CA
Charlotte Arnold
2 years ago
Čo povedal/-a Charlotte Arnold o spoločnosti Bababing!:
Really good quality and you get a lot included so definitely worth it and it’s well priced.
Fast delivery also no issues.
Richard
Bababing!
2 years ago
Thank you for your kind words! We're thrilled you found our product to be of excellent quality and value. Fast delivery is a priority for us, and we're glad you had a smooth experience 😊
Recenzie produktov
Dátum zakúpenia: 19/01/2024
0
Sprístupniť
KA
Kathryn Archibald
2 years ago
Čo povedal/-a Kathryn Archibald o spoločnosti Bababing!:
Our cot was delayed by Royal Mail and Baba Bing sent us another one on express next day delivery because I was so close to my due date. Extremely grateful!
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.