No the service is absolutely fine, the quality of the clothes matches the price it’s extremely tacky
Adam Flatt
B Couture London
5 years ago
Hi Brad,
Sorry to hear this. We offer a returns policy if you wish to return to us. We can offer a refund or exchange this for another item(s) for you. Please follow the link below if you wish to return this.
https://www.bcouturelondon.com/pages/delivery
Recenzie produktov
Dátum zakúpenia: 09/04/2021
0
Sprístupniť
MW
Matthew West
5 years ago
Čo povedal/-a Matthew West o spoločnosti B Couture London:
One of the tracksuits was really high quality, one was much lower quality with a rip in the seem on the leg. It’s a shame because some of the tracksuits we’ve bought from this firm last really well...
Prečítať viac
Adam Flatt
B Couture London
5 years ago
Hi Gavin,
Sorry to hear this. Please could you send a photo of the damaged tracksuit to info@bcouturelondon.com
Deliver on time and came well packaged!
Would have been nice to be able to select the sizes independently. Ie. L top half of tracksuit and XL bottom half.
Customer Service
B Couture London
5 years ago
Thank you for your review.
We are working alongside manufacturers to being able to one day offer this service.
Recenzie produktov
Dátum zakúpenia: 31/01/2021
0
Sprístupniť
JB
Jeremy Brinton
5 years ago
Čo povedal/-a Jeremy Brinton o spoločnosti B Couture London:
Never gottracksuit and they never replied to my email Want my money back
Adam Flatt
B Couture London
5 years ago
Hi Jeremy,
Sorry to hear this. I have now investigated this and can see it was HERMES who refused to deliver and sent this back to us. I can reprocess this to be sent out to you today. We now use Royal mail so no more issues should arise.
Recenzie produktov
Dátum zakúpenia: 31/01/2021
1
Sprístupniť
JR
Jesus Romero
5 years ago
Čo povedal/-a Jesus Romero o spoločnosti B Couture London:
Excellent customer service. Easy to return the product.
Customer Service
B Couture London
5 years ago
Thank you for your review.
Recenzie produktov
Dátum zakúpenia: 08/01/2021
0
Sprístupniť
JR
Jesus Romero
5 years ago
Čo povedal/-a Jesus Romero o spoločnosti B Couture London:
The service was excellent. They allowed me return a pair of them as they were too tight.
Customer Service
B Couture London
5 years ago
Thank you for your review.
Recenzie produktov
Dátum zakúpenia: 31/01/2021
0
Sprístupniť
YB
Yussuf Ali Balogun
5 years ago
Čo povedal/-a Yussuf Ali Balogun o spoločnosti B Couture London:
I do not like the item period! The description of the item in comparison to what I got was nothing to write about.
And I’ve been trying to contact you guys since I received the item in the 16th of...
Prečítať viac
Adam Flatt
B Couture London
5 years ago
Hi Yussuf,
Sorry to hear this. I have now investigated this and have found that your email had gone into our spam file. I have now responded to your email.
We will look at rectifying this asap for you.
B Couture London is at the forefront of a thriving new revolution in youth culture and style. We are the people who aren’t afraid to challenge the norms, and we define ourselves by the clothes we wear.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
B Couture London is at the forefront of a thriving new revolution in youth culture and style. We are the people who aren’t afraid to challenge the norms, and we define ourselves by the clothes we wear.