Thanks for getting this in place so quickly/easily.
Sam Liddicoat
AXA Global Healthcare
6 years ago
Thank you for leaving your positive comments, we'rep leased to read you're happy with our service.
Kind regards,
Sam
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
6 years ago
Slow service
The service and response time is very slow. When the representative got in touch with me after I had already asked a quote online, he went through the quotation process all over again instead of...
Prečítať viac
Sam Liddicoat
AXA Global Healthcare
6 years ago
Thank you for taking the time to give us your feedback.
We're sorry that we didn't get in touch with you as quickly as you'd expected. Some of our team were unexpectedly unavailable during the time you were requesting a quote.
We always want to make sure that the products our customers choose fully meet their needs, and often find that customers want us to explore different options with them, after their initial online quote. Again, we're sorry if our service didn't meet your expectation on this occasion.
Kind regards,
Sam
0
Sprístupniť
IF
Irene Facchin
Overená spoločnosťou Feefo
6 years ago
Čo povedal/-a Irene Facchin o spoločnosti AXA Global Healthcare:
Friendly, prompt response, exaustive. Let's see if the product I purchased worth its price!
Sam Liddicoat
AXA Global Healthcare
6 years ago
Thank you for leaving great feedback on your experience with us. Please let us know if you have any questions by calling +441892 503856 and we'll be happy to help.
Kind regards,
Sam
0
Sprístupniť
OG
Omer Goldenberg
Overená spoločnosťou Feefo
6 years ago
Čo povedal/-a Omer Goldenberg o spoločnosti AXA Global Healthcare:
Amazing Morgane 😀
Morgane was fabulous and gave the best service!
Sam Liddicoat
AXA Global Healthcare
6 years ago
Thank you for taking the time to tell us about your experience with Morgane, we're really pleased she was able to help you so well. Please call us on +441892 503856if you have any questions about your new plan.
Kind regards,
Sam
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
6 years ago
Positive experience
Knowledgeable assistance provided, prompt return of calls.
Sam Liddicoat
AXA Global Healthcare
6 years ago
Thank you for your comments, we're pleased to read about your recent experience with us.
Kind regards,
Sam
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
6 years ago
Knowledgeable and reassuring customer service
Really loved my experience with Stacey, she was very knowledgeable and patient with my questions. Unlike representatives from other companies, she was calm and collected and never seemed to be...
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Sam Liddicoat
AXA Global Healthcare
6 years ago
We're really pleased to see you think Stacey is as great as we do. Thank you for taking the time to leave such lovely comments about your experience with us. If you have any questions at all please call on +441892 503856.
Best wishes,
Sam
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
6 years ago
Great service and professionalism
Amanda was very professional, responsive and friendly. She made the process very straightforward and simple. I am very satisfied with her service.
Sam Liddicoat
AXA Global Healthcare
6 years ago
We're pleased that Amanda was able to help you and thank you for taking the time to comment on the great experience you recently had with us. If you have any questions about your new plan, please call on +441892 503856 and we'll be happy to help.
Kind regards,
Sam
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
6 years ago
Patience and constant follow-up.
Sam Liddicoat
AXA Global Healthcare
6 years ago
Thank you for your comments and for taking the time to give a positive review.
Kind regards,
Sam
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
6 years ago
I suggested times to call in an email to one of your sales staff. In her reply she failed to mention that she would be out of the office during those times. Later attempting to pay my initial...
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Sam Liddicoat
AXA Global Healthcare
6 years ago
We appreciate the time you've taken to share your feedback with us.
We're sorry that on more than one occasion we weren't in contact with you when we said we would be. We experienced a slight disruption to our usually very high standards of service on March 16th while we introduced new ways of working due to the current pandemic.
We've discussed your feedback with our team so that we can learn from this in the future.
Kind regards,
Sam
0
Sprístupniť
SM
Sharon Magidson
Overená spoločnosťou Feefo
Bordeaux
6 years ago
Čo povedal/-a Sharon Magidson o spoločnosti AXA Global Healthcare:
Obtaining coverage was easy and took very little time.
Sam Liddicoat
AXA Global Healthcare
6 years ago
Thank you for leaving a great review, we're pleased to read about your positive experience. If you have any questions at all, please call on +441892 503856and we'll be happy to help.
Best wishes,
Sam
AXA Global Healthcare is part of the AXA Group, a global insurance company with 105 million customers all over the world. AXA has been providing International Private Medical Insurance for over 55 years.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
AXA Global Healthcare is part of the AXA Group, a global insurance company with 105 million customers all over the world. AXA has been providing International Private Medical Insurance for over 55 years.