Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie AXA Global Healthcare

Zobrazujú sa všetky recenzie v počte 948

Dôveryhodný zákazník

Overená spoločnosťou Feefo

5 years ago

Efficient and dynamic!

Will

AXA Global Healthcare

5 years ago

Hi there and thank you for your feedback. if you have any further queries please contact us on +44 (0) 1892 503856. Kind regards, Will

Jennifer Morgan

Overená spoločnosťou Feefo

LONDON

5 years ago

Čo povedal/-a Jennifer Morgan o spoločnosti AXA Global Healthcare:

Good product but complicated procedure to enrol and inflexible attitude

the policy offered was correct and encompasses everything I asked for. It took them 3 days to provide me with policy details and the staff not flexible at all. They refuse to send hard copy of...

Prečítať viac

Will

AXA Global Healthcare

5 years ago

Hello and thank you for your feedback we really appreciate it. If you have any further queries please contact us on +44 (0) 1892 503856. Kind regards, Will

Dôveryhodný zákazník

Overená spoločnosťou Feefo

5 years ago

Initial service great and team very helpful. However, there have been delays in receiving paperwork, which is now causing issues.

Emma Crowle

AXA Global Healthcare

5 years ago

Thank you for providing us with your feedback. We’re very sorry for the delay in getting your paperwork to you, but hope you now have everything you need. If you have any further queries please contact us on +44 (0) 1892 503856.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

5 years ago

Very professional friendly service

Emma Crowle

AXA Global Healthcare

5 years ago

Thank you for giving us feedback about your recent experience with us, we really do appreciate it. If you have any questions about your new healthcare plan, please call us on +44 1892 503 856.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

5 years ago

Simple efficient and good value

My agent was efficient and very honest about all aspects of the policy. I was offered a broad range of options and allowed to chose my preference without pressure.

Emma Crowle

AXA Global Healthcare

5 years ago

Thank you for taking the time to comment on the positive experience you have recently had with us, we really do appreciate it. If you have any questions about your new healthcare plan or need anything else, please do give us a call on +44 1892 503 856.

Chris Unwin

Overená spoločnosťou Feefo

5 years ago

Čo povedal/-a Chris Unwin o spoločnosti AXA Global Healthcare:

Poor and expensive service

Sent emails not answered Poor feedback Process took too long during which I brought insurance from another supplier

Emma Crowle

AXA Global Healthcare

5 years ago

We’re really sorry to hear about your experience with us and are grateful to you for providing us with your feedback. We’ve unexpectedly had some staff absences which meant we weren’t able to provide you with our usual high standard of service. We’re now back on track and wish you good health for the year ahead, and would welcome the opportunity to support your health needs in the future.

Bavo Th.

Overená spoločnosťou Feefo

Heverlee

5 years ago

Čo povedal/-a Bavo Th. o spoločnosti AXA Global Healthcare:

Goede service, trage contractafdeling.

Behulpzame en duidelijke website, mooi uitgewerkt overzicht van de dekking, maar toen ik overging tot de daadwerkelijke aankoop duurde het lang voordat ik mijn documenten kreeg.

Emma Crowle

AXA Global Healthcare

5 years ago

Thank you for taking the time to give us feedback. We’re pleased to hear you were happy with the service you experienced, but are sorry for the delay in getting your paperwork to you. We understand you have received everything now but if you have any further queries please call us on +44 (0) 1892 503856.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

5 years ago

Great customer service

Dôveryhodný zákazník

Overená spoločnosťou Feefo

5 years ago

Slow Service

Long hold times. I was told they would send documentation via email which they didn’t do until I chased. Not a great start

Emma Crowle

AXA Global Healthcare

5 years ago

Thank you for giving us your feedback, and we are very sorry that you had to chase us for your paperwork. I understand you have received everything now, but if you have any further queries, please contact us on +44 (0) 1892 503856.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

5 years ago

very good customer service

Will

AXA Global Healthcare

5 years ago

thank you for your feedback we really appreciate it. If you have any further questions please call us on +44 (0) 1892 503856. Kind regards, Will

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na AXA Global Healthcare

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?