AXA Insurance už nie je aktívnym zákazníkom spoločnosti Feefo
Zobrazujú sa všetky recenzie v počte 298,782
PL
Patrick Crate-Lionel
Overená spoločnosťou Feefo
Durham
1 year ago
Čo povedal/-a Patrick Crate-Lionel o spoločnosti AXA Insurance:
prompt and efficient
Jon
AXA Insurance
1 year ago
Good afternoon,
Thanks for leaving your lovely feedback for us.
It's so nice to see you've joined us for your insurance this year and it sounds like the process of setting up your policy went nice and smoothly.
Feel free to get in touch anytime you need us and welcome to AXA!
Best wishes,
Jon
AXA Customer Service Team
0
Sprístupniť
EF
Elaine Flew
Overená spoločnosťou Feefo
Salisbury
1 year ago
Čo povedal/-a Elaine Flew o spoločnosti AXA Insurance:
Fast response to a home incident.
Very quick to respond when we needed help to sort out a flood from a leaky radiator. Very pleased with their fast response.
Jon
AXA Insurance
1 year ago
Hi there, Elaine.
I appreciate you taking the time to leave your lovely feedback.
It's good to hear the team were able to resolve this promptly for you!
Thanks for deciding to renew with us again and if you ever need any help, please get in touch anytime.
Best wishes,
Jon
AXA Customer Service Team
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
1 year ago
Good service
Easy renewal - no problems
we used automatic renewal
Jon
AXA Insurance
1 year ago
Hi there,
Thanks for your nice comments.
It's great you decided to renew with us again and found the process nice and easy.
Best wishes,
Jon
AXA Customer Service Team
0
Sprístupniť
PR
Paul Rea
Overená spoločnosťou Feefo
Hastings
1 year ago
Čo povedal/-a Paul Rea o spoločnosti AXA Insurance:
Returned to AXA
The person on the phone had time and listened to my requirements.
Policy was more expensive but the understanding of that person and the personal touch.
Jon
AXA Insurance
1 year ago
Good morning, Paul.
Thanks for your lovely comments for my colleague who was able to help get this resolved for you.
It's great you're happy with the service you've received.
Welcome back to AXA!
Jon
AXA Customer Service Team
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
1 year ago
Great service
The online portal was very easy to use and the rate was very competitive.
Jon
AXA Insurance
1 year ago
Hi there,
Thanks for taking the time to leave your lovely feedback.
It's great you've decided to join us and if you ever need any help, please get in touch anytime.
Best wishes & welcome to AXA!
Jon
AXA Customer Service Team
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
1 year ago
Good service
Good service when I rang about price of renewal a small drop in price was negotiated and applied. Did not want to change companies as although we have had a small claim in past this was acted on very...
Prečítať viac
Jon
AXA Insurance
1 year ago
Hi there,
I appreciate you taking the time to leave your feedback.
Thanks for deciding to renew with us again and if you ever need any help, please get in touch anytime.
Best wishes,
Jon
AXA Customer Service Team
0
Sprístupniť
GM
Graham Mytton
Overená spoločnosťou Feefo
Dorking
1 year ago
Čo povedal/-a Graham Mytton o spoločnosti AXA Insurance:
Does not communicate
Appalling at communication. One example will suffice. We have two cars. In all communication from them about these policies they never identify which car they are communicating about. I have made...
Prečítať viac
Jon
AXA Insurance
1 year ago
Good morning, Janet.
Thanks for taking the time to leave your feedback and I am sorry you're unhappy with our communications.
Each email we send will generally include the policy number that it relates to so you can match it to the correct policy.
I'll log your feedback to see if we can make this clearer for the future and thanks for bringing it to our attention.
Best wishes,
Jon
AXA Customer Service Team
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
1 year ago
Very satisfactory
Hassle free
Easy Accessible information
Made simple
Swift and Helpful on the phone
Fair premiums
Jon
AXA Insurance
1 year ago
Good morning,
Thanks for leaving your fab feedback for us.
It's so nice to see you've renewed with us again and it sounds like the process went nice and smoothly.
Jon
AXA Customer Service Team
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
1 year ago
Hassell free service
Excellent service hassle free very easy to understand and carry out renewal
Jon
AXA Insurance
1 year ago
Good morning,
Thanks for leaving your lovely feedback for us.
It's so nice to see you've renewed with us again and it sounds like the process went nice and smoothly.
Jon
AXA Customer Service Team
0
Sprístupniť
LK
Lorraine Kelly
Overená spoločnosťou Feefo
Edinburgh
1 year ago
Čo povedal/-a Lorraine Kelly o spoločnosti AXA Insurance:
Great service when emailing and very helpful 😊😊
Jon
AXA Insurance
1 year ago
Good morning, Lorraine.
Thanks for leaving your fab feedback for us.
It's so nice to see you've renewed with us again and it sounds like the process went nice and smoothly.
Jon
AXA Customer Service Team
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.