We are a leading, award winning, outsourced Employment Law, HR and Health and Safety company.
Služby,
4.7
/5
5
4
3
2
1
63
20
0
1
0
84
hodnotenia za posledný rok
Zobrazujú sa všetky recenzie v počte 598
JE
Jennifer
Overená spoločnosťou Feefo
7 years ago
Čo povedal/-a Jennifer o spoločnosti Avensure:
Provide practical, helpful advice. Lindsay is a great soundboard to the people challenges we encounter.
Thanks
Elena
Avensure
7 years ago
Hello Jennifer,
Thank you for the great review! We appreciate for sharing your experience with Avensure.
Kind regards,
Elena
0
Sprístupniť
LL
Lauren Langton
Overená spoločnosťou Feefo
Northumberland
7 years ago
Čo povedal/-a Lauren Langton o spoločnosti Avensure:
Sylwia handled our issue with utmost professionalism and was proactive.
Sylwia was very efficient, friendly and approachable. She followed up and gave added value in her responses to my basic enquiry. This is what you look for in a partner relationship.
Elena
Avensure
7 years ago
Hello Lauren,
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us—and we are very happy to hear that Sylwia helped you!
Kind regards,
Elena
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
7 years ago
Great Service!
They are always there at the end of the phone to advise us. Rebecca has been very down to earth and helpful with a recent case we had and Kyle also.
Elena
Avensure
7 years ago
Hello,
Thank you so much for this great 5-star review. We really appreciate for taking time to share your experience with Avensure.
Kind regards,
Elena
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
7 years ago
Kyle helped us with the paperwork related to a staff members resignation.
Elena
Avensure
7 years ago
Hello,
We are very happy to hear that! Thank you for taking time to share your experience with Avensure.
Kind regards,
Elena
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
7 years ago
Great service
Great service, efficient and friendly
Elena
Avensure
7 years ago
Hello,
Thank you so much for your positive feedback.
Kind regards,
Elena
0
Sprístupniť
SU
Susan
Overená spoločnosťou Feefo
7 years ago
Čo povedal/-a Susan o spoločnosti Avensure:
Very knolwedgeable, helpful and supportive
Elena
Avensure
7 years ago
Hello Susan,
Thank you so much for your positive feedback and for taking the time to post this review.
Kind regards,
Elena
0
Sprístupniť
BA
Barbara
Overená spoločnosťou Feefo
7 years ago
Čo povedal/-a Barbara o spoločnosti Avensure:
Awaiting communication regarding my request via website and telephone calls
Telephone number 0330 100 8704 option for customer service rang for 12 minutes and no one answered the phone. gave up and redialled
Richard
Avensure
7 years ago
Hi Barbara
Yes so I am very sorry to hear of your negative experience and thank you very much for bringing it to our attention. I have investigated this matter and I can see that our brand new all singing and all dancing phone system (installed this week) has been setup incorrectly. Users who press Option 5 for Customer Services are being directed to the wrong place. On realisation of this our IT Manager has immediately resolved it and performed a fresh test of the whole system.
We can completely understand why this would cause you frustration. We did perform a sequence of user tests earlier in the week and as far as we were aware it was working correctly however clearly it wasn't.
Please accept our sincere apologies for this Barbara. As I understand it you did finally manage to get through to Ray who assisted you with your query.
May we enquire as to whether you were satisfied with the advise that Ray gave you? Did he manage to help you resolve the issue that you were calling about? It would be great if we could find this out please.
Thanks once again. We really appreciate your feedback and for flagging the technical issue to us.
Kind regards,
Richard
0
Sprístupniť
RO
Rosalind
Overená spoločnosťou Feefo
7 years ago
Čo povedal/-a Rosalind o spoločnosti Avensure:
Excellent.
The presentation was informative and interesting. It was interactive with plenty of opportunity to ask questions and discuss specific issues. Really enjoyed it.
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
7 years ago
Excellent customer services
Good employment law referencing
fasr and efficient service
0
Sprístupniť
FI
Fiona
Overená spoločnosťou Feefo
London
7 years ago
Čo povedal/-a Fiona o spoločnosti Avensure:
Employment Law service is Excellent; some areas need to improve support.
I have found the Employment Law service extremely useful, I contact my account manager on this line frequently and find the other members of this team extremely helpful.
However; I have had very...
Prečítať viac
Richard
Avensure
7 years ago
Hi Fiona,
Thank you for providing your review of Avensure's services. Firstly we are pleased to hear that our HR support advice line is extremely useful to you however it would appear that there are other areas of our service which have caused frustration to you. Please can you clarify if these issues are still outstanding and if so i will arrange for a member of the relevant team to contact you ASAP?
Kind regards,
Richard
FI
Fiona
7 years ago
Hi Richard,
Most of my query has now been resolved. The avensure team has been very helpful. However; I would still like more support with the Absence Management software. I would like to have a preview of the software and run through of how the system works as I have not been able to see it.
Thank you
Fiona
Richard
Avensure
7 years ago
Hi Fiona
Many thanks for your swift reply. I will email you separately with a link to our Absence Management web page which features a demo video plus key features and benefits. Furthermore I will arrange for someone to contact you directly to answer any questions that you may have regarding the system.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
