Our trees arrived quickly, specific information for tree planting and care was given at all stages.
They were expertly packed and arrived in good condition, and look well-balanced ready for growth...
The plants came fairly quickly but in poor condition.
Ashridge Nurseries
Ashridge
2 years ago
We are very sorry to hear of your concerns about your plants. We have checked our records and are unable to find any correspondence from you regarding the quality of your plants. We would very much like to help resolve any concerns you may have with your plants and if you would like to contact us at support@ashridgetrees.co.uk we will be pleased to help you. It would be helpful if you can please quote Feefo in the subject line.
You are a valued customer and look forward to hearing from you so we can rectify this for you.
Poor customer service. No ability to speak directly to staff. Order was missing items and them when replacements sent they were not of the same size as supposed to be.
Ashridge Nurseries
Ashridge
2 years ago
Good morning and we are sorry that your experience was unsatisfactory and thank you for letting us know. We take all feedback seriously and we will take your comments on board. If you are unable to get through on the phone, please email us and we can call back at a suitable time for you. In regards to your missing plants, we can see that replacements were sent straight away, but we have received no correspondence in regard to these being insufficient size. We would very much like to help resolve any concerns you may still have regarding your order and if you would like to contact us at support@ashridgetrees.co.uk we will be pleased to help you. It would be helpful if you can please quote Feefo in the subject line.
You are a valued customer and look forward to helping you.
Recenzie produktov
Ashridge Nurseries
Ashridge
2 years ago
Good morning and we are sorry that your experience was unsatisfactory and thank you for letting us know. We take all feedback seriously and we will take your comments on board. If you are unable to get through on the phone, please email us and we can call back at a suitable time for you. In regards to your missing plants, we can see that replacements were sent straight away, but we have received no correspondence in regard to these being insufficient size. We would very much like to help resolve any concerns you may still have regarding your order and if you would like to contact us at support@ashridgetrees.co.uk we will be pleased to help you. It would be helpful if you can please quote Feefo in the subject line.
You are a valued customer and look forward to helping you.
Very impressed with the packaging. I had a mixed order of a standard bareroot tree, a potted mulberry tree, 2 potted climbers and some barerooted whips. They were all wrapped up very carefully and...
Good communication, quick delivery, well packaged, good quality plants and lots of information and advice on how to plant the new trees to get them off to a good start. Now I'm looking forward to...
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Recenzie produktov
Dátum zakúpenia: 24/01/2024
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Sprístupniť
WH
William Horsfield
Overená spoločnosťou Feefo
Town.
2 years ago
Čo povedal/-a William Horsfield o spoločnosti Ashridge:
Good secure packageing and looks strong and healthy.these wi"lift my shady garden.
A high quality, mail order, garden plant nursery; you can buy trees, hedging, roses, climbers, and many flower border staples, all safely online. We deliver across mainland England, Scotland & Wales, and the Isle of Wight to gardeners at home, and to farmers & forestry projects.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
A high quality, mail order, garden plant nursery; you can buy trees, hedging, roses, climbers, and many flower border staples, all safely online. We deliver across mainland England, Scotland & Wales, and the Isle of Wight to gardeners at home, and to farmers & forestry projects.