Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie AOS Online

Zobrazujú sa všetky recenzie v počte 5,814

Trusted Customer

8 years ago

Čo povedal/-a Trusted Customer o spoločnosti AOS Online:

I am very disappointed as I still have not received my order! It is now Saturday 16.23, and although promised for the third time that the package will arrive today??? I really don't think it will...

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Customer Services

AOS Online

8 years ago

Hi Maureen and apologies you haven't received your order. I have looked into this for you and can see one of the items was on back order which was delivered today. Apologies for any inconvenience caused, we do ship all items on back order as soon as they become available.

Recenzie produktov

Dátum zakúpenia: 06/04/2018

Trusted Customer

8 years ago

Čo povedal/-a Trusted Customer o spoločnosti AOS Online:

Simple, timely, as needed.

Customer Services

AOS Online

8 years ago

Hi Nicholas and thanks for your feedback. We appreciate you choosing AOS Online for your recent purchase and we hope to hear from you again soon.

Recenzie produktov

Dátum zakúpenia: 08/04/2018

Dôveryhodný zákazník

8 years ago

Poor delivery service

I received an email to say my goods had been delivered but I had in fact not received them. I rang and was told that it would be the next day. They still didn't arrive the next day so I rang again...

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Customer Services

AOS Online

8 years ago

Apologies your order hadn't been delivered as expected. The goods left our warehouse the same day the order was processed but unfortunately had been misplaced by the courier who didn't inform us. Your order was then sent again and i'm happy to hear you have now received all your goods. Apologies again for any inconvenience caused.

Recenzie produktov

Dátum zakúpenia: 07/04/2018

Trusted Customer

8 years ago

Čo povedal/-a Trusted Customer o spoločnosti AOS Online:

Service could be better...

Order my item some weeks ago, received this customer experience emailing asking for my opinion however never received goods, had to make contact to ask where my goods were, being told it had got...

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Customer Services

AOS Online

8 years ago

Hi Andrea and apologies there was an issue with the delivery of your order. I've looked into this for you and it appears the first delivery had been misplaced by our courier so a new order was dispatched which i'm pleased to hear you have now received.

Dátum zakúpenia: 29/03/2018

Dôveryhodný zákazník

8 years ago

Very promt service ce

Customer Services

AOS Online

8 years ago

Thanks for reviewing your recent office products purchase from AOS Online. It's great to hear your feedback and that you are happy with the products and service provided.

Recenzie produktov

Dátum zakúpenia: 10/04/2018

Dôveryhodný zákazník

8 years ago

Excellent customer service. Website very easy to navigate. My only disappointment/concern was that I didn't receive an order confirmation email once order placed and rang up just to make sure the...

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Customer Services

AOS Online

8 years ago

it's great to hear you found our website easy to navigate and that your pleased with your order. I can see an order confirmation was emailed to you the same day your order was placed so it may have ended up in your junk mailbox. If you would like us to look into this further for you please contact our customer service team and we can check your registration details with you.

Dátum zakúpenia: 09/04/2018

Trusted Customer

Bath

8 years ago

Čo povedal/-a Trusted Customer o spoločnosti AOS Online:

Good stuff

Item as ordered, very fast service.

Customer Services

AOS Online

8 years ago

Thanks for your feedback Martin and for choosing AOS Online for your recent purchase.

Recenzie produktov

Dátum zakúpenia: 10/04/2018

Dôveryhodný zákazník

8 years ago

Quick delivery

Arrived next day and great price. Thank you.

Customer Services

AOS Online

8 years ago

It's great to hear you found our price competitive and thanks for your feedback.

Recenzie produktov

Dátum zakúpenia: 10/04/2018

Trusted Customer

8 years ago

Čo povedal/-a Trusted Customer o spoločnosti AOS Online:

Excellent value and service

Excellent! Great value and efficient service. Would recommend.

Customer Services

AOS Online

8 years ago

Thanks for your feedback Laurence and it's great to hear you would recommend us to others.

Dátum zakúpenia: 10/04/2018

Dôveryhodný zákazník

8 years ago

Excellent

Excellent service but wish the large postal sticky label hadn't had to be put on the actual box (it arrived with no packaging) so prominently - very difficult to remove without leaving a mess.

Customer Services

AOS Online

8 years ago

Hi,

i'm sorry to hear the delivery label was stuck to the product and that you found it difficult to remove. I will pass your comments on to our warehouse to make them aware of this and sorry for any inconvenience caused.

Recenzie produktov

Dátum zakúpenia: 10/04/2018

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na AOS Online

Q-Connect Presentation 25mm A4 White 4D-Ring Binder (Pack of 6) KF01325QĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteThis is the items I'm STILL waiting for! as explained before.

Q-Connect Presentation 40mm A4 White 4D-Ring Binder (Pack of 6) KF01329QĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteThis for some reason arrive brilliantly! thank you

Q-Connect Presentation 65mm A4 White 4D-Ring Binder (Pack of 6) KF01334QĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkte

Nescafe Azera Latte Sachets (Pack of 50) 12262457Ďalšie recenzie tohto produktuPrezrieť internetové stránky o produktePrompt delivery as advertised

Nescafe Gold Blend One Cup Sticks Coffee Sachets (Pack of 200) 12151864Ďalšie recenzie tohto produktuPrezrieť internetové stránky o produkte

Fairtrade White Sugar Sachets (Pack of 1000) A02620Ďalšie recenzie tohto produktuPrezrieť internetové stránky o produkte

Fairtrade Brown Sugar Sachets (Pack of 1000) A03621Ďalšie recenzie tohto produktuPrezrieť internetové stránky o produkte

Tetley Individual String and Tag Tea Bags (Pack of 250) 1159YĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkte

Fellowes Standard Adjustable Foot Rest Black 48121-70Ďalšie recenzie tohto produktuPrezrieť internetové stránky o produkteLarger than expected but seems good

Scotchgard Fabric and Carpet Cleaner 396g 4107-14Ďalšie recenzie tohto produktuPrezrieť internetové stránky o produkte

Polaroid 3D Pen Filament Assorted (20 Pack) 3D-FP-PL-2500-00Ďalšie recenzie tohto produktuPrezrieť internetové stránky o produkteBought as gift but already have one ourselves. Great inexpensive 3D pen for older kids to have a go with.

Really Useful Clear 24 Litre Plastic Suspension File Box RUP80256Ďalšie recenzie tohto produktuPrezrieť internetové stránky o produkteAlready had one box, needed another, ideal for purpose.

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?