They need to improve, or even have communication with customers. This is non existent. I had to chase them all the time and information I was given was inaccurate.
Alexandra
And So To Bed
5 years ago
Thank you so much for your feedback. We are horrified to hear about your experience. I understand our Managing Director has called you directly and has put actions in place to prevent a repeat of the incident. We are pleased to hear you are happy with the product.
Recenzie produktov
Alexandra
And So To Bed
5 years ago
Thank you so much for your feedback. We are horrified to hear about your experience. I understand our Managing Director has called you directly and has put actions in place to prevent a repeat of the incident. We are pleased to hear you are happy with the product.
Nothing was too much trouble, they took the time to understand our needs and helped us select the perfect product. The MD even took the time to personally help us through the product selection...
Prečítať viac
Recenzie produktov
Dátum zakúpenia: 08/01/2021
1
Sprístupniť
DB
Dr Carlos Bohm
Overená spoločnosťou Feefo
5 years ago
Čo povedal/-a Dr Carlos Bohm o spoločnosti And So To Bed:
Very bad service , the cover was not that expected , was hard and loose the senses to have a mattress for 3000 pounds , because make you feel like 100 pounds somber
i want return the product and...
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Alexandra
And So To Bed
5 years ago
We are sorry the experience was less than expected; we hope the planned appointment in our Orchard Street showroom will help resolve your concerns.
Recenzie produktov
Dátum zakúpenia: 05/07/2021
0
Sprístupniť
FR
Francis
Overená spoločnosťou Feefo
Bridport
5 years ago
Čo povedal/-a Francis o spoločnosti And So To Bed:
Excellent shopping experience. The Bridport showroom is superbly laid out. Amelia and Nicky provided first-rate customer service, advising me on exactly the right bed and mattress for my needs and...
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Recenzie produktov
Dátum zakúpenia: 23/06/2021
1
Sprístupniť
AG
A Gregory
Overená spoločnosťou Feefo
5 years ago
Čo povedal/-a A Gregory o spoločnosti And So To Bed:
The shop has a great selection but they use a horrible delivery service. The guys took my mattress upstairs scratching all the newly painted walls and wanted to almost leave a box in front of my door...
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Alexandra
And So To Bed
5 years ago
We are sorry to hear of your issues regarding the delivery a year ago and hope the free pillows we supplied go some way to apologising. We have since provided additional training to our delivery team, and our very proud of their service. However, if we do ever fall short of our high self-imposed expectations, we will always seek to rectify the situation.
Staff were generous with their time and made every effort to understand my requirements. They offered good advice on the merits of different headboards in wide range of styles and fabrics. Delivery...
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Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
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Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.