Alton Towers Holidays už nie je aktívnym zákazníkom spoločnosti Feefo
Zobrazujú sa všetky recenzie v počte 15,891
TC
Trusted Customer
Overená spoločnosťou Feefo
Worcestershire
10 years ago
Čo povedal/-a Trusted Customer o spoločnosti Alton Towers Holidays:
Quick and easy booking
Booking process was easy but could only be accessed via safari
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
10 years ago
Alton towers is the best
Was excellent in all ways other than a tiny bug that occurs on mobile devices when trying to select the 1 day + 1 day free option when you are choosing your deal. It won't let you select it. I have...
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0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
10 years ago
Requires improvement
There was no way to select park tickets so there was no option but to ask for live chat help
Customer Care
Alton Towers Holidays
10 years ago
Hi There,
Thanks for getting in touch and letting us know about your booking experience.
I am very sorry that you found park tickets difficult to locate. On Alton Towers Holidays we try to cater for all of our guests to the best of our ability.
All bookings made through www.altontowersholidays.com are for short breaks, so bookings would come with overnight accommodation plus tickets to the Alton Towers Theme park, or solely accommodation if guests happen to have a Merlin Annual Pass.
If you where looking to just purchase day tickets you may find it would be better to take a look at the main website and take a look at the options available at www.altontowers.com.
However, I do hope that our live chat service was able to help you out in finding the correct tickets for you.
Warm Regards,
Ben
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
10 years ago
Easy online, poor on the phone
Online booking - all relatively self-explanatory. however, I did call the helpline for a query (re gluten free options at the crooked spoon - as no info available online nor on the pdf version of the...
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0
Sprístupniť
TC
Trusted Customer
Overená spoločnosťou Feefo
London
10 years ago
Čo povedal/-a Trusted Customer o spoločnosti Alton Towers Holidays:
Old-fashioned, clunky website - but it will get the job done.
The site isn't intuitive to navigate around. Many of the photos - when clicking through to room details, for example - are broken links. It works (I managed to book my short break!) but it feels...
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0
Sprístupniť
TC
Trusted Customer
Overená spoločnosťou Feefo
birmingham
10 years ago
Čo povedal/-a Trusted Customer o spoločnosti Alton Towers Holidays:
change of plan
Issue quickly resolved. Very happy with the service provided. Thank you!
0
Sprístupniť
TC
Trusted Customer
Overená spoločnosťou Feefo
London
10 years ago
Čo povedal/-a Trusted Customer o spoločnosti Alton Towers Holidays:
Bad website, useless customer service line and shocking that you have to pay for it
Awful that one has to pay a premium rate to call you. Disgracefully venal.
I phoned up hoping for inside info and good advice, but all the person on the other end could do was look at the same...
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0
Sprístupniť
TC
Trusted Customer
Overená spoločnosťou Feefo
Preston
10 years ago
Čo povedal/-a Trusted Customer o spoločnosti Alton Towers Holidays:
Excellent
It was very easy and the gentleman who dealt with the booking was very friendly polite and explained things well and answered any question i had
0
Sprístupniť
TC
Trusted Customer
Overená spoločnosťou Feefo
10 years ago
Čo povedal/-a Trusted Customer o spoločnosti Alton Towers Holidays:
Excellant Service
Very pleasant lady & extremely helpful, it made the whole booking service very easy & we are looking forward to our stay
0
Sprístupniť
TC
Trusted Customer
Overená spoločnosťou Feefo
Wirral
10 years ago
Čo povedal/-a Trusted Customer o spoločnosti Alton Towers Holidays:
Annoying
My payment did not go through on the website so i had to call at 13ppm and go through the process again by which time the price had gone up 70 pounds!
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
