Allianz Assistance UK už nie je aktívnym zákazníkom spoločnosti Feefo
Zobrazujú sa všetky recenzie v počte 1,259
Dôveryhodný zákazník
Overená spoločnosťou Feefo
9 years ago
Great experience
Very helpful customer service rep.
0
Sprístupniť
TC
Trusted Customer
Overená spoločnosťou Feefo
9 years ago
Čo povedal/-a Trusted Customer o spoločnosti Allianz Assistance UK:
good assistance on the phone. easy to buy on website after cancelling previ...
good assistance on the phone. easy to buy on website after cancelling previous policy.
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
9 years ago
Allianz Global Assistance UK服务极好
方便快捷性价比高
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
9 years ago
Nothing special, but does the job
It was fine, the usual amount of form filling and an undifferentiated experience that was slightly more expensive than my current provider, but with higher cover levels.
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
9 years ago
Excellent service by Allianz Global Assistance UK
Splendid service, good product, good price.
0
Sprístupniť
TC
Trusted Customer
Overená spoločnosťou Feefo
9 years ago
Čo povedal/-a Trusted Customer o spoločnosti Allianz Assistance UK:
Excellent service by Allianz Global Assistance UK
Excellent
0
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Dôveryhodný zákazník
Overená spoločnosťou Feefo
9 years ago
Easy and quick
Painless as I needed open end cover while a relative was in hospital abroad and unable to fly.
Allianz was chosen as it as already linked to the flight and it needed sorting immediately.
0
Sprístupniť
TC
Trusted Customer
Overená spoločnosťou Feefo
9 years ago
Čo povedal/-a Trusted Customer o spoločnosti Allianz Assistance UK:
Never Again
Terrible service. Staff did not know the prices or details of policies. Having had trouble with paying on website I phoned to pay. They took money then I looked at my account the next day and Allianz...
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Raymond
Allianz Assistance UK
9 years ago
Dear Emily,
Thank you for taking the time to leave your feedback.
We’re very sorry that you had a negative experience with us. At the time when you purchased your travel insurance, we did experience a technical problem with our website that has since been resolved – we’re sorry for the inconvenience this caused you.
I understand that a member of our travel team have recently contacted you? If you have any further questions, please do not hesitate to contact us.
0
Sprístupniť
TC
Trusted Customer
Overená spoločnosťou Feefo
Thetford Norfolk
9 years ago
Čo povedal/-a Trusted Customer o spoločnosti Allianz Assistance UK:
making renewals simpler
I had previously bought a year travel insurance as I go to the states regularly. I was needing to renew after 18th February 2017. I had left email on your website and your email address with slow...
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0
Sprístupniť
TC
Trusted Customer
Overená spoločnosťou Feefo
9 years ago
Čo povedal/-a Trusted Customer o spoločnosti Allianz Assistance UK:
problem resolved
Con men....
charged my bank account twice .for one payment.
DO NOT TOUCH THIS COMPANY
Raymond
Allianz Assistance UK
9 years ago
Dear Mr. Best,
Thank you for taking the time to leave your feedback. We’re very sorry to hear about your negative experience with us.
Unfortunately, we had a technical problem on our website which meant that customers were restricted from viewing the final confirmation page. Those that refreshed the page and entered their payment details again meant that payment was taken in twice in error.
This error occurred on our website for only a few hours and we have since resolved this problem and have taken the appropriate steps to ensure it will not happen again.
We understand that the refund was undertaken by our customer service team, but should you have any questions, please feel free to contact us at your earliest convenience.
TC
Trusted Customer
9 years ago
dispute resolved, alas didnt reply to my original emails to let me know they had a problem their side, poor customer relations
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Thank you for taking the time to leave your feedback.
We’re very sorry that you had a negative experience with us. At the time when you purchased your travel insurance, we did experience a technical problem with our website that has since been resolved – we’re sorry for the inconvenience this caused you.
I understand that a member of our travel team have recently contacted you? If you have any further questions, please do not hesitate to contact us.