Took my money for a bed only for me to chase a week later to find the item was no longer in stock. No notification that I wasn’t going to receive my item. Terrible customer service
Ali
All Pet Solutions
7 years ago
Thank you for your feedback.
I am sorry to hear your item was out of stock at the time of purchase. I can see that your order has now been cancelled and refunded to you.
We have reached out to you via email to ensure this has been resolved suitably for you.
APS Team
Recenzie produktov
Ali
All Pet Solutions
7 years ago
Thank you for your feedback.
I am sorry to hear your item was out of stock at the time of purchase. I can see that your order has now been cancelled and refunded to you.
We have reached out to you via email to ensure this has been resolved suitably for you.
APS Team
Dátum zakúpenia: 21/03/2019
0
Sprístupniť
TC
Trusted Customer
Overená spoločnosťou Feefo
7 years ago
Čo povedal/-a Trusted Customer o spoločnosti All Pet Solutions:
Everything was quick and easy, fast delivery, and items just as expected! And a bonus Reggie loves them.
Recenzie produktov
Dátum zakúpenia: 08/02/2019
0
Sprístupniť
TC
Trusted Customer
Overená spoločnosťou Feefo
Middlesbrough
7 years ago
Čo povedal/-a Trusted Customer o spoločnosti All Pet Solutions:
Delivery was prompt and the quality of the goods purchased was good. However they got my order wrong twice. First order was for 2 large and 1 medium dog collars, I received 1 large and 2 medium...
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Ali
All Pet Solutions
7 years ago
Thank you for your feedback. I am sorry to hear you have had a problem with the correct item being received. We have sent you an email encase you have any further issues. If you have any further issues, please get in touch with our customer service team via livechat or email using the link below: https://www.allpondsolutions.co.uk/contact APS Team
Recenzie produktov
Ali
All Pet Solutions
7 years ago
Thank you for your feedback. I am sorry to hear you have had a problem with the correct item being received. We have sent you an email encase you have any further issues. If you have any further issues, please get in touch with our customer service team via livechat or email using the link below: https://www.allpondsolutions.co.uk/contact APS Team
All information given in relation to size and colour was very precise. This pet carrier was exactly as described. Very pleased with this item. I would certainly purchase again using this
Web site.
The best harnesses I have got for both my dogs! So cheap for such good quality! Really really pleased with these and hope to be purchasing again in the future! Extremely happy.
No communication for order delivery.no contact number to call.they dont reply to my email for my enquiry.its very poor.they got my money but my order dont arrived .terrible service
Ali
All Pet Solutions
7 years ago
Thank you for your feedback. I am sorry to hear you have had a problem with your order, I can see that you have been in touch and a refund has been processed for you. if you have any further issues, please get in touch with our customer service team via livechat or email using the link below: https://www.allpondsolutions.co.uk/contact
Recenzie produktov
Ali
All Pet Solutions
7 years ago
Thank you for your feedback. I am sorry to hear you have had a problem with your order, I can see that you have been in touch and a refund has been processed for you. If you have any further issues, please get in touch with our customer service team via livechat or email using the link below: https://www.allpondsolutions.co.uk/contact
Dátum zakúpenia: 18/03/2019
0
Sprístupniť
TC
Trusted Customer
Overená spoločnosťou Feefo
7 years ago
Čo povedal/-a Trusted Customer o spoločnosti All Pet Solutions:
Great product, great delivery. Will definitely order from them again
Recenzie produktov
Dátum zakúpenia: 23/02/2019
0
Sprístupniť
TC
Trusted Customer
Overená spoločnosťou Feefo
7 years ago
Čo povedal/-a Trusted Customer o spoločnosti All Pet Solutions:
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.