Products good, but why did your site let me pay £7 for next day delivery when you were not going to provide that service?
David Lever
All Cures
10 years ago
Good afternoon,
We are sorry you feel that you did not receive your order on time. I have checked our records and you placed your order at 19:40 on Thursday the 9th of June and chose priority service. Our priority service states that orders need to be placed before 12pm on Monday to Friday for delivery next business day.
Your order was despatched to you on Friday and delivered to you on Monday the 13th of June, the next business day. In the past there has been some confusion over this policy so we have taken care to explainthis as plainly as possible. The delivery section of our website says our priority service says “One working day - Orders placed before NOON only”. We also adjusted the text for Priority Delivery to say “Order before 12pm Mon-Fri for delivery next business day” so you can see our delivery policy as you choose it.
We always do our best to make our policies as clear and easy to understand as possible, and where appropriate, make it obvious to our customers that they know where they stand. If you feel we could have been clearer with regards to our delivery policy, we would be delighted to hear back from you.
I would like to thank you once again for your time and I hope to hearfrom you again in the future.
Regards
Allcures
Recenzie produktov
David Lever
All Cures
10 years ago
Good afternoon, We are sorry you feel that you did not receive your order on time. I have checked our records and you placed your order at 19:40 on Thursday the 9th of June and chose priority service. Our priority service states that orders need to be placed before 12pm on Monday to Friday for delivery next business day. Your order was despatched to you on Friday and delivered to you on Monday the 13th of June, the next business day. In the past there has been some confusion over this policy so we have taken care to explainthis as plainly as possible. The delivery section of our website says our priority service says “One working day - Orders placed before NOON only”. We also adjusted the text for Priority Delivery to say “Order before 12pm Mon-Fri for delivery next business day” so you can see our delivery policy as you choose it. We always do our best to make our policies as clear and easy to understand as possible, and where appropriate, make it obvious to our customers that they know where they stand. If you feel we could have been clearer with regards to our delivery policy, we would be delighted to hear back from you. I would like to thank you once again for your time and I hope to hearfrom you again in the future.RegardsAllcures
David Lever
All Cures
10 years ago
Good afternoon, We are sorry you feel that you did not receive your order on time. I have checked our records and you placed your order at 19:40 on Thursday the 9th of June and chose priority service. Our priority service states that orders need to be placed before 12pm on Monday to Friday for delivery next business day. Your order was despatched to you on Friday and delivered to you on Monday the 13th of June, the next business day. In the past there has been some confusion over this policy so we have taken care to explainthis as plainly as possible. The delivery section of our website says our priority service says “One working day - Orders placed before NOON only”. We also adjusted the text for Priority Delivery to say “Order before 12pm Mon-Fri for delivery next business day” so you can see our delivery policy as you choose it. We always do our best to make our policies as clear and easy to understand as possible, and where appropriate, make it obvious to our customers that they know where they stand. If you feel we could have been clearer with regards to our delivery policy, we would be delighted to hear back from you. I would like to thank you once again for your time and I hope to hearfrom you again in the future.RegardsAllcures
David Lever
All Cures
10 years ago
Good afternoon, We are sorry you feel that you did not receive your order on time. I have checked our records and you placed your order at 19:40 on Thursday the 9th of June and chose priority service. Our priority service states that orders need to be placed before 12pm on Monday to Friday for delivery next business day. Your order was despatched to you on Friday and delivered to you on Monday the 13th of June, the next business day. In the past there has been some confusion over this policy so we have taken care to explainthis as plainly as possible. The delivery section of our website says our priority service says “One working day - Orders placed before NOON only”. We also adjusted the text for Priority Delivery to say “Order before 12pm Mon-Fri for delivery next business day” so you can see our delivery policy as you choose it. We always do our best to make our policies as clear and easy to understand as possible, and where appropriate, make it obvious to our customers that they know where they stand. If you feel we could have been clearer with regards to our delivery policy, we would be delighted to hear back from you. I would like to thank you once again for your time and I hope to hearfrom you again in the future.RegardsAllcures
David Lever
All Cures
10 years ago
Good afternoon, We are sorry you feel that you did not receive your order on time. I have checked our records and you placed your order at 19:40 on Thursday the 9th of June and chose priority service. Our priority service states that orders need to be placed before 12pm on Monday to Friday for delivery next business day. Your order was despatched to you on Friday and delivered to you on Monday the 13th of June, the next business day. In the past there has been some confusion over this policy so we have taken care to explainthis as plainly as possible. The delivery section of our website says our priority service says “One working day - Orders placed before NOON only”. We also adjusted the text for Priority Delivery to say “Order before 12pm Mon-Fri for delivery next business day” so you can see our delivery policy as you choose it. We always do our best to make our policies as clear and easy to understand as possible, and where appropriate, make it obvious to our customers that they know where they stand. If you feel we could have been clearer with regards to our delivery policy, we would be delighted to hear back from you. I would like to thank you once again for your time and I hope to hearfrom you again in the future.RegardsAllcures
David Lever
All Cures
10 years ago
Good afternoon, We are sorry you feel that you did not receive your order on time. I have checked our records and you placed your order at 19:40 on Thursday the 9th of June and chose priority service. Our priority service states that orders need to be placed before 12pm on Monday to Friday for delivery next business day. Your order was despatched to you on Friday and delivered to you on Monday the 13th of June, the next business day. In the past there has been some confusion over this policy so we have taken care to explainthis as plainly as possible. The delivery section of our website says our priority service says “One working day - Orders placed before NOON only”. We also adjusted the text for Priority Delivery to say “Order before 12pm Mon-Fri for delivery next business day” so you can see our delivery policy as you choose it. We always do our best to make our policies as clear and easy to understand as possible, and where appropriate, make it obvious to our customers that they know where they stand. If you feel we could have been clearer with regards to our delivery policy, we would be delighted to hear back from you. I would like to thank you once again for your time and I hope to hearfrom you again in the future.Regards Allcures
Dátum zakúpenia: 09/06/2016
0
Sprístupniť
TC
Trusted Customer
10 years ago
Čo povedal/-a Trusted Customer o spoločnosti All Cures:
Packaging was amongst the best i have ever received, and it was delivered well before the estimated time given.... Great thanks to you and your staff..
Dátum zakúpenia: 07/06/2016
0
Sprístupniť
TC
Trusted Customer
Cheshire
10 years ago
Čo povedal/-a Trusted Customer o spoločnosti All Cures:
Have just used them for 2nd time but intend to continue using them and on my experience recommend them. Order delivered promptly, for a competitive price and in appropriate packaging.
ie. neither...
allcures.com is a British company operating according to British laws and regulations, including those of the Royal Pharmaceutical Society. We sell pharmaceutical and other selected goods online via the Internet, and offer free medical information as part of our overall service.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
allcures.com is a British company operating according to British laws and regulations, including those of the Royal Pharmaceutical Society. We sell pharmaceutical and other selected goods online via the Internet, and offer free medical information as part of our overall service.