Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie ALISON MOORE DESIGNS

Zobrazujú sa všetky recenzie v počte 2,449

Customer

9 years ago

Čo povedal/-a Customer o spoločnosti ALISON MOORE DESIGNS:

I ordered a thick banded ring for my wife who is a size M. This was for her...

I ordered a thick banded ring for my wife who is a size M. This was for her 40th birthday and I ordered 2 weeks in advance of this. the week before her birthday I hadn't heard anything so sent them...

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ALISON

ALISON MOORE DESIGNS

9 years ago

Many thanks for taking the time to leave your comments.

Yes indeed it does appear that you have received an unusually pretty poor service from us. We pride ourselves on our customer service and to hear this catalogue of errors is pretty disheartening.

The weeks before and around Valentine's Day were busier than normal for us, and whilst this does not excuse the inconsistent service that you received, I hope that you can understand part of the reason behind it.

I hope that you don't judge the company by this one incident. Please do feel free to contact me if there is anything I can do to remedy your experience (I have also responded to you via the postal service).

Best wishes

Alison Moore

hello@alisonmoore.co.uk

Dátum zakúpenia: 08/01/2017

Customer

Edinburgh

9 years ago

Čo povedal/-a Customer o spoločnosti ALISON MOORE DESIGNS:

Excellent service by ALISON MOORE DESIGNS

Very impressed with service.

Recenzie produktov

Dátum zakúpenia: 11/02/2017

Customer

9 years ago

Čo povedal/-a Customer o spoločnosti ALISON MOORE DESIGNS:

Beautiful workmanship

Excellent service. My ring arrived quickly via a signed-for service. The packaging was such a treat - opening layers of wrapping paper and tissue paper to reveal a ring box made it an incredibly...

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ALISON

ALISON MOORE DESIGNS

9 years ago

Oh I am delighted to hear that you liked unwrapping your purchase!

Recenzie produktov

Dátum zakúpenia: 22/01/2017

Dôveryhodný zákazník

9 years ago

Excellent service by ALISON MOORE DESIGNS

Brilliant, couldn't have been quicker and beautifully presented.

Recenzie produktov

Dátum zakúpenia: 12/02/2017

Customer

9 years ago

Čo povedal/-a Customer o spoločnosti ALISON MOORE DESIGNS:

Simply the best!

Super fast delivery, as always, and once again a beautiful product. Presentation and giftwrap is second to none :)

ALISON

ALISON MOORE DESIGNS

9 years ago

Thank you for letting us know that you loved the item and gift wrap. We aim to please! x

Recenzie produktov

Dátum zakúpenia: 11/02/2017

Dôveryhodný zákazník

9 years ago

Couldn't be happier with the quality of the jewellery, customer service or speed of delivery.

ALISON

ALISON MOORE DESIGNS

9 years ago

Thank you for taking the time to leave feedback. I am delighted to hear that the service and item met your expectations.

Recenzie produktov

Dátum zakúpenia: 13/02/2017

Customer

9 years ago

Čo povedal/-a Customer o spoločnosti ALISON MOORE DESIGNS:

Good customer service , they were very helpful. Received my lovely rings in...

Good customer service , they were very helpful. Received my lovely rings in great packaging all wrapped up beautifully. Which made me feel very special opening it all up .

ALISON

ALISON MOORE DESIGNS

9 years ago

Thank you for taking the time to leave feedback. I am delighted to hear that the service and item met your expectations and we love wrapping up the jewellery to send out. It's good to hear that it's appreciated!

Recenzie produktov

Dátum zakúpenia: 03/02/2017

Dôveryhodný zákazník

9 years ago

Thank you!

Beautiful - just as expected from the website. It fits & arrived quicker than expected given that it's nearly Valentine's Day

ALISON

ALISON MOORE DESIGNS

9 years ago

Thank you for taking the time to leave feedback. I am delighted to hear that the service and item met your expectations.

Recenzie produktov

Dátum zakúpenia: 05/02/2017

Customer

9 years ago

Čo povedal/-a Customer o spoločnosti ALISON MOORE DESIGNS:

Super fast

Ring arrived within 48 hours. Amazing.

Recenzie produktov

Dátum zakúpenia: 05/02/2017

Dôveryhodný zákazník

9 years ago

Beautiful, handmade products

Second purchase from Alison and very impressed yet again. Items are always delivered quickly, and customer service is excellent

ALISON

ALISON MOORE DESIGNS

9 years ago

Thank you for taking the time to leave feedback. I am delighted to hear that the service and item met your expectations. Thanks for coming back to shop with us :)

Recenzie produktov

Dátum zakúpenia: 04/02/2017

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na ALISON MOORE DESIGNS

Ring SizerĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteNot sure how accurate it is, but did the job.

Gemstone studs - CitrineĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteReally nice, replacing an identical pair as I had lost one!

Gemstone Studs - MoonstoneĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteGorgeous :) lovely wee studs and a good price for quality workmanship.

Rose Garden Personalised Single Heart PendantĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteExactly what I'd hoped for

Mist: Moonstone and Labradorite Stacking RingsĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteBeautiful ring , feel very special to own it .

Tanzanite Alice RingĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteSee previous answer! Quick, beautiful and it fits

R-019-S004-S-AUĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteJust as the picture. Really lovely piece.

Gemstone Studs - LabradoriteĎalšie recenzie tohto produktuPrezrieť internetové stránky o produkteHer jewellery is gorgeous and so well made. Thanks!

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?