Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie na Afritrails

http://www.afritrails.com

Real-time hiking trails booking platform and aggregator

Služby,

Výrobok,

hodnotenia za posledný rok

Zobrazujú sa všetky recenzie v počte 48

Dôveryhodný zákazník

3 years ago

Dátum zakúpenia: 08/03/2021

Afritrails made my booking so easy, and helped out really quickly when I needed to change dates. Would definitely recommend using them.

Recenzie produktov

Marleen Reid

3 years ago

Dátum zakúpenia: 05/11/2021

Čo povedal/-a Marleen Reid o spoločnosti Afritrails:

Website inaccurate

Generally there is a misalignment between the website availability and what's actually available which you only find out after your payment is processed. It would be great if the Website was...

Prečítať všetko

Cheryl Petersen

Capetown

3 years ago

Dátum zakúpenia: 01/10/2021

Čo povedal/-a Cheryl Petersen o spoločnosti Afritrails:

Very interactive

All questions were answered within a day I needed to book another hiker which was done with no problem

Recenzie produktov

Dôveryhodný zákazník

3 years ago

Dátum zakúpenia: 25/10/2021

Trail beautiful, trail organisers need to do maintenance

The trail was fairly poorly marked, there was a fire 4 months ago and the markings have not been replaced, at the second day river crossing the markings were unclear. The bathrooms and huts were...

Prečítať všetko

Dôveryhodný zákazník

3 years ago

Dátum zakúpenia: 07/08/2021

Great digital detox weekend

Recenzie produktov

Dôveryhodný zákazník

3 years ago

Dátum zakúpenia: 01/10/2021

I thought they were very helpful- it is so difficult to get into this trail so was appreciative of the quick response time.

Georgina Herbert

3 years ago

Dátum zakúpenia: 06/10/2021

Čo povedal/-a Georgina Herbert o spoločnosti Afritrails:

I am unsure who I have been dealing with at AfriTrails, whether it is one person or many people, because they just sign off as "AfriTrails Team". But their response time is slow, which caused me to...

Prečítať všetko

Afritrails Customer Service Team

Afritrails

3 years ago

Hi Georgina, Thank you for your feedback, it is very useful. We have noted the above and will be discussing these issues with our customer service team in order to improve our service. Thank you again:)

Alby Fleur

Humansdorp

3 years ago

Dátum zakúpenia: 07/10/2021

Čo povedal/-a Alby Fleur o spoločnosti Afritrails:

No response at either of the telephone numbers given under contact details? I am sure it would be a lot easier to help sort out my issue if I could speak directly to the person assisting me. Instead...

Prečítať všetko

Afritrails Customer Service Team

Afritrails

3 years ago

Hi Alby,Thank you for your feedback, it is very useful.We had issues with our phone lines last week and have put in measure to make sure this doesn't happen in future.Thank you again:)

Dôveryhodný zákazník

3 years ago

Dátum zakúpenia: 23/08/2021

Great service. Few small additions to make.

Responded quickly via email and everything went to plan except the parking situation at the start of our hike wasn't what we had expected as it wasnt 100 percent safe. The start of the hike was also...

Prečítať všetko

Dôveryhodný zákazník

3 years ago

Dátum zakúpenia: 13/09/2021

While the consultant was professiinal and replied within 24hours with an anonymous email, I prefer being able to liaise with someone and especially call them for a quick reply and decision. What took...

Prečítať všetko

Nedostali ste pozvánku zanechať recenziu?

O spoločnosti Afritrails

Afritrails is a real-time booking platform and aggregator of hiking trails, providing access to some of the most beautiful and untouched areas of Southern Africa.

Prečítať všetko

+27823508442

5 Acacia Street, Wendywood, Sandton, Free State, 2090, South Africa