Čo povedal/-a Ms Julia De Oliveira o spoločnosti Metro Storage:
Reception very helpful
Needed a place to store some important items for a few weeks and stopped by at Metro. Managed to get a deal for a 10sqft unit. Units are accessible until 10pm at night. Jon at reception was very...
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Simon Burnett
Metro Storage
8 years ago
Thank you very much for your feedback - we appreciate it. Your deposit is refundable so you will get this back when you no longer store with us.
0
Sprístupniť
SB
Simon Burke
Overená spoločnosťou Feefo
Pimlico
8 years ago
Čo povedal/-a Simon Burke o spoločnosti Metro Storage:
The company was very responsive and provided a good, local service.
Simon Burnett
Metro Storage
8 years ago
Thank you for taking the time to review us - we really appreciate it!
0
Sprístupniť
HM
Hannah Mckay
Overená spoločnosťou Feefo
8 years ago
Čo povedal/-a Hannah Mckay o spoločnosti Metro Storage:
Fabulous !
The whole process was so easy it was unbelievable. Everyone I dealt with was incredibly helpful, the storage facilities are very clean and easily accessible, could not have hoped for a better...
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0
Sprístupniť
NW
Nicholas Witchell
Overená spoločnosťou Feefo
8 years ago
Čo povedal/-a Nicholas Witchell o spoločnosti Metro Storage:
yes
0
Sprístupniť
AP
Alexandre Pilette
Overená spoločnosťou Feefo
Pimlico
8 years ago
Čo povedal/-a Alexandre Pilette o spoločnosti Metro Storage:
Expensive and not flexible
Too expensive and has to cancel my contract completely and vacate the storage unit to be able to remove the additional insurance ! Ridiculous
Simon Burnett
Metro Storage
8 years ago
Thank you for taking the time to review. I am afraid we are completely at a loss to understand why you have said what you have said. We INCLUDE insurance in the price of storage. The small unit you rented came with a £1000 insurance cover. We require all customers to have the right amount of cover to cover the value of the goods in storage. This protects you the customer and we can never advise a customer to be underinsured...that would not be sensible. You put the value of goods going into storage as significantly higher and so you were charged as per the storage agreement for the additional insurance, which came to 96 pence per day! I cannot see what we have done to warrant a 2 star review when we have provided you with 24/7 storage with insurance and provided you with the additional insurance you needed based on the value of what you put into storage. ALL storage companies quite rightly insist that customers have the correct insurance in place. We are no different. If you had an issue with that it is a real shame you did not revert to us at the time so we could have sorted this out then. We feel strongly that all we have done is to provide you with 24/7 storage with the correct level of insurance for your needs.
0
Sprístupniť
MN
Mr Tazio Puri Negri
Overená spoločnosťou Feefo
8 years ago
Čo povedal/-a Mr Tazio Puri Negri o spoločnosti Metro Storage:
Great price for a great service ! Highly recommended
Simon Burnett
Metro Storage
8 years ago
Thank you for your kind review we really appreciate it!
0
Sprístupniť
OA
Olga Ashour
Overená spoločnosťou Feefo
8 years ago
Čo povedal/-a Olga Ashour o spoločnosti Metro Storage:
Your service once contact is established is great! Quick to start up and access is almost immediate. Instructions are also very clear.
The downside:
1. The 0800 call center - does not answer phones...
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Simon Burnett
Metro Storage
8 years ago
We appreciate your feedback and take on board your comments. We are working hard to resolve the issue with our telephone answering colleagues and clearly need to improve in this area. Glad you are happy with the storage etc once contact was made!
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
8 years ago
Great service
Friendly efficient service, helpful staff at the site, immaculately clean, well lit premises and plenty of choices as to size.
Simon Burnett
Metro Storage
8 years ago
Thank you for the really positive feedback we really appreciate it!
0
Sprístupniť
JU
Julie
Overená spoločnosťou Feefo
Islington
8 years ago
Čo povedal/-a Julie o spoločnosti Metro Storage:
Units Clean and Bright - Quick and efficient booking system.
The units are nice and clean and bright. When I came to view, though no-one was there, an appointment was quickly arranged by mobile at a time convenient to me. From viewing to booking, it was all...
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Simon Burnett
Metro Storage
8 years ago
Thank you for your feedback...we appreciate it!
0
Sprístupniť
MY
Ms Yu Yue
Overená spoločnosťou Feefo
8 years ago
Čo povedal/-a Ms Yu Yue o spoločnosti Metro Storage:
Thank you for helping me!
It’s a 100% self-storage without a porter thus you need book it in advance .......unless you are very lucky to catch Simon by chance @_@....which I did！He’s very kind, easy going and.....serious! ;P...
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Simon Burnett
Metro Storage
8 years ago
Thanks for the feedback...we really appreciate you taking the time to review and glad we could help you!
Metro Storage is all about providing you, the customer, with a secure, clean and welcoming storage environment. No long, laborious mission statement. Just a high quality self storage service.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Metro Storage is all about providing you, the customer, with a secure, clean and welcoming storage environment. No long, laborious mission statement. Just a high quality self storage service.
