My claim was handled effectively and it was easy to call and do follow up. And the payment was done for us do everything on time.
Dátum zakúpenia: 25/04/2019
0
Sprístupniť
MD
MR DIPHOKO
7 years ago
Čo povedal/-a MR DIPHOKO o spoločnosti 1Life:
I was offered life cover upgrade, when the consultant realised that I am on medication they have never returned my call to date.
Always give a proper feedback.
Karen
1Life
7 years ago
Hello Mr Diphoko, we are very sorry about this. A 1Life customer services agent will be in touch to assist.
Learn not find ways not to payout valid claim, as I was delayed for 3 weeks after the funeral for no reasons. The ombudsman has come in on this. Easy and fast to take monthly instalment, but delay...
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Dátum zakúpenia: 25/04/2019
0
Sprístupniť
Dôveryhodný zákazník
7 years ago
Never had any problems, there feedbacks are always something to looking forword too
Listening is a skill and if we going to be helped by agents that are ready to answer without trying to understand and listen to the client's point of view, then there won't be any joy. The experience...
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Karen
1Life
7 years ago
Hello Miss Segopolo, we are very sorry that you feel this way. How can we improve our service to you? Please send us an email to clientservices@1life.co.za with your enquiry and we will do our best to assist.
Recenzie produktov
Karen
1Life
7 years ago
Thank you for the rating, Miss Segopolo. How can we improve our product for you? Please send us an email to clientservices@1life.co.za with your enquiry and we will do our best to assist.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.