Their customer service is great and they really do keep you up to
Date with new products and self service.I will definitely recommend them to any new candidates
Recenzie produktov
Dátum zakúpenia: 25/04/2019
0
Sprístupniť
MN
MR NDABA
7 years ago
Čo povedal/-a MR NDABA o spoločnosti 1Life:
give me a call
Karen
1Life
7 years ago
No problem, Mr Ndaba. We will be in touch.
Recenzie produktov
Karen
1Life
7 years ago
Thank you for the feedback, Mr Ndaba. A 1Life customer services agent will be in touch to assist.
Karen
1Life
7 years ago
Hello Mr Ndaba, thank you for your feedback. A 1Life customer services agent will be in touch to assist.
Dátum zakúpenia: 25/04/2019
0
Sprístupniť
Dôveryhodný zákazník
7 years ago
Poor service. Whereby the consultants never get back to the clients and queries are not resolved. No communication between the branches and no follows ups
Karen
1Life
7 years ago
Hello Miss Swarts, we are very sorry about this. A 1Life customer services agent will be in touch to assist.
Recenzie produktov
Karen
1Life
7 years ago
Thank you for the rating, Miss Swarts. How can we improve our product for you to increase this rating from a 2 to a 3 or 4? Please send us an email to clientservices@1life.co.za.
Dátum zakúpenia: 25/04/2019
0
Sprístupniť
MC
MR CHAUKE
7 years ago
Čo povedal/-a MR CHAUKE o spoločnosti 1Life:
In the case where something goes wrong with your debit order, the premiums don't go through, they don't cancel or let the policy lapse, they let you know and allow you to rectify.
Keep it up guys.
No communication with clients and no rewards. They just take your money every month.
Karen
1Life
7 years ago
We're so sorry to hear you feel this way, Mrs Shongwe. Do you receive our monthly policyholder newsletter where we endeavour to keep all our policyholders up to date?
Recenzie produktov
Karen
1Life
7 years ago
We're so sorry to hear you feel this way, Mrs Shongwe. Do you receive our monthly policyholder newsletter where we endeavour to keep all our policyholders up to date? Please have a look at this blog for more info around cash back: https://www.1life.co.za/blog/myths-facts-cash-back
Dátum zakúpenia: 25/04/2019
0
Sprístupniť
MS
MR SWANEPOEL
7 years ago
Čo povedal/-a MR SWANEPOEL o spoločnosti 1Life:
Still waiting for a nurse to do my HIV test...
Karen
1Life
7 years ago
Apologies Mr Swanepoel. Our HIV team will be in touch to schedule a test soonest.
Dátum zakúpenia: 25/04/2019
0
Sprístupniť
MN
MRS NIEWENHUIS
7 years ago
Čo povedal/-a MRS NIEWENHUIS o spoločnosti 1Life:
Friendly and sufficient
Karen
1Life
7 years ago
Thank you for the feedback, Mrs Niewenhuis.
Recenzie produktov
Karen
1Life
7 years ago
Thank you for the 4 star rating Mrs Niewenhuis, and for making the decision to look after your loved ones.
Dátum zakúpenia: 25/04/2019
0
Sprístupniť
MS
MR SCHARNECK
7 years ago
Čo povedal/-a MR SCHARNECK o spoločnosti 1Life:
I am always impressed with their level of commitment to the customer.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.