Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о Freedom Insurance Services Ltd | Отзывы о службе поддержки клиентов для https://www.feefo.com/reviews/freedom-insurance-services-ltd | Feefo

Просмотр всех 1,614 отзывов

Надежный клиент

15 hours ago

Professional and excellent customer service.

Call Agents extremely helpful and arranged cover I needed very well. Explained different options and answered all my questions fully.

Дата покупки: 01/05/2024

Billie

Freedom Insurance Services Ltd

6 hours ago

Good morning,

Thank you so much for this review. It was lovely speaking to you. I've passed on your kind comments to my colleague, Danielle, who you also spoke to.

Have a great trip!

Billie

1 товар куплен

Посмотреть отзыв

Надежный клиент

1 day ago

Excellent service

Website = easy to navigate . Good to have real people n the end of the phone , too. You made it very easy / straightforward to arrange cover .
I used you several years ago - now I remember why!

Дата покупки: 30/04/2024

Billie

Freedom Insurance Services Ltd

1 day ago

Good morning,

Thank you so much for this excellent review. We understand the importance of being able to speak to someone and feel confident that you have the right cover in place, so this is great to hear.

Have a lovely time in Portugal!

Billie

1 товар куплен

Посмотреть отзыв

Надежный клиент

3 days ago

Insurance cover easy and efficiently.

Yes to all questions. I booked via a phone call as I’m not tech proficient.
Lady rang me back within minutes and asked all the questions and confirmed insurance in no time. Easy and efficient.

Дата покупки: 05/04/2024

Billie

Freedom Insurance Services Ltd

2 days ago

Good morning,

Thank you so much for this review. This is great to hear. If there's anything more we can do to earn 5 stars next time, we'd love to hear from you.

Have a great time in Austria!

Billie

1 товар куплен

Посмотреть отзыв

Derek

Morecambe

5 days ago

Что Derek сказал(-а) о Freedom Insurance Services Ltd:

Great company

We was finding it hard to insure the wife due to her medical conditions however contacting freedom no problem great news thank you

Дата покупки: 25/04/2024

Billie

Freedom Insurance Services Ltd

3 days ago

Good morning Derek,

Thank you so much for this review. We're so pleased we were able to provide suitable cover for your medical needs.

Have a lovely time in Spain!

Billie

Derek

3 days ago

I will be using your company from now on and I will be telling other people to come to you to thank you

1 товар куплен

Посмотреть отзыв

John

5 days ago

Billie

Freedom Insurance Services Ltd

3 days ago

Good morning John,

Thank you for your review. We really appreciate it.

Have a lovely time in Malta!

Billie

1 товар куплен

Посмотреть отзыв

Надежный клиент

5 days ago

Friendly, calm and easy process.

Both Billie and Gillian were very helpful.
They made the process less stressful.
I found the cover suitable for my trip.

Дата покупки: 26/04/2024

Billie

Freedom Insurance Services Ltd

3 days ago

Good morning,

Thank you for this review, we really appreciate it. It was lovely speaking to you. I've also passed on your kind comments to my colleague, Gillian.

Have a great time in Morocco!

Billie

1 товар куплен

Посмотреть отзыв

Надежный клиент

6 days ago

Call handler was very efficient. Reasonably priced cover for our Greek holiday. Thank you.

Дата покупки: 24/04/2024

Reece

Freedom Insurance Services Ltd

5 days ago

Good evening,

That's lovely to hear, thank you for taking the time to share your feedback and we hope you have a nice trip.

Best wishes,

Reece

1 товар куплен

Посмотреть отзыв

Wendy

Llanymynech

7 days ago

Что Wendy сказал(-а) о Freedom Insurance Services Ltd:

Excellent service.

Friendly operator Gillian. Explained everything.
Also good value with our pre existing conditions

Дата покупки: 24/04/2024

Billie

Freedom Insurance Services Ltd

7 days ago

Good morning Wendy,

Thank you so much for this review. I've passed on your kind comments to my colleague, Gillian.

Have a lovely holiday!

Billie

1 товар куплен

Посмотреть отзыв

Надежный клиент

8 days ago

Well done

Great service at a great price. Let’s hope that continues should I need to make a claim!

Дата покупки: 22/04/2024

Billie

Freedom Insurance Services Ltd

8 days ago

Good morning,

Thank you so much for this review. It was lovely speaking to you.

Have a great time in Cyprus!

Billie

1 товар куплен

Посмотреть отзыв

Надежный клиент

8 days ago

Thank you Freedom

Efficient service. I needed a bit of exploration to access my documents. Could not create account on the Freedom web page but luckily had everything sent through OK to Travel. They were the very e...

Читать все

Дата покупки: 16/04/2024

Billie

Freedom Insurance Services Ltd

8 days ago

Good morning,

Thank you so much for your review. We're so pleased we were able to help you access your documents and find suitable cover for your travel needs. I've passed on your kind comments to your call agent.

Have a lovely time in Portugal!

Billie

1 товар куплен

Посмотреть отзыв

Не получили приглашение оставить отзыв?

Информация о Freedom Insurance Services Ltd

Freedom Insurance Services Ltd was formed in 2002 as one of the first companies in the UK to develop a specialist travel insurance policy for people living with pre-existing medical conditions. Our mission is to provide great customer service and we strive to help people get the cover they need so they can enjoy their holiday. Freedom Insurance Services Limited is registered in England number 4399749. Freedom Insurance Services Limited is authorised and regulated by the Financial Conduct Authority, reference number 306536.

Читать все

01223446914

Freedom House, 58 Market Square, St Neots, Cambridgeshire, PE19 2AA, United Kingdom

Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

Почему стоит доверять отзывам Feefo?

Узнать больше о Feefo