I really sorry to hear this has happened to your phone case. We will contact you tomorrow to arrange a free replacement straight away. Please contact us on info@zippi.co.uk if you have any questions in the meantime.
Best Regards
Ben
Отзывы о товаре
Надежный клиент
11 years ago
Update: the phone case had a further crack in it that I hadn't seen. Both cracks have now expanded to snap chunks off the casing at the top, and that's without having dropped it or otherwise caused it to break. My other half's is fine, so it looks like I've been unlucky enough to get a faulty product...
ordering process is quick and easy and company seems professional.
Zippi
Zippi
11 years ago
we were appalled to hear that the case was damaged in the post. We pride ourselves on our quality but on very rare occasions items can be damaged in transit via the Royal Mail. As our offices are closed at weekends we got straight back to you on Monday and replaced the item and provided a 50% refund as well to apologise for the inconvenience.
We hope you are pleased with our service to rectify the situation and can confirm that we have done our best to make amends for the experience in this instance.
Ben
Zippi.co.uk is an online photgraphy and design site that allows customers to upload images and create their own products or buy merchandise created by artists and designers.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Zippi.co.uk is an online photgraphy and design site that allows customers to upload images and create their own products or buy merchandise created by artists and designers.
