Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о Zest Car Rental

Просмотр всех 44,487 отзывов

Derek Johnson

Подтверждено Feefo

1 month ago

Что Derek Johnson сказал(-а) о Zest Car Rental:

Zest is awesome

Use Zest for every car rental booking cheaper than booking direct with hire company and really great customer service. Their insurance is top notch too often reducing the credit card hold at pick up...

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Marketing

Zest Car Rental

1 month ago

Hi Derek, Thanks for your continued custom, as well as for taking the time to leave positive feedback! Our customer support team is always here if you need car rental assistance in the future. Thanks again, Zest Car Rental

Mr Paul Rees

Подтверждено Zest Car Rental

GBR

1 month ago

Что Mr Paul Rees сказал(-а) о Zest Car Rental:

Zest simply the best. Excellent service providers. Will use them again and

Great customer service with excellent website and competitive pricing. Booked my rental car about 9 months prior to pick up but noticed the price I paid had decreased substantially before pick up. No...

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Marketing

Zest Car Rental

1 month ago

Hi Paul, Thanks for taking the time to leave positive feedback. We're pleased to hear you find our website and service excellent! Our customer support team is always here if you need car rental assistance in the future. Thanks again, Zest Car Rental

Jana Krajcarova

Подтверждено Feefo

CZE

2 months ago

Что Jana Krajcarova сказал(-а) о Zest Car Rental:

Do not expect Zest to protect you

I have rented cars in many countries around the world, but this was by far my worst car rental experience. I booked a petrol car through Zest with MasterKings Faro. The car broke down on the...

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Marketing

Zest Car Rental

2 months ago

Dear Customer, Thank you for leaving your review. We sympathise with the stress this situation has caused and understand your frustration regarding the charge. We want to reassure you that a full investigation is still actively ongoing. To provide some context, the vehicle was inspected by a main dealer, and their report indicates that misfuelling took place, causing extensive engine damage totalling over €7,000. As such, the appropriate excess of €1,500 was applied in line with the rental terms. We do not take these matters lightly and are thoroughly reviewing the case before coming to a final conclusion. A member of our Customer Relations Team will be in touch with you directly with a further update as soon as the investigation is complete. Kind regards, Zest Car Rental

Jana Krajcarova

1 month ago

Zest publicly referred to a “main dealer report”, but in direct communication they provided only a repair estimate and confirmed they had not received further documentation. The estimate is not a technical report, fuel analysis, retained fuel sample record or proof of customer liability. I have repeatedly asked for the actual evidence and it has still not been provided. Zest refuse to take responsibility for the scam of their business partner and let customer to solve it on his own. My experience is getting worse and worse as this case continues.

Надежный клиент

Подтверждено Feefo

1 month ago

Great company

Easy to book. Regular and efficient communication. Great rental car. Good price compared to other companies and better top up insurance options.

Marketing

Zest Car Rental

1 month ago

Hi, Thanks for taking the time to leave positive feedback. It's great to hear you value our communication and prices! Our customer support team is always here if you need car rental assistance in the future. Thanks again, Zest Car Rental

Ian Spencer

Подтверждено Feefo

1 month ago

Marketing

Zest Car Rental

1 month ago

Hi Ian, Thanks for taking the time to leave positive feedback! Our customer support team is always here if you need car rental assistance in the future. Thanks again, Zest Car Rental

Надежный клиент

Подтверждено Feefo

1 month ago

Quick service

Quickly dealt with at the airport desk. Car ready and waiting.

Marketing

Zest Car Rental

1 month ago

Hi, Thanks for taking the time to leave positive feedback. We're thrilled to hear about your great experience at the rental desk! Our customer support team is always here if you need car rental assistance in the future. Thanks again, Zest Car Rental

Надежный клиент

Подтверждено Feefo

1 month ago

Excellent service

Excellent service at the airport desk, quickly completed the documentation and the car was ready on site.

Marketing

Zest Car Rental

1 month ago

Надежный клиент

Подтверждено Feefo

1 month ago

Great Value and Great Service

Easy website to use, sometimes wary of using a third party when booking car hire as the place themselves can be funny and try to make you buy extra insurance. But Alamo were absolutely fine when I...

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Marketing

Zest Car Rental

1 month ago

Hi, Thanks for choosing Zest, and for taking the time to leave positive feedback! Our customer support team is always here if you need car rental assistance in the future. Thanks again, Zest Car Rental

Richard Hamilton

Подтверждено Feefo

GBR

1 month ago

Что Richard Hamilton сказал(-а) о Zest Car Rental:

Easy booking - great (human) support

The booking system was clear and straightforward. The communication in the lead up to the rental was clear and reassuring so that I knew where to go for the rental and what to expect. When I had a...

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Marketing

Zest Car Rental

1 month ago

Hi Richard, Thanks for taking the time to leave positive feedback. We're thrilled to hear about your positive experience with us! Our customer support team is always here if you need car rental assistance in the future. Thanks again, Zest Car Rental

James

Подтверждено Feefo

GBR

1 month ago

Что James сказал(-а) о Zest Car Rental:

It’s just a third party car rental booking service

Marketing

Zest Car Rental

1 month ago

HI James, Thanks for taking the time to leave positive feedback. Our customer support team is always here if you need car rental assistance in the future. Thanks again, Zest Car Rental

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Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

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