Really helpful staff - I need to phone for one of the items on a large order and got comprehensive information on the substitute product compared to that we initially were going to order.
Delivery is...
читать еще
Cathy Hubbard
YPO
9 years ago
Thanks for the review Claire. We are happy to hear that you have found our staff and services helpful when you had a query with an substituted item on your order.
Customer service is excellent and delivery time is too. I am very happy with the products available and the prices. YPO have made one mistake when they sent manilla envelopes instead of white. The...
читать еще
Cathy Hubbard
YPO
9 years ago
Thank you for your great review Charlotte. We are pleased that you are happy with our products, prices and delivery. I have left a telephone message for you to contact me, regarding the error with the envelopes.
Excellent service - I order regularly and always get the orders delivered promptly and in full. On the odd occasion something goes wrong, not always YPOs fault (sometime the manufacturer) it is...
читать еще
Craig Eyre
YPO
9 years ago
Thank you for your review,
it is nice to know that you order from us regularly and that we get things right for you most of the time. it is good to see that if you have had any issues we have been able to deal with them courteously and quickly and that you are happy with the prices of our products.
Kind regards
Craig
E-Comms Team
Отзывы о товаре
Дата покупки: 10/05/2016
0
Поделиться
TC
Trusted Customer
West Bromwich
9 years ago
Что Trusted Customer сказал(-а) о YPO:
Sometimes items not always available when order is placed. This then often results in myself chasing as they have not arrived by agreed date.
Craig Eyre
YPO
9 years ago
Thank you for your feedback,
We are currently looking to upgrade our systems which should show you when an item is out of stock. If you need to check an item in the meantime please contact us by phoning the customer service line or emailing us at contactus@ypo.co.uk and we will be more than happy to help.
Website very easy to navigate - quick order is extremely useful. Delivery times good & products always well packaged. Always very helpful if I have cause to telephone and have always resolved any...
читать еще
Craig Eyre
YPO
9 years ago
Thank you for your review,
I am pleased to see you find the YPO website easy to use and find the quick order function extremely useful.
It is good to know that you receive your items quickly and that they are packaged well and I am pleased that if you have ever had to contact us for any reason we have resolved your query immediately.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.