Hello,
Thanks so much for your feedback! I’m sorry for any inconvenience. Our standard delivery usually takes about 7 working days (Monday-Friday, excluding bank holidays). If you’d like your order sooner, you can choose our expedited delivery option at checkout.
If you need any help, please let us know!
Best wishes,
Julie
Yarn.com | WEBS
www.yarn.com
customerservice@yarn.com
1.800.367.9327
Надежный клиент
3 months ago
I know I can pay for expedited shipping. My point is I get orders from Halycon, Cotton Clouds etc for standard shipping in about half the time. WEBS used to be my favorite store, but your greatly reduced weaving stock has led me to look elsewhere. I no longer drop in just to browse and see what's new. Its sad.
Anna
WEBS
3 months ago
Thank you for your feedback. We understand your concerns regarding shipping times, and we're sorry that our delivery speed hasn’t met your expectations.
We're also sorry to hear that our current weaving selection hasn’t met your needs. While we do our best to restock regularly, manufacturing and shipping delays can sometimes affect availability. We are actively working to improve our inventory, and we’re expecting additional stock for currently unavailable items.
We truly appreciate your support and hope to provide you with improved service and a broader selection of yarns in the future.
Best wishes,
Anna
Yarn.com | WEBS
www.yarn.com
customerservice@yarn.com
1.800.367.9327
Webs is my go to to restock on yarn. My only complaint would be the long wait time between order and delivery, but for the quality of yarn, price, and that I can remain happily introverted in my home...
I love the purchases but feel like the shipping time was long. It took over a week for my products to get to me. I expected to receive them a bit more quickly.
The service was ok. I would have liked to receive the yarn sooner. It took awhile for it to arrive (over a week).
Yuliia
WEBS
3 months ago
Hello,
Thanks for your feedback! I’m sorry the delivery felt a bit slow. Our standard shipping usually takes about 7 working days (Monday - Friday, excluding bank holidays). If you’d like your order sooner in the future, you can choose our expedited delivery option at checkout.
If you need any help, just let us know!
Best wishes,
Julie
Yarn.com | WEBS
www.yarn.com
customerservice@yarn.com
1.800.367.9327
Отзывы о товаре
Yuliia
WEBS
3 months ago
Thank you so much for your lovely feedback! We’re thrilled to hear you’re enjoying the organic cotton yarn.
It’s wonderful to know it’s soft and easy to work with. Thanks also for recommending it!
Best wishes,
Julie
Yarn.com | WEBS
www.yarn.com
customerservice@yarn.com
1.800.367.9327
Hello,
Thanks for your feedback! I’m glad to hear you’re happy with our service. As for the yarn, we hadn’t received any messages from you about this, so I reached out via email to check and see if we could help with it.
Best wishes,
Julie
Yarn.com | WEBS
www.yarn.com
customerservice@yarn.com
1.800.367.9327
Отзывы о товаре
Yuliia
WEBS
3 months ago
Thank you for your feedback! The thickness of yarns within the same weight can sometimes vary a little, but it should still fall within the standard range. I haven’t seen any emails from you regarding this issue, so I’ve sent you a message to check and see if we can help investigate further.
Best wishes,
Julie
Yarn.com | WEBS
www.yarn.com
customerservice@yarn.com
1.800.367.9327
WEBS - America's Yarn Store is located in the picturesque Pioneer Valley of Western Massachusetts. WEBS started as a family-owned business and has been the destination for knitters, crocheters, weavers, and spinners for over 45 years.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
WEBS - America's Yarn Store is located in the picturesque Pioneer Valley of Western Massachusetts. WEBS started as a family-owned business and has been the destination for knitters, crocheters, weavers, and spinners for over 45 years.