I just did 2 returns, so we shall see how their service ranks after I get my refund.
Надежный клиент
9 years ago
Both items returned to the Jamaica NY address (and received; I used tracking). Awaiting refund.
Отзывы о товаре
Tony
WoolOvers
9 years ago
I am sorry to see that the Cami was too tight for you, we do recommend to measure an existing garment you like the fit of and use this measure against our sizing guide to get the correct size. Please return the item and we can send you the larger size.
My sweater is very warm and I ordered the XS like they said to because it does tend to run big. The quality is excellent and I would order again from them!
I ordered two garments, both in the same size. One fit' the other was WAY too big. How could one company send two products marked in the same size and they be so different?
The second issue is the...
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Customer Services UK
WoolOvers
9 years ago
We are disappoint to here that you have experienced sizing problems with our garments. We would have been happy to have sent a replacement garment which would have been checked prior to despatch but in this instance we will apply a discount to the new order you have placed with us .
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.