I returned a cardigan in early July and I have still not received the credit for my return. The package arrived torn and the cardigan had mildew stains on it.
Tony
WoolOvers
9 years ago
Thank you for your feedback, we use a third party service for returns from the USA so it can take a little longer to occasion. I will chase this through our Customer Service team to action the refund. I am very sorry for the delay.
Отзывы о товаре
Tony
WoolOvers
9 years ago
Thank you for your feedback, I am sorry that this has happened, this is very unusual issue that you have experienced. We will refund the item as soon as possible.
Overall, Wool Overs is a wonderful place to purchase sweaters/jumpers. I believe to be more competitive with other online websites your return policy should include return labels which are fully...
I just received my sweater - two days earlier than expected. It was, of course, well packed and arrived in perfect condition. Wool Overs is a great company!
These sweaters are beautifully made and I have ordered many both for myself and others as gifts! I have not been disappointed! They are a great wardrobe addition to wear almost anywhere.
Дата покупки: 30/06/2016
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TC
Trusted Customer
Springfield, Illinois
9 years ago
Что Trusted Customer сказал(-а) о WoolOvers:
Usually good, this time a disappointment with zip thru cardigan..Two sizes larger than normal
Отзывы о товаре
Tony
WoolOvers
9 years ago
I do apologize that the size of the Zip Cardigan was too large, we do recommend to look at the size guide for all our garments to make sure that the correct size is selected. Please return the item and we will be happy to send out a smaller size.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.