я уже заказывала это платье в черном цвете.Оно очень мягкое и приятное к телу.Легкое и удобное.Отлично смотрится и в повседневной носке и на выход.Сейчас заказала и в синем цвете тоже.Качество...
Purchased Button Shoulder Jumper on 23rd September still waiting to receive it. Order No. 3064963
Customer Services UK
WoolOvers
9 years ago
Good Afternoon and thank you for your feedback. I am very sorry to hear that you haven't received your order. Unfortunately due to our unprecedented sale period our dispatch team were slightly put behind. We have since employed more staff to ensure that this does not happen in any future sales. I can confirm that your order is at the National Sorting hub so should be with you very shortly now. If you have any further questions or queries, please do not hesitate to contact us.
I'm very annoyed that my order of 30 September has not yet arrived. The amount has already been deducted from my account and not sign of the cardigan. I needed the cardigan now - am in hospital...
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Sharon Customer Care
WoolOvers
9 years ago
Hello Margot, I am sorry that your order has been delayed. Usually orders take approximately 9 business days on the standard delivery service but on occasions can take slightly longer to arrive. I can confirm that your order was despatched on the same day as your order was placed. I apologise for any inconvenience caused.
Would have appreciated a tracking number that I can use in my country without having to contact customer service.Apart from that I love shopping from woolovers.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.