It is a very easy site to use and the reviews are very helpful. For instance I am a size 12 and would never have considered ordering an xs but I followed the advice and the jumper fits perfectly. ...
Good service though wish delivery didn't require a signature, as no re-delivery offered and pickup times from depot are extremely limited (half days during the week and on Saturday). Otherwise very...
I had to pay more than half the price customs never happened before for Ism a regular customer. The declaration was improper.
Customer Services UK
WoolOvers
9 years ago
Good Afternoon, Thank you for your feedback. I am sorry that you found this was unclear. When you select your delivery country we do state "Pay import duties and taxes at checkout for a guaranteed price", so we do give our customers the option to pay this upfront. Unfortunately we have no control over who gets charged custom fees and is usually charged at random. I would recommend contacting your local customs office for more information.
TC
Trusted Customer
9 years ago
I checked with customs. There was $9.35 charged for shipping and handling. The purchase was a free shipping.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.